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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 625 reviews

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84%
would recommend
to a friend

Customers are saying

Customers regard the UP2 Activity Tracker favorably for its sleep tracking, design, ease of use, and battery life, with many praising its accuracy and lightweight design. However, some users experienced issues with the band's durability and clasp, finding them to be problematic. The lack of a heart rate monitor and a display screen were also cited as drawbacks by some customers. Concerns were also raised regarding the charging mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 625 reviews
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Accountability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having a cheerleader I my corner encouraging me to exercise more and get better sleep. I was amazed how little I actually walk and I'm taking steps to improve it. This really helps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing a lot research I decided upon a Jawbone as opposed to a FitBit. I have really small wrists and this fits great without weighing down my wrist. It works great with the App.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    I love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear it everyday. It works great. It monitors my sleep very well. It also counts my steps. Just know that to count your steps your arm has to swing back and forth. It syncs well with my phone (iPhone 6). It is easy to charge. Buy one!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Best Activity Tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a [insert popular brand name here] Flex ($99 battery quit charging in six months and you can't replace the battery), so I got the Zip ($49 replaceable battery quit counting steps after nine months), so I got the Aria ($129 spent 8 hours trying to get it to sync which is apparently a known issue with no fix). I finally threw in the towel with that brand and grabbed this little number! 4 minutes to set up, 7 day battery life, looks nice (no one knows it's an activity tracker), and is so easy to use! The ONLY reason I didn't give 5-stars is because there isn't a way to calibrate the length of steps. MapMyWalk says I walked 2.5 miles...UP says 2.1....but the important thing is that I know what I did, not the app on my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for small wrists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second tracker my wife tried and was he first to actually fit. It also has a nice style to it so it doesn't look like a tracker. Only draw back is that it could be a little more sensitive. I wouldn't recommend this for highly active users.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Handy gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my UP2. It is light and comfortable so you hardly notice you are wearing it. The band syncs with the app smoothly and keeps track of your steps and sleep automatically. The barcode scan feature helps to track food. Smart coach gives you personalized tips,recommendations, challenges, and encouragement to help you reach your goals. I have decreased my idle time thanks to the inactivity notification and am adjusting my lifestyle based on the information my UP2 is gathering for me. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Lightweight - forget it's on my wrist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band works perfectly for me. It tracks my steps and sleep and it's so lightweight. The battery charge lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Clasp

    Rated 5 out of 5 stars

    much better than old version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old Jawbone tracker, and quite liked it, but the clasp was worthless. This one is more like a bracelet and is very easy to keep on your wrist.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great features for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band is slim and grey color is nice. The stats for sleep seem very accurate and the step measures are good too. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    Pretty useful for what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome basic wearable that monitors health and activity. Pros: - pretty good application - counts steps - checks food intake - checks sleep Cons: - no heart rate monitor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use with the up 2, had the up forever until it finally went out. Only issue has been with the app since latest update it is a little squirrelly about sinking, but they should fix it soon as customer service is always been helpful. .

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Great activity tracker that goes with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tracker is great for both logging my activity and my sleep. I never thought I would care about the sleep tracking, but it is actually helpful. The up2 was easy to pair up with my iPhone. This is my first tracker and I have no complaints. It appealed to me because it wasn't so blatantly a bulky tracker that looks best with workout wear. I have gifted this as well and recipients have been pleased

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 3 out of 5 stars

    Died in 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying, I love the look of this Jawbone. It doesn't scream "fitness tracker" at all. For the first 3 weeks I loved it because it motivated me to get in 10,000 steps a day and also helped me realize that I don't get enough sleep. After 3 weeks however, it stopped synching. I called jawbone support 3 times, and finally after trying for hours, they just sent me a new one. Good customer support, I just hope this one lasts more than 3 weeks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I each have one and we have enjoyed "competing" with each other to be more fit. The app is really what compliments this activity tracker and helps to keep all of the information neatly organized and keeps us motivated.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Auto switch on activity types

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the simplicity of Jawbone. I had Up24 before this, and I decided to upgrade to this one (have it for about 5weeks now) because there is no button to push switching to one activity to another and it's slim, more like an accessory design. The only thing that I am not so happy about is the sleep tracker- it is not tracking very well, so I end up putting it in manually. I have reset it so many times, thinking that it may fix the problem and it will, but then after a week or so it is back to square one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple and basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're not looking for a fancy gizmo this is perfect! Works well with the iPhone to keep me up to date with my fitness, is lightweight and I don't notice I have it on.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Good tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this about a month ago, does everything i need it to. Tracks my steps and my sleep. Bonus is that it is so light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for activity tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for tracking activity and sleep, uploads information through bluetooth. Charge last a good length of time. Only down side is that when you go from didn't weather you have to readjust sizing of band on wrist

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Jawbone UP2 = AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my jawbone before Christmas and it has been the best decision I have made! I have trouble sleeping and this has been a great way to find out how long and what kind of sleep I am getting (sound asleep or light sleep). The reminder to get up and move while working is a great way to get me away from the computer to add a few more steps to my day!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the fitbit but the UP2 is easy to use and tracks all of your daily activities.

    I would recommend this to a friend
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