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Customer Ratings & Reviews

Model:
JAYBIRD X2-ICE
SKU:
4202502
Your price for this item is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 2906 reviews

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85%
would recommend
to a friend

Customers are saying

Customers highly value the X2 Wireless Earbud Headphones' sound quality, fit, and comfortable design. Many also appreciate the long battery life and reliable Bluetooth connectivity for workouts. However, some users noted the bass could be improved, and a few experienced minor issues with volume and connection stability. The price point was also mentioned as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,906 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Being Honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and connects very well to my phone. But the wings that keep the head phones in, they fall out at times and they end up irritating my ears. Also the other plugs that come with them are ok.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this product so that I can listening to music and have the ability to answer my cell phone which is hooked up to my house phone without having to hold it in my hands. This product is everything and more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great headphones for working out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently just bought the jaybirds to enjoy a workout without the cord getting in the way. These headphones have great battery life and quick easy connection. I never have to worry about my headphones coming unplugged or falling out of my ears. They come with two different types of buds, and multiple sizes. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great value for money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best bluetooth our there in the market, period. I have tried and test many many bluetooth headset. The Comfy-tip that were sold separately with Jaybird X1 are now included with X2. They are the best cushion tips available. The sound quality, fit and over value for money is great - specially now.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really wasn't good with the idea of the ear buds without the hook around the ear because I use them when I workout and they normally fall off without them. Not these babies! They set in your ear and don't move an inch! The sound is excellent too! I have the beats ear buds and these sound just as good if not better!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds for runners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are very comfortable and do not fall out. They come with 2 different types of ear tips in a few different sizes as well as different sizes of ear hooks. After a couple of tries I was able to get them to fit perfectly. The sound quality is very good and I have yet to experience any connectivity issues.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jaybird X2 exceeded my expectations on what wireless earbuds should sound like. They sound even better than a majority of my old wired earbuds (panasonic, sony and apple earbuds). They cancel outside noise passively and fit into my ear even without the fins. Great for working out and commuting around the city.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these and was a little skeptical but I love them. They do not fall out of the ear, tight fit and nose cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Earbuds for exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up with Apple Watch. Used on 20 mile bike ride today with no issues. Isolates wind noise well, no interference with reception. Lightweight with minimal issues with cord. If I'd use the included cord clips to take up the slack, there'd be no issues with the cord. Stayed in my ears with no movement.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    No problems at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. The customizability for comfort is great and they feel awesome in my ears. They are especially nice for runs, and I've been told often I can be heard better on phone calls with these headphones compared to my phone. No connection issues at all and the battery life is better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in-ear wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own this and the Bose and I find the JBird has better sound quality and noise cancelling than the Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for my teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my teen. He loves them better than many of the other expensive headphones I've purchased in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless feature is great for exercise buffs but for those with small ears, I would go with the jabra sport coach.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: - Can be worn over-ear - Last for the majority of my work day (7 hours) - Comply ear tips are amazingly comfortable CONS: - Recharge relatively slowly OTHER THOUGHTS: The downside of Comply tips is that they tear after repeated use. I did not mark this as a con since that is unavoidable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am happy with the Jaybird X2's. The pros would be 1) Custom fit with the variety of fins and ear pieces. 2) Does a pretty good job of blocking exterior noise due to the "in-ear" tips. 3) Easy to use. 4) Good call quality. 5) Long battery life at about 7 hours on moderate volume level. 6) Very lightweight - you will forget that they are in your ears after a few minutes. The cons would be 1) No app to fine tune the sound with an EQ function. You will have to go into your phones settings to adjust the sound and it is still does not have the deeper base that I prefer with rock music. The new Jaybird Freedom has the EQ app function. 2) A little disappointed with the Customer Support. I had a fin that tore when installing for the first time and called Jaybird. They said to take the entire product back to Best Buy to exchange for a new set. All i needed was a medium fin, which they sell online at Jaybird, but they said that they cannot send them out free of charge and that I should return the entire product. That was an odd response. The fins are small flatrubber pieces that can't cost more than $.50 each and a simple stamp would cover the postage to get them to my house but they will not do that. If I would have had a similar issue with Bose they would have sent a new ear piece or other part free of charge and it would have been at my house in 3-5 business days. Overall it is a good product and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not fantastic, Still good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was planning on using these for my motorcycle but sadly they are just too big for being inside my helmet. I will need to find wireless earbuds that are very small. Sound quality was great and fitment was sub par.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They last a long time and sound great. Although they are my 3rd set I excuse of some issues. I buy the coverage so they just replace them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. bass is all there. Totally worth the $$. EZ to connect and use with devices. Great tutorials online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones For Exercising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to use a bluetooth speaker while working out, but sometimes you need to have your playlist go directly into your ears. These headphones do that quite well compared to the other ones that I have tried out. They manage to stay in my ear while running and lifting weights with little wiggle and adjustment during the times I wear it. I recommend trying the different ear tips to get a perfect fit. The one thing I would fix is the loop clip to tie it off behind your head.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Battery life is the star here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 hr battery is awesome. With so much to charge in life this is one thing less to charge so often. Many different configurations to ensure a snug comfy fit.

    I would recommend this to a friend