Customer Ratings & Reviews

They work great real good purchase very pleased!!!!!

Great sound hard to change cushion bud. But am enjoying

Great sound at an affordable price. Highly recommended

The earbuds are very light and don’t feel heavy in my ears. The outside material feels slightly grippy like rubber, but also soft and smooth. It feels comfortable on skin. They protrude a tiny bit that if you lay your ears against a hard flat surface, the earbuds will make contact with it, which could result in erroneous inputs, since the outside end has a physical button underneath its waterproof seal. But it’s small enough to be worn while sleeping on a firm pillow comfortably with my ears. They never fell out while I’m rubbing my ear against the pillow as a side sleeper. While running on the treadmill all sweaty, I’ve never felt in danger of them falling out. I can’t shake them out of my ears when I violently shake my head downwards from either side. The earbuds appear durable, but only time will tell if they actually are. My concern is if the outside layer could tear over time, especially with repeated presses of the physical buttons or if they were dropped on a rough and tough surface like concrete, which we have plenty of here in NYC. They have an IP68 rating and are waterproof. I was able to shower with them on after using them while I was at the gym with music playing and had no issues. Funnily enough, the time I did encounter an issue was when I washed the earbuds underneath running water. If you get water in the earbuds, it will mess with noise cancelling and produce a high-pitched squealing sound. I had to shake out with water droplets to fix that issue. While they’ll survive underwater activities like swimming or snorkeling (Jabra says they’re safe with salt water), because of the way Bluetooth works, you won’t get a stable connection, much in the way of a listening to Bluetooth audio with a steel door in between the device and earbuds. The battery life is the star of the show for me, personally. With ANC on, I was able to get up to 9 hours at most, and 8 hours on average at 75% volume. That’s the kind of battery life I’ve come to expect with ANC off. Unlike its older models, the Elite 8 Active can play audio from each earbud independently. So you can listen to either earbud while the other is charging in its case or dead. I always struggle with describing sound quality but they sound great to me. It leans slightly on the warmer side of neutral. Which I think is great for working out with. It doesn’t muddy classical music, but you do lose some detail with highs. Lows are great but the bass is clean and not exaggerated out of the box. Using the equalizer or one of the Bass boost preset, it can achieve that exaggerated thumping bass. There’s no high-resolution audio codec so if you have or subscribe to streaming services with high resolution lossless audio, you’ll lose detail. Multipoint connections have worked seamlessly for me. It can connect to up to 2 devices at a time. When you play audio from one device while the other is currently playing audio, it will pause the previous device. It will also show a notification button (on smart devices like a smartphone or tablet) to switch back the audio, in case you didn’t intend it to hijack the connection. My main gripe is that you have no way of knowing what the other device is you’re connected to. It doesn’t tell you on the app, nor via audio notification. All it well tell you is “2 devices connected.” The ANC (active noise cancellation) is pretty good and does well to block out noise while you’re playing music. Without music, it dulls the loudness of sound effectively. But it doesn’t block high pitch sounds well, like talking. The Hearthrough sounds great and clear – very natural, except for when you talk. Your own voice sounds muffled or nasally when you speak. That itself makes it uncomfortable for me to use in a real-world scenario when talking to others because it gives me the false sensation that others have a hard time hearing me because I have a hard time hearing myself. But when I’m not talking, it’s excellent, with natural sounding outside noise. Spatial Audio is a complete joke. There is BARELY any difference with it enabled. I’ve frustratingly toggled it on and off for what felt like hours trying to recognize a real difference but it’s so subtle to be meaningful or impactful. It’s supposed to widen the sound stage but it barely does. The Dolby Atmos function on my phone is noticeable, whereas the Elite 8 Active sounds like no change. Which brings me to another thing. The app has Dolby Atmos branding on it. Yet Jabra markets Dolby Atmos as a feature reserved for its Elite 10. It’s designed to confuse the consumer, and in the end, a moot point, because on the Elite 8 Active it sounds like there is no spatial audio with it enabled. On top of that, there is no head tracking. The Jabra Elite 8 Active has built-in Google Assistant, which allows you to use Google Assistant without interrupting anything you’re doing on your device. It will also read your notifications to you. But this segues into something that annoys me the most about these earbuds. The controls. The physical buttons on the earbuds are underneath the outer seal. This is what makes them waterproof. Since they’re physical buttons, you’ll hear the clicks each time you press them. But since they’re physical, you won’t accidentally trigger functions while you’re adjusting the earbuds. But the control customization, while they exist on the app, leaves much to be desired. The volume is controlled by holding the left button for volume down, and holding the right button for volume up. But the volume controls only exist if you turn Google Assistant off. If you turn Google Assistant on, you lose volume controls with the earbuds. They don’t give you the option to remap the Google Assistant function to something else like a double-press or triple press. Google Assistant is locked to holding the right button. To me, that’s absolutely ridiculous that I’m forced to choose between 2 highly convenient functions. If you use Spotify, the earbuds support Spotify Tap, which you can enable from the app. Once again, Jabra locks this function to the “double press left button” gesture. It can’t be remapped elsewhere. The charging case is rated IP54 so it’s only splash and dust resistant. They’re not waterproof like the earbuds, but they’ll withstand a drizzle or light rain. The earbuds take about 50 minutes to charge in the case from 0% to 100% and can hold up to 5 full charges. The case can charge wirelessly, with the LED conveniently facing up so it’s easy to see, or via USB-C. The highlight feature of the Gen 2 that makes it clearly distinctive from the original Gen 1 is the fact that the case can stream to any analog audio device using LE Audio with the low latency LC3 codec. You’ll need the USB-C to 3.5mm audio cable that comes with it though because that appears to be the only thing that will get the case to recognize the analog device. I tried using a different third-party USB-C to 3.5mm cable I already owned and it didn’t work. If you need to length the included cable, you can do so with extension cables from either the USB-C side or 3.5mm side. Stereo analog adapters for the 3.5mm side to accommodate other sizes will also work. It’s the cable itself that’s important. Its functionality was flawless. It’s the best kind of Bluetooth transmitter because you don’t have to pair it with your earbuds- they’re permanently paired. To activate the transmitter, you simply press the button on the case while it’s connected to the analog device. It’s a solid connection; no drops from my experience. Best of all is there’s no dip in sound quality either like some Bluetooth transmitters, where the volume becomes quieter. The ideal use Jabra has in mind is with workout equipment, and I agree. You’ll now be free to move around without worrying about cables in your way or tethering you. But you can now use your wireless earbuds on legacy devices as well, like older handheld game consoles, and portable radios and Walkmans. ANC and Hearthrough still work no matter if it’s connected via USB-C audio or 3.5mm analog. Just don’t lose the cable. The microphone sounds clear when I record memos on a voice recording app, but with phone calls the sound quality takes a dip. You can still hear others clearly and others can hear you, but the sound itself sounds more processed. It’s possibly due to the ANC at work, which does do a good job at blocking out background noise. Jabra did a great job with what’s said to be their final entry in the consumer market with these earbuds. Where they dropped the ball was with the control customizations. Volume control, Google Assistant, and Spotify Tap are completely locked to specific buttons and cannot be customized. Secondly, its spatial audio is the worst implementation I’ve heard across any device, whether it be phone, tablet, full sized headphones, or earbuds. If you already own the Gen 1, I’m not entirely convinced the ANC improvements are worth the upgrade because even if it one ups Gen 1, I’ve heard better from other brands. Supposedly Jabra’s own Elite 10 Gen 2 is better at ANC, and it has the LE Audio smart case. If everything you listen to is through Bluetooth, which is the case for many these days, it may also not be worth the upgrade to Gen 2. Otherwise, everything else about it is great. The battery life with ANC enabled is worth the price of admission for me. Pros: -Excellent 8-9 hour battery with ANC on -Comfortable -IP68 rating making it safe to shower with or wear in heavy rain -Excellent LE Audio transmitter with case works with any analog audio source (adapter-friendly to accommodate different plugs or length) Cons: -Button customization limited to playback controls and ANC/Hearthrough -Spatial audio barely noticeable

Bought these to add a newer pair of in ear headphones, i really enjoy the sound as well the "hear through" feature, without taking them out. I also love the cable it comes with, i can play my games and hear everything and not have to worry about microphone interference via the controller. Great buy for the sale price!

Good product, but ran into an issue where static noise would show up and disappear all at once during quiet parts of the songs I was listening to. The static noise was fairly apparent, but likely not as noticeable to typical consumers. It's likely this was a one off, but it could be a software issue as well. Again, good product, but I expected better for the price tag.

Excellent and durable using them at the gym during workouts

Sounds great, wish that’s Best Buy did price match with the manufacturer

I wanted to like these. Coming from the Jabra Elite 75T’s, the elite 8 active gen 2 pales in comparison. Even after setting the eq, the highs were shrill, the mid clarity was poor, and with being a new product the app reset my controls each time. The bass was deep but yeah. If you have bass heavy music (rap/hip hop, not metal or others), you’d be fine. Jabra was my favorite brand all around. I may try the elite 10’s but it’s truly disappointing that audio of all things is lacking in their successor products. I expect more for a premium pricing.

These headphones are pretty interesting, the more I use them the more I like them but there are some issues with them. First, the setup wasn’t very straight forward, as most setups with these types of ear-piece headphones. The instructions on the box give you some visualizations for setup and how to use, but no where did it say I needed to press both buttons on each ear piece to put it in pairing mode. I wasn’t able to do anything with the app until I paired it with my phone. I’m also still not quite sure what the button on the case does, except switch between Bluetooth and aux for the headphones. Very simple information like this should be easy to find in plain sight. After I got these paired with my phone and downloaded the Jabra app (Sound+), I started checking out the app options. It’s a clean dashboard where you can easily control your headphones. It shows you the 3 different battery levels (each ear piece and the case), and gives you options such as presets, sound modes, custom equalizer, and additional settings. To begin, I’ll say the quality of audio does sound pretty good for such a small device. I decided to use “Energize” preset, enabling Doby Spatial Sound, and have the Active Noise Cancellation on (ANC). I get a full range of sound with plenty of volume when listening to my videos or music. Even the bass seems impressive, at least on this preset. ANC definitely works well, I’m actually quite impressed with it and I’ve owned several different ANC headphones. I also like the HearThrough option, which almost acts as kind of mild hearing aid, where it lets sounds passthrough and even turns it up, so you can wear these throughout the day. It lets you adjust how much “HearThrough”, basically your environment, you want to be allowed through, otherwise the earpieces will naturally block out most of the sound. I actually kind of like that. You can also wear the headphones just to block out environmental noise with ANC on and no music, so you if you are in public and don’t want all that noise, just pop these in. You can toggle the sound mode from the App or by selecting the button on the left ear piece. I workout a few times a week, and this is when I use them most. They actually stay put fairly well, I’ve had no issues with them falling out which is impressive. I did of course replace the rubber piece with the size that fits my ear, but since then they stay solid in my ear for the most part. I also really like the option of having the aux be used for devices that you may not want to try and fumble through by setting up Bluetooth. Its actually a great option, and it suggest places like connecting your headset to gym equipment while still being wireless, props to them for doing this. The case is nice, has a magnet pull on the earpieces when setting them in, and is compact. The aux cable lets you connect to an aux port or usb c port, I’ve tried both. Not a great score card so far, it’s worked 1/3 times as expected for me. First time I connected via aux to usb c and the right ear piece had connection issues unless I held the ear piece in with my finger. The ear piece was in just as well as the other one and I had no issues with a different device with aux. The usb c to usb c connection would keep switching the case off aux mode and go back to Bluetooth mode when connected to my ipad. I constantly had to revert it back to aux mode, which was quite annoying so hopefully that can be fixed. Another thing I’ve noticed, is when taking calls, I can hear just fine but the person on the other line doesn’t hear me so well at times. I’ve had this reported both times I used it for phone calls. Tldr; In a nutshell, these headphones have good sound quality with nice options. Battery life seems pretty good, and they don’t fall out easily, at least for me. The aux option is great for hooking devices on the fly, and the ANC does well but seems to have a couple of bugs. The ear pieces and case are stated to be tough as in waterproof, dustproof, and durability. There is also an option on the app where you can find the last location of your headphones on a map based on where your phone connected to them last, in case you lose them. HearThrough is a great option to keep these in even when you’re not listening to music. On the flip side, the instructions are kind of lacking, mic quality needs to be better, and aux option is still out for debate. I’m sure a firmware upgrade could fix some of these issues. You’ll also need to memorize how to use the buttons on each ear piece if you want to maximize its capabilities, since there are several options per earpiece per scenario. Each ear piece button has different functionality.

Theese are the best earbuds I've owned. I prefer them to the sony xm4 and 5s as well as the some of the other earbuds in their class I've tried out. The rubber feels really good as well. Its unfortunate jabra is getting out of making headphones.

Noise canceling could be stronger, but overall a good quality sound and stays in place great. I use it for my daily jogs and don't have any issues.

Saw the announcement Jabra was getting out of consumer audio and decided to replace my gen 1 pair even though they were still hanging on. Haven’t noticed too many differences but that’s more of a testament to their consistent quality.

Was a little skeptical of the Jabra brand, as I had no previous experience with the brand. But I soon learned they have a very good product. A great product, as a matter fact. I just bought these today and was so impressed with them I had to post a review. Buy these! You will not be disappointed.

I did not get quality of a sound I was expecting for the price.

They didnt last me 3 months left earbud is not working at all it began degrading and not doesnt work. I wouldn't recomend these for the price and for reliability or longevity. I washed them once they worked still but the left started degrading along with only me taking them to the gym and playing baksetball. My other earbuds lasted this type of abuse much longer and this one claims dont match my experience with them.

Very great earbuds just needed to fix the ear ringing inside their case drove me insane

The Jabra Elite 8 Active Gen 2 earbuds are a complete game changer! These great fitting, great sounding earbuds are now matched with a wireless receiver that can plug in to any 3.5mm jack and transmit audio to the earbuds! Out of the box, setup is super easy. You will need to take the earbuds out of the case and remove small plastic covers over the charging ports on the buds and put them back into the case. The case and buds should have a charge but I just went ahead and plugged it in and charged it up first. The box also includes the charging/connecting cable and 2 extra sizes of bud ear inserts. You will need to download the jabra sound+ app in order to connect your phone to the earbuds. The app itself is very useful and comes with a battery indicator, an equalizer with multiple sound presets, and a soundscape player that plays different enviromental sounds to help with sleeping or relaxation. It works really well! The earbuds have active noise cancelling, but you can also turn on hearthrough that uses the buds microphones to allow you to still hear the enviroment around you or people talking. It works probably the best of any headphones or earbuds I have used with that feature. The main feature of these earbuds is the smart stream case that allows you to plug the case into any 3.5mm audio jack and transmit audio wirelessly to your earbuds. This technology is fantastic, especially at the gym if you want to connect into the machines audio and watch the tvs or listen to the gym radio. Even on airplanes, plug the case into the headphone port and listen wirelessly to all of your in flight entertainment. It really is awesome to be able to use these with really anything, like rear seat audio in a car as well, and many many other options. The fitment of the earbuds is amazing and the inserts that came on it in the case fit excellent in my ear. I can shake and jolt my head around and can not get these buds to move. Each bud has a button on it that will do certain things when pressed and how long you press it. Holding the button on the right bud will turn the volume up and on the left will turn the volume down. Pressing the right button will pause the music and the left button will change between noise cancelling and hearthrough. There are instructions with more tap commands. The sound quality of these earbuds is the best i've ever heard in an earbud and the sound is truly amazing. With the equalizer in the app as well it really lets you set the sound the way you want too. Overall loudness of the earbuds is really loud. Depending on the source and the content, it can be too loud about 3/4 from max. Everyone is different, but these buds do not max out early where you are left wanting more. The bass level is also adjustable on the equalizer and I tend to like a lot of bass in my music and these buds bass productions is great! On a frequency test, the buds can definitively produce sub bass down to around 25hz which is crazy for these little buds! On top of everything, these earbuds boast active wear and are sweat and waterproof! I wouldn't take them in a pool, but using them in the rain won't destroy them. Overall, these earbuds are a must have! Great sound, great portability and battery life, great fitment. Absolutely awesome!

These are so good I bought a second pair without a second thought.

It is a shame Jabra has decided to leave the market. These are the best on the market at present for Android devices.