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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 1098 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the BAR 500 5.1ch Soundbar's superb sound quality, powerful bass, and ease of setup. Many appreciate the Dolby Atmos feature and the overall value for the price. However, some users experienced connectivity problems and found the remote control and app to be less than satisfactory. The size and design also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,098 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked a diffrent more expensive brand at first and found that the sound quality of the jbl was much better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good surround sound system!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good value for the price. Sounds great! We hung it up on the wall to save space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head of household.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar works excellent. Only wish I would have purchased sooner .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bar 500 jbl sprayer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muy buen sonido para el hogar, a un super precio y con gran variedad

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this set. Sounds amazing. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality family is happy well worth it for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    this sound bar is amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of these sound bar. Is professional subwoofer is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the size. This is my first soundbar and very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing. Worth every penny. Would buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar jbl500

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound,great base. Like being able to adjust sound ..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL the best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality son, I am very satisfied with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good and fits perfectly under my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new sound bar has amazing sound And it is beautiful in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best set for my patio. Sounds so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bar 500 with subwoofer the best set. Sounds so good very clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL x2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I have 2 different JBL soundbar & subwoofers. The first JBL SB400 10 years old at lease. And now a JBL BAR 500. Love the older one, you can adjust a powerful bass woofer The Bar 500… bass is def lacking watching movies and I’m dissapointed…but!! It was only 400 bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to know if we can hook up other JBL subwoofer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Product review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker sounds good however it does not turn on automatically when I turn on my TV. I have to continuously unplugged the entire speakers system and plug it back in every time I want to use it. This is very frustrating. I have tried multiple connections, such as an HDMI. And Bluetooth to try to fix the issue along with many others and nothing seems to work.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Bar 500. Please ensure that HDMI-CEC (Consumer Electronics Control) is enabled on your TV. This feature allows devices to control each other through HDMI connections. Refer to your TV and speaker manuals for specific instructions on enabling HDMI-CEC. Lastly, check if there are any firmware updates. If you have tried all these steps and the issue persists, please contact our customer support so we can assist you. JBL

  • Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this system! Definitely exceeded my expectations!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds its very good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good investent But i would like a little high sound

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mutes itself. Gets stuck on Load message.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate to give it a poor review after it worked great for the first couple days but now I’m having issues with it. It mutes itself. Gets stuck on loading mssg when I reset it. Have to unplug and plug back in order to get sound back. About to bring it back

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to know more about your setup and the issue you're experiencing with your JBL Bar 500. There might be an update causing this that needs to be addressed. We'd like to work with you directly. Please contact JBL Customer Support for further assistance. We're here to help. JBL

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