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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 142 reviews

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75%
would recommend
to a friend

Customers are saying

Customers love the UP3 Activity Tracker + Heart Rate's sleep, heart rate, and step tracking capabilities, frequently praising its accuracy and ease of use. Many appreciate the device's design and the accompanying app. However, some users experienced issues with the battery life, clasp, and fit, while others found the charging mechanism somewhat problematic. The band also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 142 reviews
  • Pros mentioned:
    Sleep tracking

    Rated 2 out of 5 stars

    Only has a couple of decent features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is comfortable to wear, but it lacks the results I am looking for. Yes it keeps my step count (although I doubt its accuracy due to using another device at the same time and having different numbers). I also do like the sleep sensors and the daily reports you can get. It gives you a heart rate so randomly to me its stupid. No way to get a heart rate when you are wanting it. No calorie burner counter, etc... Last thing is it does have a nice battery life, about 1 week before it needs to be recharged.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 1 out of 5 stars

    Not happy with tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest problem with this item was the clasp. It wouldn't stay shut. It was a bad design.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice activity tracker. The only downsides would be that you have to order a small clip (for free) from Jawbone to keep the clasp connected or you might lose it and I also took away 1 star because it has a heartbeat monitor, but it only works when sleeping or resting, not while working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this product. Have had many tracker and this one ranks #2

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 3 out of 5 stars

    Not great a design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other Jawbone products before. This one misses only when it comes to the clasp, it comes loose and catches on my hair all the time!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had four of a different very popular brand. Every time I ended up having trouble with them syncing with my phone. This brand has been so good. I have never had a single issue. I also prefer the app!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using jawbone up for a long time and I think it is a great tracker not to mention a great app that goes with it. Just make sure you get the replacement plan as it usually dies after 6 or so months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great activity tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't need to have a watch or smart watch this is a great alternative. It is very lightweight and never feels bulky. Jawbone has a great app that provides a lot to tips and motivation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    was not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought it I had to call the company to pair it with my cell phone. It would not stay paired and did not function properly. Did not track steps correctly, just washing dishes by hand showed I took many steps, sleeping showed me taking steps. I finally gave up and took it back, maybe I got the defective one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricy but good quality and app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jawbone UP 3 is a little bit pricey in comparison to other trackers in the market but has a good quality and app.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my up3 its helped be keep track of what i eat and the sleep tracking is amazing, since ive started wearing it ive gotten better sleep and been way more active.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but the heart rate monitor, which is supposed to differ it from the up2 isn't really quite accurate. You can't really check your heart rate any time you want.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I like it especially the lesser cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the symplicity of the band, but the charge claiming to last 7 days fully charged--does not!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded and I love this model! Only complaint was that it used my phone battery very quickly, but I think the latest software update has helped that a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Up3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several fitness trackers, this one by far beats fitbit, wiithings,and is very easy to use. I like that you don't even know you have it on.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great gift for Fitness buddies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a month ago for my friend, she love the gadget. :] Uses this everyday, track her sleep and use this to track her walk everyday :]

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an aid to increase fitness. It has become so much more by tracking calories, heart rate, sleep, etc. Awesome product!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Band issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to wear it tight on your wrist for the stupid thing to stay together

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Love my Jawbone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and motivates me to get out and walk everyday. This Jawbone includes a heart monitor which I find very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jawbone UP bands are good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Jawbone up's from up24. Then went to up2, and now 3. Since their discontinued, I had to cancel 1 ship to store because the store lost the first band and management wouldn't do anything for me. and I had to ask, "so, you're not going to do anything or me?" They ordered me another one at the same price w/free shipping. I told them I should get it for the same price, which they honored. Also, I told them I wanted it shipped to my address, as I don't trust ship to store any more.

    I would recommend this to a friend
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