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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 118 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the Evolve 65 Bluetooth Headset's sound quality, battery life, and comfort, frequently citing its lightweight design and ease of use. Many appreciate the included Bluetooth capabilities and carrying case. A few users noted that the bass could be improved. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 118 reviews
  • Pros mentioned:
    Battery life, Range

    Rated 5 out of 5 stars

    Excellent product and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has lasted more than 8 hours of talking/listening time. I charged it and it still wasn't out of juice. Also I left it on over a weekend, stand by power lasted all weekend and I was able to get 1 hour meeting in on Monday before it died. Also I am able to walk all the way outside to the street and still be connected through Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Comfortable. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable with a great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to use for my job. I needed a comfortable headset that allowed me to wear while on the phone to keep my hands free for typing. They are indeed very comfortable. I find myself wearing them even after I am done on the phone. The sound is awesome too if you are looking for a headset for music too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    not as easy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as easy to use as I would have thought. it fits nice and the sound is good but to put on mute is hard

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Range
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice Headphones With Great Battery Life

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is better than expected for a set of headphones I intended to use for conference calls. Listening to music was really quite nice. These won't replace a good set of cans, but they do a really nice job all around. Connection options are great. You have the dongle, Bluetooth and a direct wired connection with USB cable. All 3 connections work well. They are nice and light, so very comfortable if worn for an extended period. They are comfortable on a huge melon, even with glasses on. The mic can be muffled at times, but slight adjustments to the mic boom fixes that easily. They sound pretty good when on the other side of the call. My son helped me test that part. I spent about 4 hours on conference/phone calls and a few hours listening to music between the calls. I would guess I had a good 6 hours of use on them today total. Battery reports as "Full" when pressing the side button, but my cell reports it at 80%. Either way, I am seeing much better than the 10 hours advertised. I also did not power them down all day, so when not passing sound they conserve battery well. Bluetooth range seems a lot longer than advertised also. In the office I was much further away than the 30 meters advertised and still had connection to my desk phone. The USB dongle has even better range. Oddly, my work laptop did not work with the dongle, but my home machines are all fine. I am assuming that work is blocking the USB port for some "security" reason. To be clear, sound would not play over the headphones, but the headphones reported as connected. It did work while direct connected with USB cable. I have this connected via Bluetooth to both my desk phone and my iPhone. No issues with multiple connections. It seems it is limited to two devices at once, dongle connection counts. As for noise cancelling, these are "passive". I assumed this meant, no noise cancelling. I was wrong. They are not as good as active noise cancelling, these are more noise muffling. I think it is more marketing than anything, but I did not notice background sound when I had any sounds playing. All in all, I am pretty happy with these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good comfort and fit for ears, great sound quality, nice travel bag with little pouch insert for the bluetooth chip, and good reach on wired option. Fair price for product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are absolutely worth the money spent!!!! I use these for 10 plus hours a day at work never have a problem. Also the noise cancellation is a plus when having young loud kids

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for home office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for working from home (I didn't try at the office). The sound is really good and the mic is great (as other people told me). In the beginning, it was a little bit confusing the USB adapter, but after reading patiently the documentation, I found out how to use it without any problem. The only issue I found using the USB adapter, is that when you plug it into a USB-C Hub (where I also have an external display, a mouse and the network cable), your voice starts to sound 'robotized'. I plugged into a regular USB port of my Laptop and that eliminated the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent bluetooth headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast connections to 2 Bluetooth devices. Simple to configure, easy to use. Long battery life and excellent sound quality if mic is in the right position.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    home office essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for home office use. i have daily conference calls and this headset works great. comfortable and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not quite worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and the mic is clear. I have had nothing but issues using the included Bluetooth dongle that comes with the device for calls on the PC. The sound cuts out frequently and I have resorted to using the USB cable for all calls on the PC. Bluetooth works really well when making calls from my iPhone. For me the big issue is fit. The ear pieces sit on the outside of my ear not over the ear. So after a few calls my ears begin to hurt. Because the ear pieces sit on the outside of the ear, the headset itself does not stay on very well. The loop over the top of your head is hard plastic so it slides off easily. If you look down to write some notes the whole thing wants to slide off. I find I'm frequently adjust it.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Nick- Thank you for your review of the Jabra Evolve 65. We are terribly sorry to learn that you are not completely satisfied with the purchase of your Jabra Evolve 65 due to the fit and microphone difficulties that you experienced. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Evolve 65: https://www.jabra.com/supportpages/jabra-evolve-65/4993-823-109/contact-support. We appreciate your review and are happy to assist you in any way that we can. Thank you! Jabra

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset for work related use and found that it is so comfortable that I forget I have it on the sound is crisp and clear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for virtual meetings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my headset all day on virtual calls. Its comfortable to wear and the sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Multi use headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two pairs of these headphones for work and home. They really do have multi uses. I like the Bluetooth feature so that I can pair with a computer and use it for skype and phone calls or to listen to music or watching movies without the wired connection. I can toggle between taking a phone call and listening to music without switching headsets. I like that they can be paired with multiple devices as I have it paired with my computer, smartphone and my tablet. The sound is crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound and microphone, but cheap plastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these headphones until the plastic piece on the left hand side broke within 3 months of owning the headphones. I was able to tape it up and use the headphones without issue until today when the right ear piece snapped when I took the headphones off. I use these headphones daily for multiple conference calls and have had great success with using these headphones. The sound quality and microphone are fantastic. I am just disappointed in the cheapness of the pieces that hold the headphones together.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Really enjoying these

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon opening the box you will find a black neoprene zippered case with the headphones inside. There’s a very small pouch inside the top edge of the case with a clear window and it contains the Bluetooth dongle for use in your desktop/laptop. There’s also a bright red USB cable that’s 56” long, a quick start manual, a registration card and a EU Declarations book. The first thing I noticed is that these are really light compared to my other wireless Bluetooth headsets and the ear pieces/speakers are noticeably smaller. Putting them on they are extremely comfortable and the small cushions sit comfortably on my ears with very little pressure exerted on them. The earpieces have plenty of adjustment and I could easily fit them to my head with plenty of room for more. They also rotate 90 degrees one direction “for storage” and about 10 degrees the other way to help them sit on your ears, “my other Bluetooth headsets do not have the small rotation for comfort”. On close to the smallest setting they fit my wife perfectly and she commented on how comfortable and light they are. She also noted that she especially liked/appreciated the orange strip on the headband, as where’s she’s from that orange stipe means “good luck”. She usually hates headphones as they are too heavy and she doesn’t like anything completely covering her ears. The inside of the headband has a soft feel rubber coating and it seems to help keep them from sliding around on my head. Before turning them on I plugged in the provided USB cable, attached that to my charger and let it sit for a good hour before trying them out. Pairing was very simple and straightforward, just slide the on/off switch over to the Bluetooth label and hold there for 3 seconds initiating pairing. My Mi Mix 2s paired without any issue. I also tried the NFC pairing with my Sony XZ2 and upon putting the phone up to the headset I instantly received the “Pair” popup on my phone, no problems there. When a device is paired or disconnected you get a nice voice prompt in the headset stating so. I haven’t tried the included USB dongle as I didn’t need it for my gaming laptop to connect to them with no problem at all and everything worked like it should as it did when they were connected to my desktop computer through the USB cable. I have some hearing issues and need to use either hearing aids or a headset while making phone calls or watching TV otherwise I only catch part of the conversation especially if there is any noise or background music while someone is talking. I made multiple phone calls and one fairly long call “45 minutes” and could understand everything without problem. These actually sound quite a bit better than the Sony ones I have. Voices were nice and clear very clean sounding without distortion. Next I tried watching a movie on my phone “Batman Vs Superman” sounded surprisingly good, especially voices. I handed the headset to my wife for her to listen to and she said “wow it’s like being right there”, she was more than impressed with how these sounded. There’s isn’t an overabundance of Bass but I don’t like heavy Bass due to my hearing problems, for me, these are about as close to perfect as they get. During a phone call the ring around the multi-function button will illuminate “red”, if you don’t like that or it’s distracting just press and hold the volume up/down buttons at the same time for three seconds to disable that feature “simple enough”. Both of us really liked the “busy light” as it lets someone know you are on a call, I could have used that many time letting people know I was busy without having to give hand signals that I was “occupied” at the moment. On the same side as the multi-function button are the volume up / down buttons each one situated above and below the multi-function button. This makes it very easy to adjust the volume levels. The Sony headsets have the volume on the side and I have to feel around for those buttons to find them. The movable “boom” microphone is especially nice, you can rotate it around so you can use this headset with the microphone on either the left or right side, my Sony headset doesn’t have a boom mike but the way the speakers are angled you can’t put the controls on whichever side you wish, “right side only in their case”. I do like that you can swing it up and attach the end in the groove in the headband with the built in magnet. My wife thought this was a really nice feature, you can put it up when not in use and adjust it up/down to perfectly position the microphone during a conversation. I also tried out connecting the included USB cable to an open USB port on my desktop computer. Windows found the headphones and immediately set them up for use. These work really well as a set up computer / gaming headphones and do charge while they are connected to the computer. The one thing that I hate about my Sony Bluetooth headset is you cannot use them while they are charging, they shut completely off once you plug them into USB power, with these you can use and charge at the same time. As far as battery life goes, the 10 rated hours is plenty for my needs, I haven’t even used them long enough in a single sitting to drain the battery and it’s simple enough to plug them in while using to keep them charged. I have multiple portable battery packs and that will make it simple to keep them charged up while traveling. It would be nice if the battery life were longer but the small size and light weight of the headphones would make that difficult to achieve. The “Passive” noise cancelling isn’t that strong but it’s good enough for my needs. It does cut down on ambient background noise, just enough to make it less noticeable. I can definitely tell the difference with them on or off, it’s not a lot but it is noticeable, not as much as the Active noise cancelling one of my other set of headphones has. So far I really can’t find anything to complain about, the price is high, but it’s not as high as some other’s I’ve seen by any stretch, a good set of headphones is never going to be inexpensive. These seem to be very well built and are pretty sturdy for the size and weight. Will be interesting to see how these hold up over time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great, one flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. Works right out of the box. Always connects. Comfortable for on the ear headset. Only gripe is the on/off button isn’t the best. Hard to remember does it go forward or back? You can push it either way. Very happy regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Range

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best wireless headset I have used for work. Great range and great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Excellent sound, terrible call quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice idea, but it did not work for me. I am on the phone for 6+ hours a day. The good: sound quality for listening to music was great. The product is solid. I love that the mic can be tucked away on top. Sleek design. Nice carrying case, although I wouldn't have much use for it. It does come with a dongle and a USB charging cord. The not so good: The cord is not long enough (for me, anyway) to use the product while it is directly connected to the PC. I was hoping that would clear up call quality, but I was unable to assess that. Call quality is the main reason I am returning the product. It frequently broke out making conversations nearly impossible. The dongle is plugged into my PC and sits maybe two feet away from me. I did not like the fit and did not find them comfortable for full day wear. It always felt like they were sliding off my head. I have dogs at home, so the mute button has to be really quick. This one was not - you have to press and hold the volume down button for two seconds. I also did not find an indicator for a continued mute for meetings. I have had headsets that beeped every so often and my favorite was one that the microphone had a light that would turn red. This did not seem to have anything like that. I could see this being beneficial for online meetings for those that mostly listen. Otherwise, I would not recommend it for people that need to wear them for the majority of the day or need clear call quality.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi KStrong- thank you for your review of the Jabra Evolve 65, we really appreciate it. We are so happy to hear that you like the audio quality for listening to music, the design of the headset, and the design of the carrying case. We regret however, that you were not able to find a comfortable fit with the headset and that the microphone did not mute fast enough for your liking. We are very sorry to hear that you decided to return your Jabra Evolve 65. We wish that you would have contacted our product support team prior to returning your Jabra Evolve 65 so that we may have addressed your questions and concerns. We hope that you will consider Jabra again in the future! We are always happy to help. Jabra

  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear for extended time. Easy to connect to cell phone or laptop.

    I would recommend this to a friend
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