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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 142 reviews

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75%
would recommend
to a friend

Customers are saying

Customers love the UP3 Activity Tracker + Heart Rate's sleep, heart rate, and step tracking capabilities, frequently praising its accuracy and ease of use. Many appreciate the device's design and the accompanying app. However, some users experienced issues with the battery life, clasp, and fit, while others found the charging mechanism somewhat problematic. The band also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 142 reviews
  • Rated 5 out of 5 stars

    Wife loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the jawbone for my wife and she loves all the options it gives her. She did some research on it and liked it better than the fitbit. Although it doesn't have the time on it she like the stylish look to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than a year when i exchange the new was not charging need to return but no stock available end up getting up2 gold will return coz no heart rate features. Fun to use and accurate results. Really help u track ur activities to stay in shape. Will still recommend and maybe buy as a gift to friends. It's a fun experienced using this product. Battery is good as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is not accurate on sleep better on fitness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is poor on sleep better on fitness. Overall not as accurate as one would expect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time for this silver version of the Up3 to be available. I love the sleep function and the variety of applications available.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    $100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product on sale for $100. That makes it a 5 star for me. This is the best product out there for sleep monitoring. Also if you want a fitness tracker that looks good and is more discrete then this is the product for you. Also the Up App in my opinion is way better then fitbit app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great assist for anyone looking to make wiser healthier life moves. Just the knowledge & insight it gives alone is worth it. A great buy

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Real very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband he has had heart problems and I just wanted to make sure he keeps an eye on it he just loves it. The only reason I gave it a 3 star rating he had a little bit of trouble setting it up but they did help him at our local Best Buy store and he has trouble putting it on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the UP3 tracks my heart rate passive and active.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a fitness instructor there are 2 trackers that I would recommend to my students. The first is a Fitbit if you need a watch, the other one is the Jawbone Up2/3/or4. if you take a zumba then Jawbone would be a one to get. You can tag the class you just took. And the other reason I will say Jawbone is that it has the best app.

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 3 out of 5 stars

    Perfect for first activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this when I first got it. Did everything I needed it to do for my first activity tracker. I've had it a year now (bad recently about everyday use as the band became irritating to wear) the clasp has started to come apart now, I haven't lost it but will be upgrading.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    didn't chg after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't charge after 2 weeks, the UP app is the best I have seen so far thats why im giving it a 3. I Have had a lot of issues with the previous models. I have the fit bit now , but the app is not as good as the up. Best buy only offers 15 days to return, then no refund just store credit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this keeps track of how many step I take and keep track of my sleep patterns

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Clasp

    Rated 2 out of 5 stars

    Could have been awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design looks great. The monitoring seems to be solid. The issue however is the design of the clasp. I loved having a heart rate tracker, but I had to catch it 3 times and before I lost it, I returned the UP 3.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    The band is not made well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were not good directions with this product, once I finally got it all set it kept on falling off. It did work well when I could wear it I'm very active at work and it did give good read outs. I lost it after the second week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the up band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using UP since 2014. Decided to upgrade for the heart monitor. LOVE IT!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Jawbone - UP3 Activity Tracker + Heart Rate - Silv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it still works and we r happy with it. So if I buy another I would buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Best fitness tracker on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only say this because no other one tracks your heartbeat like Up 3.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool bracelet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accurate and confortable. Do as it says. Plus is nice looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. this is my second one so get the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful. Product works as described. Very easy to use

    I would recommend this to a friend
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