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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 273 reviews

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84%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the UP24 Wristband's sleep tracking, ease of use, and accurate step tracking capabilities. Many also appreciate the long battery life and lightweight design, finding the device comfortable to wear. However, some users reported issues with the fit, water resistance, and occasional syncing problems. A lack of a heart rate monitor was also a common point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 273 reviews
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    good for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original jawbone I ordered did not work, it wouldn't take a charge. I did exchange it for the exact same one in store and have had no problems with this band. For the most part it's great, the information takes a little while to upload on my phone sometimes, but other than that, it does everything as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Good design, good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy, surprised with the info regarding sleep results, like the design

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Just another tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it looks. I think the app that it works with is excellent., My issue is you can't see how you are progressing unless you have your phone with you. The Large size also is a little tight, and it's not like I've got bulging wrists.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness band.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you a lot of valuable information, and Bluetooth feature is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gift for me son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he loves this is simple to use and helps him in his targets for fitness

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the basics. Decent battery life also which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    still working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JawboneUP24 is doing exactly what it claims to do. My wife wears it to work everyday and it helps to keep her active. My daughter also has one and they compare their progress with each other. Holds a charge for a long time as well.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great on the wrist, especially if you do not like anything tight. It can come off with vigorous activity, but jogging, walking, and less strenuous activities is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited a long time for this - well worth the wait. Very easy to use and it gives me just the info I need to help me succeed. My favorite is SmartCoach - helpful information, suggestions, and pushes to met daily goals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy for the money spent. Sizing is good, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    It is good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is 80% accurate and it motivates you to do workout.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manages sleep and step data well. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great fitness tracker for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this during a one day sale. I purchased this to show me how many steps i took a day. I love the features and the link with my phone. Wish it had a display but overall love it. Great battery life!

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    easy to track my exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it because it had deal. It is very convenient to use, but it is not water-proof.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Great movement tracking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UP24 is great at tracking your movement night and day. It is simple to use and if you want to track your routines including sleep it is a perfect device. Works seamlessly with Samsung Note 2 and updates are no issue. Provides helpful advice on fitness and is a welcome addition to a fitness routine. I would not buy it for its calorie tracking ability (eg. food) but works well with MyFitnessPal and thus in combination with this app can provide useful feedback if that is your intention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be a back up for my onyx UP24. Didn't want this specific color, but could not pass up the price. I have found that these UP bands do not last more than 9-10 months. Have been caught without a back up previously. If you are looking for a basic tracking mechanism to wear on your wrist, this will suffice. Mostly, I use it for an alarm to wake up and to track sleep. Carrying my phone in my pocket does the same thing this product was designed to do (track steps). Don't look for Jawbone to be too supportive when it comes time for a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    excellent fitness band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between this and the Fit bit Flex. This won hands down. The sleep tracking is absolutely fabulous (a bit scary at times) and extremely accurate. The app is a great motivational tool as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Just what I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and just what I wanted. I look forward every morning to looking up my sleep from the last night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had this as a deal of the day. Thought I would try it since theorize was so good. I have been happy with it so far. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Step tracking

    Rated 4 out of 5 stars

    great for tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to track my steps. I love it, was very easy to use and up loss days. Only thing is after a few months it quit working and then dotted.I would suggest getting warranty.

    I would recommend this to a friend
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