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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 1098 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the BAR 500 5.1ch Soundbar's superb sound quality, powerful bass, and ease of setup. Many appreciate the Dolby Atmos feature and the overall value for the price. However, some users experienced connectivity problems and found the remote control and app to be less than satisfactory. The size and design also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,098 reviews
  • Rated 1 out of 5 stars

    Defects in both sound bar and sub woofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar itself had a coil whine like noises coming from it. I thought to myself, “Fine, it’s not a big deal.” Then, after about two weeks there sub woofer started to make crackling a popping noises that became unbearable. My cheaper 200 dollar Samsung soundbar never had any issues compared to the JBL bar 500 at its $400+ price tag.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help. We'd like to work with you directly to address the issues you're experiencing with your JBL Bar 500 to further isolate the issue. Please contact JBL Customer Support so we can assist you. JBL

  • Pros mentioned:
    Bass, Ease of use, Setup

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, Clean sound, and deep bass! Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Thunderous Sound in a Sleek Package

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my home audio setup with the JBL - BAR 500, and I must say, this soundbar has exceeded my expectations. The first thing you'll notice is its sleek and minimalist design, which blends seamlessly with any home decor. Setup was a breeze, thanks to the easy-to-follow instructions and intuitive connectivity options. Within minutes, I had it paired with my TV and streaming services. The sound quality is where this device truly shines. The BAR 500 delivers deep bass, crisp highs, and a balanced midrange, making everything from action-packed movies to classical music sound fantastic. One of my favorite features is the built-in Dolby Digital technology, which creates an immersive surround sound experience. The subwoofer adds that extra punch, making you feel like you're in a movie theater. The soundbar also has multiple audio modes, allowing you to customize the sound to your liking. However, there are a couple of minor downsides. The remote control feels a bit flimsy, and the buttons are not very responsive. Additionally, the soundbar can sometimes struggle with voice clarity at lower volumes, but this can be easily adjusted through the equalizer settings. Overall, the JBL - BAR 500 is a fantastic addition to any home entertainment system. It provides powerful, room-filling sound in a stylish package. Highly recommended for anyone looking to elevate their audio experience.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    This is fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, folks, gather 'round because I've got a soundbar that's ready to rock your world! The JBL BAR 500 5.1ch Soundbar with Multibeam and Dolby Atmos is like having a concert in your living room, minus the sweaty crowd and overpriced nachos. First off, let's talk about the Multibeam technology. It's like having your own personal sound wizard, creating a magical audio experience that fills the room. You'll feel like you're surrounded by sound, and trust me, it's way better than being surrounded by your crazy neighbors arguing about who stole the last slice of pizza. But wait, there's more! Dolby Atmos takes things to a whole new level. It's like having a sound genie that grants your audio wishes. You'll hear every detail and feel like you're part of the action. Just be careful not to get too immersed and start swinging your imaginary lightsaber around. Safety first, folks! Now, let's talk about the design. This soundbar is sleek and stylish, like a supermodel of the audio world. It'll blend seamlessly with your home theater setup, making you the envy of all your friends. Just be prepared for them to invite themselves over for movie nights. Popcorn not included, by the way. And we can't forget about the 5.1 channel configuration. It's like having a full-on movie theater experience, minus the sticky floors and that one person who always talks during the movie. With the dedicated center channel for crystal clear dialogue and the wireless surround speakers, you'll be transported into the heart of the action. Add the wireless subwoofer for some extra boom, and you've got yourself a party in your living room! So there you have it, folks. The JBL BAR 500 5.1ch Soundbar with Multibeam and Dolby Atmos is a total game-changer. It'll make you laugh, cry, and maybe even dance a little (no judgment here). Get ready to experience audio like never before, and be prepared for your neighbors to wonder what party they weren't invited to. Happy listening!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing Value and realistic virtual surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar for the price, I've had a 100$ one from 2017 that was complete garbage, and a 150$ one that is very recent. this has roughly the same volume potential as the 150$ one but the sound is much more clear, it gives the impression of surround sound in certain movie scenes and games and the bass is good to great, but without diving into the app It can be adjusted from 1-5. It suffers from sometimes being too intense at low numbers in video games, but 5 being just fine for movies. This is a great buy for around 400$. I've owned it for about 2 months now, so no idea how well it will hold up. There are better options and more true surround sound out there, but you'd need to spend 1,000$+ to get much better than this.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Ease of use, Sound quality

    Rated 5 out of 5 stars

    JBL sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had dought on the system The sound bar and the bass sound really good it was easy to install I recommend someone else to buy it

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Does not disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older Polk bar that I’ve had for years and I really wasn’t sure what to expect, it had been a while since I’d shopped for good audio equipment, but I knew this was the one as soon as it came up in the app showing an open box with no remote ($100 off!) but that’s no problem for my harmony. I was already out the door to pick it up. I’d been a huge fan of JBL since I first started driving and had to custom retrofit my car dashboard in order to fit infinity kappa perfect tweeters in the corner of the windshield. I wasn’t going to settle for anything less back then, and I decided I was gonna get something really good this time around too. I knew this was the one. Holy cow. I hadn’t realized how far soundbars have come since the last time I looked at anything seriously. Dolby atmos? I have no clue what that is, but I’m definitely plugging in my series x through this hdmi pass through and finding out. It blew me away. I really didn’t know what I was missing. I’d never felt as immersed in the game in my own living room. This thing makes movies truly feel cinematic in my 17’ x 12’ living room. I’m definitely looking to upgrade my 55” next because the sound honestly makes me feel like I’m missing out on what is a great experience. The Bluetooth range on this thing is amazing. Saturday mornings I play music and clean. I take the trash out to the detached garage that has to be about 50’ away and through all the walls of the house and I can still hear it. I know my neighbors must be tired of it by now, but I promise it’s not too loud, this thing just kicks! Plus I always wait for a decent hour before I start. If you’re looking to treat yourself to something a little special that’s really going to amp up your media experience, but don’t want to go too crazy with componen/bespoke or don’t need a 7.2, this is really the top of the heap. This is by far my most satisfying best buy purchase in years.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing Base, volume, and sound quality!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Base, volume, and sound quality for the cost. Had one that costed more that was not as good as this product.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    High- Quality Cinematic Soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now a days finding a high quality soundbar on budget is a bit challenging mainly a soundbar with 5.1 channels. This soundbar delivers high quality cinematic sound with earth shattering bass. It's very powerful and I was able to get all that cinematic surround sound shattered my room just on volume levels 22-23. I only know Vizio has a soundbar with 5.1 channel on budget priced around $500 tried that but was not completely satisfied. Then I got to know this soundbar in my research which launched recently and the price as well on budget so just thought to give a try and we were blown away with the sound quality. Every movie we watch feels like we are in a high-quality IMAX theater. Another thing to note and may help whoever falls under my category, there is no video audio latency issues if connected via Bluetooth which many soundbars has this issue. I would just say its no brainer considering the price point and performance if you are looking for powerful high quality 5.1 channel soundbar. Its a simple setup plug and play. JBL ONE app helps to tune the equalizer and update software etc.,

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    immersive and powerful audio experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL Bar 500 is a high-performing soundbar that offers excellent sound quality, especially for movies and gaming, at a reasonable price point. Its powerful bass and immersive simulated surround sound make it a compelling alternative to a full wired system for home theater enthusiasts. While it has minor flaws, including occasional connectivity issues and a basic remote control, the overall user experience is overwhelmingly positive.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Look no further.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice. Sound, sharpness, pop, bass, dialog, value for money, compact for sound, simplicity and App settings, as well as window rattling bass. Pretty easy decision here and definitely out does any traditional stereo Apm setup for the cost and simplicity without having people need to know how to use buttons upon buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Great product. Really happy with the purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surpised at the sound of this sound bar. Gets very loud and the bass is amazing. At first I was thinking they forgot to include the manual. I forgot about the JBL One app. Makes setup a breeze. Real simple just one HDMI to the earc/arc and hood to go. Like I said the sound is very impressive. The app works great all the settings you need. Its great to have the wifi and bluetooth also. Listen to music from your phone,tablet or pc. This is a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    JBL 500 soundbar with subwoofer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up! The sound is great!! Comes with everything you need right out of the box. Self calibration feature was a nice plus. I woukd definitely recommend this sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL 500 SOUNDBAR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST GOT IT. SETUP MYSELF WITHOUT INSTRUCTIONS. PAIRED WITH MY LG NANOCELL 65” INCH TV. IT WAS $599.00 PLUS TAX. IT SOUNDS GREAT. I CALIBRATED IT FOR MY SMALL CONDO. I SET THE BASS ON MAX. I TRIED OUT MY 4K GODZILLA DVD. POWERFUL BASS. 5.1 IS THE WAY TO GO. JBL IS A GREAT PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    JBL Sound BAR!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been a fan of sound bar systems. I always thought they were the biggest waste of money, and that you should go big or go home with towers and subs. Until the day I walked into my local best buy with ZERO intent to buy anything, and heard this unit from the front door. I kid you not, for a sound bar system it for sure will rock a small-medium sized room. I have mine in a 13.5'x22' living room and it beautifully fills the entire room with sound. The sub it comes with doesn't compare to a klipsch R12, but isn't too far behind!! I have to have bass in my systems, or I am not happy. For the main speaker.... The sound quality is 100% there. It makes movies sound like there are speakers 360 around you, lol it definitely confused me the first couple times i listened to it... im not disappointed at all !!! i would buy it over and over and over again if i needed to. just for reference.... im used to hearing/having big surround sounds. multiple towers, multiple subs, ect... this unit will for sure stand out against any other sound bar system... ask your best buy rep to give you a full demo..... I will come back to add pictures very soon !!!

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The name says it all! Atmos...great quality and pure clean sound. Sounds like you're at a movie theatre. Clear and crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    A Home Theater Upgrade Worth Celebrating!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently gifted my husband the JBL BAR 500 5.1ch Soundbar for the holidays, and it has transformed our home entertainment experience in the best way possible! 1. Immersive Sound Quality: The sound quality is nothing short of impressive. The Dolby Atmos technology creates a three-dimensional audio experience that completely elevates our movie nights. From subtle background sounds to intense action sequences, every detail is crystal clear, making us feel like we're right in the middle of the action. 2. Easy Setup and Connectivity: Setting up the soundbar was a breeze, even for someone like me who isn't tech-savvy. The wireless subwoofer added a dynamic element to our living room without the hassle of dealing with tangled wires. The Bluetooth connectivity is a game-changer, allowing us to stream music seamlessly from our devices. 3. Sleek Design: The sleek and modern design of the soundbar complements our living room aesthetics perfectly. It's not just a functional addition; it's also an attractive piece of technology that adds to the room's overall ambiance. 4. Multibeam Technology: The Multibeam technology is a standout feature. It delivers a surround sound experience without the need for additional speakers, creating an enveloping audio environment that makes every viewing experience more enjoyable. 5. Remote Control and User-Friendly Interface: The included remote control is intuitive and user-friendly. Navigating through settings and adjusting audio preferences is a breeze. It's a thoughtful addition that enhances the overall user experience. 6. Perfect Gift for Audiophiles: If you're considering a gift for someone who appreciates high-quality audio, look no further. The JBL BAR 500 is a gift that keeps on giving, enhancing both movie nights and music sessions with its exceptional audio performance. The JBL BAR 500 5.1ch Soundbar has exceeded our expectations. It's a true investment in our home entertainment setup, and we can't recommend it enough. Here's to many more movie nights with cinema-quality sound right in the comfort of our home!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Setup, Sound quality

    Rated 5 out of 5 stars

    Great upgrade from my Vizio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounding Soundbar! Great bass from the subwoofer with 5 levels of boom. Easy to setup for TV, game systems and Bluetooth from phone as well. Very loud for a bedroom setup but is perfect for movies and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving this item a 5 star rating.I cant complain about this item at all actually. Its an easy hook up and just works right away ad sounds good too! Ive actually never been to best buy to buy any products before but with the helpful customer service i had received when i purchased this in store I most definitely would go back..So, Thanks Best Buy for your help. I had a pretygood positive experience there.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Honest opinion that prolly won’t matter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, the remote for it seems made of a bit of cheap plastic, however this doesn’t bother me. The Bluetooth is nice, with the Dolby Atmos sound! The sound quality of this sound bar is absolutely amazing and I truly cannot watch tv with out this on. The subwoofer makes Tv/movies/gaming very more intense and interesting with the powerful bass that comes with it! The only problem I have is I can’t get mine to connect to JBL APP

    I would recommend this to a friend
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