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Customer Ratings & Reviews

Your price for this item is $429.00
The comparable value price is $799.00

Customer reviews

Rating 4.9 out of 5 stars with 19 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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100%would recommend to a friend

Customers are saying

Customers admire the Explorer 1000 V2 Portable Power Station for its overall performance, with users expressing high satisfaction with their purchase. The battery life is also a highlight, with customers reporting it lasts for a significant duration under moderate use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Pros mentioned:
    Charge speed

    Rated 5 out of 5 stars

    Best power station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. The power storage is as spec saying. It has smooth communications with my cellphone. The app has necessary functions I normally need. The charge time is short enough. So I bought a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charge speed, Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and works as it is described. Charged in just over an hour. Ran a crock pot at a tailgate for 4 hours and went down 70%. I would recommend this to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Product is lite easy for taking to the beach or camping. Long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth every penny even without a sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With storms getting crazier than they've ever been in recorded history. Trees have been coming down and taking out power for days at a time and this thing has kept my food from spoiling by keeping my refrigerator running for 5 to 6 hours with only an hour of charge time required in between which can be achieved at any local public establishment that does have power. Pair with a solar panel or two and you have a fairly convenient renewable power source that can power most things.

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Dear Customer,

      Thank you for taking the time to share your thoughtful and detailed feedback. We’re truly honored that your Jackery unit has helped you stay powered during severe storms and outages. It's exactly stories like yours that inspire our team to continue developing reliable and renewable energy solutions for our customers.

      We’re also glad to hear that the combination of fast charging and solar capability has provided you with peace of mind and convenience in uncertain times.

      If you ever need assistance, additional accessories, or product support, please don’t hesitate to reach out to us—we’re always happy to help.

      Customer Service Contact:
      📧 [email protected]
      📞 +1-888-502-2236 (Weekdays 9 AM to 5 PM PST)

      Thank you again for being part of the Jackery family. Stay safe and powered up!

      Warm regards,
      Jackery Customer Service Team Jackery

  • Pros mentioned:
    Charge speed

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and has quick charging. I am even impressed with the solar panels it came with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tried and True

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for camping! Used during my trip to National Parks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great essential device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new jackery. Originally got it to use when we go camping. Our power went out a couple weeks after purchasjng and it came in handy. Super happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Did what I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to run internet/Tv/Fans/Charge phones. Test was successful. No gas/oil/spark plugs. Worth the extra to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than I ever expected!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is absolutely awesome. I was impressed by the overall quality of the unit itself and also the packaging. The packing is both excellent in both looks and functionality. The app is simple but bery cool to have. Absolutely impressed by this company as a whole. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Used when the power turned off for a few hours last week. It ran a tower fan, lamp, and charged an iPad for 3ish hours. Battery went to 86%. It is expensive, recommend getting it on sale. I paid about $500

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for camping

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for camping. The battery life lasted 2 day with light moderate use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camping buddy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it camping with my two 100watt solar panels.. we could keep all our gear charged with no problem at all. Very impressed. Lasted for 5 days of camping.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I really enjoy having it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome real good for tailgating picnics and outside gatherings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my son's life support equipment. It's his backup system for power outages which was need a few already. A bit heavy to carry but I keep it in one spot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jackery Rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works grrrrreat! These power stations have come a long, long way. Jackery rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Camping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is well built and provides the output needed for small applications when in outdoor use or during power outages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my jackery 1000! Thank you all for your help at best buy. Your the best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Jim z

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it supposed to ! I hope I don’t need it , but great to have for an emergency!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jackery 1000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing for all my camping and road trip needs

    I would recommend this to a friend
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