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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 142 reviews

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75%
would recommend
to a friend

Customers are saying

Customers love the UP3 Activity Tracker + Heart Rate's sleep, heart rate, and step tracking capabilities, frequently praising its accuracy and ease of use. Many appreciate the device's design and the accompanying app. However, some users experienced issues with the battery life, clasp, and fit, while others found the charging mechanism somewhat problematic. The band also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 142 reviews
  • Rated 4 out of 5 stars

    Nice Fitness Band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features. Lots of data supplied. Manufacturer's technical support is excellent. Not very attractive. But BB just came out with a gold/white version. Of course, after I purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. great motivator. interfaces well with other apps.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great it tracks sleep , steps, calorie intake all the I am interested in for my health plus I really like the coach . Really like the resting heart rate. This really helps me to exercise and keep stepping. Love the Jawbone UP 3!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product still wearing it after a month. It really helps keep me active

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tracker! There are just so many things I Ilike about this tracker, but I'm only going to talk about a few. The program app does a great job in helping you make better choices, from getting you moving, getting enough sleep and so on, by also making helpful suggestions to help improve your health choices. One feature that I particularly like is the silent alarm. I have always had a hard time getting up in the morning, this one has a feature option to wake you, up to 30 minutes before your alarm goes off, if you are in a light sleep. Love this! When this happens I am more alert upon getting up, not groggy like I've struggled with my whole life. Who new this could make such a huge difference in how I feel the whole day. Didn't know about this feature before I bought it. Thank you Jawbone for this feature!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Somewhat difficult to maneuver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The up3 has a great look but unlike the up24, it's difficult to put on with the new band style. With the new design, the up3 is also difficult to switch into sleep/active mode. The design is pretty & sleek but for me, it was not as functional as the up24.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Top functionality but took a while to get set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought would not pair with either iPad or iPhone. The second one did pair but then wanted to do a software update. It failed and had to be re-paired twice until it was totally charged. Once set up it does a great job of tracking activity and especially sleep cycles. It is however hard to clip on with one hand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had sync issues once at the start. It has been working well otherwise. Cool product; just felt a little over-priced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish, compact device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This band is quite stylish and compact. I have only started using it, have to wait and see how well it functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great,but need to improve bracelet lock Great App easy to use !

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    I don't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely wouldn't recommend this product because it doesn't stay on properly and it cost a good amount to buy another when knowing it will happen again soon.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fun while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was the best thing since sliced bread when I first got it. Two months later- I don't feel like bothering with it anymore. Sometimes when you put it in sleep mode, it wakes itself up and stops tracking your sleep. When you try to put the time you slept in manually, it won't let you save your time over the time it thinks you slept. The Smart Coach articles are usually a waste of time to read. There should be more physical activities listed to pick from. I find that a lot of barcodes won't even scan when I'm logging food. I wouldn't waste $180 again on this device.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the style of activity tracker. It looks like a bracelet. I just hate that I always have to sync it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Product is easy to use. Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use on a daily basis. Love it !

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Nice Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks of this item. Function is great. Easy set up and easy to track results. The only con is the clasp. I have had issues with it not staying on and nearly lost it a few times. Judging by online reviews, others have had the same problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sleep tracker; fully detailed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish it could tell time. Other than that the graphics are superb!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from my original up. This allows a better connection IMO with Bluetooth connection as opposed to always plugging in. The battery could be better, but 7 day's is good compared to the other fitness bands out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my jawbone up for a month now. Works great so far. The only problem I have had with it is it occasionally comes off at night while sleeping; but I do toss and turn a lot in my sleep.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Requires charging at least 2 x week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clasp is not well designed and could fall off wrist. Battery does not last 7 days. More like 4-5 days on average. Not well built as tendency to malfunction within 6 months.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure it knows when I'm sleeping...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on and take off. Most of the functions seem to be working. However, on several occasions when I synched the UP3 to my iPhone, it showed that I was sleeping when I wasn't (e.g., 21 hours, 17 hours and 16 hours). It also on several occasions said that I was only asleep for 2 hours, when I know it was much longer. We're planning on taking it back.

    No, I would not recommend this to a friend
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