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Customer Ratings & Reviews

Model:
JAYBIRD X2-ICE
SKU:
4202502
Your price for this item is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 2906 reviews

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85%
would recommend
to a friend

Customers are saying

Customers highly value the X2 Wireless Earbud Headphones' sound quality, fit, and comfortable design. Many also appreciate the long battery life and reliable Bluetooth connectivity for workouts. However, some users noted the bass could be improved, and a few experienced minor issues with volume and connection stability. The price point was also mentioned as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,906 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for travelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best feature is it can be used if you are of loud music lover, it is very quite and loud. The bluetooth is ok, sometimes it is slow or a freeze while playing a song. But it is a good buy for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and fit are both better than expected from Bluetooth earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of combinations to get the perfect fit. Very comfortable and stay in.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about spending extra money on wireless headphones. I bought a pair of cheaper ones online, but they didn't hold up very well and kept falling out of my ear. The JayBirds are FANTASTIC for runners. They stay in my ears for long distances, I NEVER have to worry about them. Very easy to use. Will NEVER go back to headphones with wires. So glad I have these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Overrated, Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: The battery life is outstanding, they last a very long time, almost all day. The case is very cool. Looks like one of those trick boxes you have to figure out how to open. The silicone tips are pretty comfortable (when they stay in my ears without popping out). Volume level is pretty good - if your device has a good volume level the sound through the earbuds will be very loud and they sound good too! Stereo is stereo, traveling sound is perfect. The bad: The earbuds don't fit very well. I've changed the tips, tried different sizes and they still pop out of my ears. Also, the silicone tips actually detach from the rest of the headset. So, when you remove the earbuds you discover one of the silicone tips is still in your ear or you realize it fell off the headset and you end up searching for it on the floor. The range is very minimal. It's almost as if JayBird traded long battery life for extremely short range. I can't walk 6 feet from my desk (That's only 2 yardsticks) without losing connection. Having ANYTHING between the JayBird earbuds and the bluetooth dongle interferes with reception, even at close range. Walk around the corner (still within 4-6 feet) and reception fails. When the battery starts to get low there's no warning (like with Plantronics), the earbuds just stop working. So you're left wondering if the earbuds have failed completely or does the battery need charged. I'm extremely disappointed, especially considering the price I paid for them and the great review the salesperson gave me in store. If I like something I become a loyal customer and repeat buyer. But not with JayBird. Charging this much for an item that is made so subpar, and performs so miserably is inexcusable. I will be on the lookout for Plantronics to come out with earbuds with better battery life.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that there's no chord hanging to get in the way

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and comfortable and the sound is really good. We own two pairs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is good for being wireless headphones. Mic could be better. When doing activities and having a phone call the person on the other side can hear all the background noise. Other than that good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jaybird is simple to use and very light weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product to use when exercising.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No cable hassle when running or at gym sound is OK.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Easy to understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect as far as fit goes. Holds a charge well and acoustic quality decent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jaybird headphones have very good sound and battery life for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using wired headphones for a while now and after having to replace them every month from the cord breaking I had to upgrade to wireless. Tried a different brand and ended up returning it for the lack of quality, but no issues with these. The only con is it takes a bit of trial and error to get the fitment right, but once you have it right they are very comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Wireless Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for, these are very comfortable and very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a long battery life and great sound. I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome sound AND the don't fall out when I'm running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    They work perfect. Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for any sport activity. Great sound but not a great bass.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it, really comfortable, lasts a long time and good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fit difficulties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, Love the wireless, if it is a bit difficult to keep them from loosening up. Headed monster I sport wired previously But they finally wore out and having the wire the phone was a hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great and connect wonderfully

    I would recommend this to a friend