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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 430 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers love the Elite 45e Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many reviewers rave about the crystal-clear audio and deep bass, while others appreciate the extended battery life that keeps them going all day. The headphones also conform snugly and securely, providing a comfortable listening experience for hours on end. However, some users have experienced connectivity issues, volume cut-outs at higher levels, and microphone challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 430 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality of these Jabra, in fact I bought them upon the recommendation of BB Associate. Only reason for 4 stars is that I wished they sound louder as where ever I use the you could hear others conversations. As of using the for running or exercises I don’t recommend them as they don’t stay in place

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Working pretty well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound, easy to use, good battery life. One drawback they turn themselves off when not used for awhile which is why I'm sure the battery life is so good but if you get a call after thier time limit you have to turn them on again and possibly miss the call. A bit of a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Difficult to connect to devices.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these as a Christmas gift from my husband. They’re great and the sound is awesome...when you can get them to connect to a device. I’ve tried them with a few different devices including both Android and IOS phones. Still difficult to connect to device. The process is long and involved: press the button wait for static light not blinking...on and on; it’s too much work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Comfort and function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is lightweight around the neck. The earpiece fits snuggly in the ear. Great sound. The earbuds are magnetized, so, it stays around the neck. I did have an issue with powering it on and off. Once on, everything else was good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a pair of great sounding bluetooth headphones reasonably priced. Good battery life, fast recharge and voice reminder of charge left. Fits and stays in my ears. A great value!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Comfortable ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have sensitive ears and found these have worked out great. The battery stays charged for at least 6-8 hrs of continues use. I would prefer a little louder at times but I'm sure they are limited for liability reasons. Good buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, easy to sync, super light to wear and a long battery life. I have tried many sets before buying these and I finally found one that checks all the boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Weight

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for our 17-yr. old Grandson (which he picked out) and he loves them! Lightweight, great sound, and a good comfortable fit. Why pay for high-end models?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Really Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome call quality when you have the phone right in front of you, goes down if you walk a few steps away. Great battery life, charges fast. Just wish it had a little more clarity within 10-20' range.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great for on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched a couple of headphones and finally settled on the Jabra - Elite 45e Wireless headphones because of the replaceable ear pieces. I have had them now for a month and they are comfortable; my ear is never sore like with the plug-in type headphones that come with my phone. I particularly like the fact that it announces the battery level when you place the ear bud in your ear. Great feature! I would highly recommend them to others if they need a great set of wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Ok headphones work well. That's it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest fault is the shape of the ear buds, oval? Another item I disliked was the feature that continuously tells you the life of the battery, continuously every 20 sec. They last long 8+ hours sounds good. Unfortunately they do lose connection when I have my phone in my back pocket.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi TechEd - We are glad that you enjoy the Jabra Elite 45e and that it works well! The oval shaped ear gels were designed to fit most users securely and comfortably. We are sorry that you disliked this, and that you are having trouble with connection and multiple battery announcements. We do not expect that you should be hearing battery announcements so often. Please contact us so that we can have the opportunity to assist you in getting the most enjoyment from your Elite 45e: https://www.jabra.com/contact/support/jabra-support-consumer. Thanks for your review! Jabra

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Good product, but has some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works pretty well as for function, sound quality, battery life. I bought them for the microphone quality for making phone calls but I was disappointed when multiple people said it sounded like an echo. Another thing about these is that there is no low battery warning they just cut off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for riding and working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable in the ears and sound is great. The voice activation to answer the phone is awesome. Only reason I didn’t give it 5 stars because nothing is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good product for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good and comfortable ear pieces. Only thing is depending on your ear shape, the headphones tend to fall out sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects about once a week while I'm jogging. Just have to reconnect and keep going. Stays in place pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good earbuds if you can get them on sale. The salesman talked me out of Beats and into these but I ended up bringing them back, The sound pretty good but not nearly as good as the Power Beats and they don’t get very loud, They are just ok in my opinion.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi JulieM - Thanks for your feedback! Sorry the Jabra Elite 45e did not work out for you. We hope that to improve the sound, you tried all sizes of the provided ear gels and ear wings. We also included a music equalizer in the Jabra Sound+ app. In the future, if any questions about our products should arise, we hope that you will contact us. Jabra

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 1 out of 5 stars

    Great design, poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headsets with great hope. They are very light weight and don't even notice them hanging around neck. I work outside so I wanted long battery life and clear phone calls. The extra microphones don't block any outside noises. The callers can hear everything including the slight breeze. To top it all off, the left ear wire now doesn't work and it will end a call immediately, it doesn't matter how long you've been connected, it just always ends the call. Very dissatisfied with this product. I had it for 2 months before it died on me. Virtually unusable for music or calls.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Greg - We are glad that you enjoy the design of the Jabra Elite 45e, but we are sorry to hear that you were not satisfied with the call quality, and you are experiencing unexpected functionality from the headset. This is not what you should expect from the Elite 45e, so we encourage you to contact our technical support team so we can provide you with a solution: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review, and we hope to hear from you soon. Jabra

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very comfortable. Excellent price. Get protection plan just to be safe.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Comfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, great sound just a little feed back sometimes. My only complaint is it disconnects too often and had to pair again several times.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery easy to use fexible back makes them comfortable to wear and they stay in place

    I would recommend this to a friend
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