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Customer Ratings & Reviews

Model:
JAYBIRD X2-ICE
SKU:
4202502
Your price for this item is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 2906 reviews

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85%
would recommend
to a friend

Customers are saying

Customers highly value the X2 Wireless Earbud Headphones' sound quality, fit, and comfortable design. Many also appreciate the long battery life and reliable Bluetooth connectivity for workouts. However, some users noted the bass could be improved, and a few experienced minor issues with volume and connection stability. The price point was also mentioned as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,906 reviews
  • Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range on these are great, really last all day listening. Easy to set up and can join multiple devises.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned and bought another brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because of a couple of reasons. First the fit on the ears is horrible. I tried all the sizes and different ways to wear them and they all either hurt or wouldn't stay in. They also had horrible feedback. While running in them the back wire would hit my neck and you can hear the impact sound through the speakers. Very distracting and annoying. I read an article about wireless bluetooth headphones and this was rated as 2nd best. I wonder if they ran with them. Also the soft foam earpieces which Jaybird recommends you using fall apart so quickly. I didn't even have my a week and the foam was torn and falling out. I think a piece of foam is still in my ear..... The silicone ones barely stay in and really hurt. Overall the sound quality suffer because they just don't fit right. I ended up buying Plantronics - BackBeat FIT wireless earphones and love them. The wire in back is stiff so it doesn't hit my neck. They're really comfortable and I can wear them for hours on end. I recommend you getting those and passing on the Jaybirds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jay bird x2 has Excellent sound and clarity. I would say it's the best wireless earbuds I've used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these after reading and watching reviews. These are great quality and I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair. I actually lost the first pair but liked them so much I purchased another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jaybird Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase for the wireless headphones. Only purchasing Jaybirds from now on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept, but the earbuds do not fit my ear size. Would have liked to try on before purchasing. This is my first JayBird product. I ended up likign the Apple AirPods more.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I purchased a Bose headset which later had problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Bose headset which later had problems with the left ear, I exchanged it for another Bose headset. Which is having problems with both sides. The salesperson says that I did not purchase additional insurance for the exchange. I disagree. I'm really tired of getting painted into a corner some fast-talking salesperson. I know I would have purchased insurance. But now they are saying that I did not. This is quite unfair and I am so dismayed about this. Please help me to resolve this so that I can continue to be a happy customer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great quality build, but poor fit for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like these earphones for the incredible sales price, although I couldn't get a good fit with any of the different foam or silicone options. I'm returning these, unfortunately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what was asked for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present but husband got his early and loves them. The kids will be surprised and happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clerk had to talk me into these! I LOVE them. I just bought another pair for my boyfriend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds because of there quality and I have been extremely pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These I think are the best on the market for the price. I would recommend this to someone to buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sub par sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought Powerbeats 2, but the buttons fell apart much like everyone else probably mentioned in their reviews. I bought these as an alternative, especially because of the price. I was very disappointed with both the sound quality (very tinny, no bass whatsoever), as well as the comfort. I'm not sure if I have weird ears, but I've never had an issue with earbuds before. No matter what combination I tried with the fin and ear cushion, I felt uncomfortable with these. I returned and am ultimately buying another pair of Beats.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried and used many Bluetooth earbuds, but so far nothing came to the quality of these.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these because sales associate said they were a good wireless ear bud. They only last about 6 hours on a charge and the sound is to pitchy. No base at all. Not worth the price I paid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These work great, great sound. Much improved over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gym, running, bike rider or sitting stuck at the service center at the car dealership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would give these a try and glad I did. Great quality at a really good price. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great for the Gym

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good sounding set of wireless bluetooth headphones after I'd finally had enough of getting my wired headphones caught on gym equipment I read many reviews on different brands/models and despite that I consider the Jaybird X2 headphones to be overpriced (the reason I am giving a 4 star rating) I decided to purchase them anyway knowing I could return them if I was not satisfied. Despite the cost I am very pleased with these. I experimented with the different ear fins and ear tips to find a good fit/seal and am very happy with the sound. They don't quite have the bass that my wired Klipsch had, but its good enough. In my first week of use I got about 5 hours out of the battery at full volume before I had to recharge them. Its nice not to not worry about getting a wire tangled in gym equipment anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for gym sport use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really am glad that we were able to find this at Best Buy -- best value for a super product

    I would recommend this to a friend