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Customer reviews

Rating 4.1 out of 5 stars with 598 reviews

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83%
would recommend
to a friend

Customers are saying

Customers regard the UP2 Activity Tracker favorably for its sleep tracking, design, ease of use, and battery life, with many praising its accuracy and lightweight design. However, some users experienced issues with the band's durability and clasp, finding them to be problematic. The lack of a heart rate monitor and a display screen were also cited as drawbacks by some customers. Concerns were also raised regarding the charging mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 598 reviews
  • Pros mentioned:
    Sleep tracking, Step tracking
    Cons mentioned:
    Clasp

    Rated 5 out of 5 stars

    Jawbone fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased jawbones devices for a long time. They are in my opinion the best at measuring steps and movement and sleep. I have one grip but I can't complain and that is that the hook latch get worn out. But I don't take off my jawbone. I use it in the pool , shower etc. great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Good Gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty reliable. I never enable activities through the wristband. When I exercise I use my phone to start the tracking, but I don't think I even need to do that. The sleep tracking function seems to work remarkably well. The app on my iPhone is easy to use and helpful. I am not a fitness nut. Just a 60 year old guy who is trying to keep my body moving and is serious enough to keep track. I do wish this had real-time heart rate tracking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great fitness band with style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jawbone UP2 along with its software, have made it an extremely easy-to-use product along with being a stylish accessory that many people ask me about.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sleep tracking

    Rated 5 out of 5 stars

    Fantastic Basic Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Up24's button fell off right at the same time when the Up2 when on sale at Best Buy (maybe it was fate...). I love Jawbone's products for their minimalistic style approach and for their fantastic app. The Up2 is no different! This is perfect for basic step and sleep counting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still the best... but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an original Jawbone Up for a few years now (well, a few of them, but always the original) and although I swore that the Up was the best, my wife wanted to try FitBit... after just one month, the FitBit was returned and replaced with this nice new UP2. Jawbone's software is simply the best and has features the basic fitbit devices just can't match (possibly different for the new huge devices).. These bands are super light and look great!! The only thing is that this technology is still such that they sometimes just don't last. Jawbone Customer service, although slow, is really good. My wife had to return her first UP2 after less than 3 months as it simply stopped updating to her phone (the bluetooth appears to have failed). She's now had the replacement for about 4 months and no signs of issues with that one, so she's loving it. One thing I've learned from having a bunch of these now, is that it is NOT a good idea to let the battery drain too low. Much like a car battery, once you drain it down, it simply won't hold a charge as long and with each really deep drain, the life of the device is significantly shortened. I very highly recommend recharging once the app tells you that you have 3 days remaining. I've been doing that with my latest UP (original style) and its lasted over a year. My wife has been doing the same and so far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of this tracker and the app! Am excited about watching the progress this year.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Low profile Fitness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I want without getting in the way. Tracks my sleep, steps and reminds me when to take a break when I have been sitting too long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use. Sync is effortless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the more flexible band. It is really easy to use. The smartcoach give very useful tips.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    My Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two Fitbits and a Misfit over the past few years. The Jawbone by far is my favorite. I love the feedback from the online Coach. Very good insights and encouragement. The Jawbone is also the best looking. I don't mind wearing it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Eggcellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my wife, she wanted something that would help her track her activity level and value of sleep. She wanted something that would interface with her phone. She wears it religiously and feels it has helped her manage her activity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Present for my wife. She loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave my wife an early Christmas present. She has told me that it is easy to work with and the information she receives is helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my teenager, she loves it. The one size fits all is nice and it is comfortable to wear. Nice app to track activity.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Jawbone Activity Tracker! Charging is a little irritating as it keeps falling off of the charger if I don't watch it.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    charging is not all that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes it charges all the way sometimes it does not. The connection on the band to the computer is not all that good.

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Comfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the jawbone 2 and what it does. I do not like the clasp. Have all kinds of problems trying to take it off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product work as described. Not sure what others expected it to do. Provides the data for your own analysis.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for tracking your activity throughout the day. UP application syncs your fitness results easily and even offers suggestions and praise to help keep you motivated. The band is much slimmer as compared to others I've tried and the clasp works great keeping the band in place. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    jawbone is bad to the bone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Jawbone UP2 is user friendly and easy to charge. It keeps accurate details of my nightly sleep cycle and motivate me with health tips, the benefits of sleeping more and to walk more with my own virtual coach.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my girlfriend and she likes it. It's not to big on her wrist. Sleep tracker could be better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my wife. She loves it! It seems to be very accurate, especially with how accurate the sleep monitor is. It holds a long charge, as advertised. The only thing she wishes it could do is for the app to link up with other products, like a Fitbit, so she can compare her results to her friends with different products.

    I would recommend this to a friend
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