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Customer Ratings & Reviews

Your price for this item is $79.95
The comparable value price is $89.95

Customer reviews

Rating 4.3 out of 5 stars with 966 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 966 reviews
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ‘em they sound great and are very convenient …

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor connectivity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just dunked my head underwater and the music stopped. The sound is comparable to the first version of Apple AirPods. Not AirPods Pro. I kept trying to listen and was not even swimming or anything but I lost connection so many times.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Endurance Race is rated IP67 waterproof and dustproof. However, it can't be used while swimming because Bluetooth can't travel through water. We suggest the JBL Endurance Dive for swimming activities as it has an MP3 function where you can copy music files into it. JBL

  • Rated 1 out of 5 stars

    Save your money and get something different.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great for the first day. After that the right earbud will not charge. Kind of sucks and I hate that I waisted the money.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Endurance Race. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance. JBL

  • Rated 1 out of 5 stars

    Not the best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the worst, sound quality was horrible and they kept disconnecting .I returned them

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We understand that our JBL Endurance Race didn't meet your expectations. This is not the kind of experience we want you to have. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. For any technical assistance, please contact JBL Customer Support. JBL

  • Rated 1 out of 5 stars

    Terrible!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give less than 1 star, i would. Randomly disconnects and reconnects from phone. Constantly being told i either sound like a robot or very static. Don't buy.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Endurance Race didn't meet your expectations. We're always looking for ways to improve. If you have any questions or concerns about our products please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frequently become unpaired. They dont stay synchronized and then it just sounds like an echo.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Endurance Race. To pair your earbuds together, forget them on your device. Then, while the Bluetooth on your device is off, tap on both earbuds thrice before pairing them again to your device. For the sound issue, if you're using EQ try turning it off. If not, try turning it on and boosting the bass a little bit. To check if it is an issue with the device, try pairing it with other devices. Lastly, if the issue remains, try resetting it; while it is on, tap it twice and hold the button on the third tap for more than five seconds. You may need to 'forget' it on your device to pair them again. Please contact us if you need more help. JBL

  • Rated 5 out of 5 stars

    Love the battety life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am ablevto use these all day for my work, as they last for 10 hours

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked well for five weeks and then...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these five weeks ago. Yesterday the left earbud worked for about a minute after I connected to my PC, then faded to almost imperceptible volume. I followed the JBL recommendation to clean the earbud with water and soap, but the earbud continues to fade to low levels after about one minute of use for both my PC and phone. This is the shortest-lived pair of wireless headphones I have ever owned.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Endurance Race TWS. First, to get the best audio response, create a tight seal in your ear by gently twisting the earbuds and angling the ear tip slightly downward. Next, check the balance control on your device's settings and your EQ settings. Lastly, try pairing it to other source devices. If you need more help, please contact us. JBL

  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I’ve heard so far good bass when you download the app.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bulky and fall out of ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like these. They were bulky, had poor sound quality, and constantly got stuck in my hair or fell out of my ears. I hated them so very much I finally took them back and got a pair of Sony’s I like MUCH better.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL endurance Race didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Not a product worth buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for work, the bud was uncomfortable after 20 minutes, the bass quality had a lot of distortion. Then the right bud was having issues charging. Returned them the next day.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Endurance Race didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 5 out of 5 stars

    Its ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is t that great and the audio is decent so its just ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JUNQUE. should be underlined TWICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work as any ear buds should Not connecting Not staying in ear Just a TOTAL waste of money

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. For you to connect your JBL Endurance Race to your source device, simply remove the earbud from their charging case and it will automatically be on pairing mode. Turn on the Bluetooth on your source device and select the 'JBL Endurance Race' to connect via Bluetooth. You can also forget/unpair the earbud and initiate a reset. To reset, while the earbuds are charging, press and hold the button on the right earbud for more than 15 seconds. To achieve the best seal and a secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. You can also try different sizes of ear tips that came with the headphones to see if a better fit can prevent them from falling off. If the issue persists, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET) JBL

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were horrible. They were so big and bulky and hurt my ears trying to shove them in. One bud never recharged and both died in a few days, also kept disconnecting from my phone and i ended up returning them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your review on the JBL Endurance Race. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 2 out of 5 stars

    Left Headphone rarely worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the headphones multiple times to see if I was doing something wrong but to no avail. I returned then

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review of JBL Endurance Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these. They have bad sound quality and very little bass. Also the bluetooth connection drops continuously.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We're always looking for ways to improve. We'll make sure to pass this along to our development team. JBL

  • Rated 5 out of 5 stars

    Buy these

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves these headphones . They sit so comfy in my ear

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The Voice Assistant function is not so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend buying this. The playback, volume, ambient aware, and voice aware functions may work just fine, the voice assistant, not so much. I had to twice switch it off and back on to get it to actually activate Google Assistant.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our Endurance Race didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 2 out of 5 stars

    quality not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was like a can, dont now how to explain it but i could'nt recommend it to anyone. And it keeps falling off of my ears

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. In order to wear our JBL Endurance Race TWS effectively, make sure the buds are securely tightened to your ears. You can also use different size of ear tips, which are included in the box. JBL

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works very well but it doesn’t allow you to use Siri. Besides that great product for light use.

    I would recommend this to a friend