The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 789 reviews
Rated 5 out of 5 stars
Good speaker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it and it works so good would totally recommend
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a gift. My husband wanted to love it, however, it has never been able to hold a charge. After a full charge, the speaker only lasts for 15-20 minutes before needing to charge again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This JBL speaker was a complete waste of money. Sure, it is on the cheap end $ wise but I also don’t want to spend a ton on a speaker when speakers aren’t anything new in the device world. Keep in mind that I’ve owned some great JBL speakers.
This little thing doesn’t produce near the volume nor the equalized sound I expected from JBL, especially, and wondering, with the rave reviews here. I didn’t near get what these reviewers claim.
The bass is overkill and the battery life well less than what’s raved about. I have to plug this thing in almost daily when my last JBL needed charging maybe once a month.
I should have spent the extra $100. But I have bills to pay.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don’t know why this thing is rated high; it has absolutely ZERO bass. I wish I could return and exchange it for a different portable speaker but apparently this one had a narrow return window. I didn’t realize some items from Best Buy have different return windows; now I know. I regret this purchase.
Thanks for your feedback on our JBL Go 4. To isolate the issue, please check the Equalizer (EQ) settings. If it is off, try turning it on and adjust the bass a little bit. If not, please turn it off. We also recommend connecting your headphones to another source device to know if it is a problem with the device. If you need more help, please contact us.
Rated 1 out of 5 stars
Issues after 4 months
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really liked this speaker BUT after just 4 months it started to crackle, randomly, and made it very hard to listen. I have another one that’s been going good for years.
Best Buy delivery is useless / Service nonexistent
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy delivery is useless and their customer service is nonexistent. Stick with Amazon.
Ordered 5 of these as Christmas presents. Best Buy used OnTrac for delivery. Twice I got texts from OnTrac saying they "attempted to deliver the items but nobody was home." I was home both times and security cameras showed they never came. Basically they were just busy before Xmass and lied.
I called Best Buy (somewhere in the Philippines) and cancelled the order and got a case number. They delivered it anyway several days later and still charged me.
Thank you for your feedback! If your JBL Go 4 won't connect to Zoom, please ensure that the audio output settings in Zoom are set to JBL Go 4. If this does not resolve the issue, please contact our customer support.
Rated 1 out of 5 stars
I hate this speaker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The charge does not last at all. I hate this speaker so much.
Thanks for your feedback. Our JBL Go 4 has up to 7 hours of battery life plus 2 hours with playtime boost. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support, so we can assist you.
Pros mentioned:
Portability, Sound quality
Rated 5 out of 5 stars
Portable and great sound
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loud, portable, great sound. I bought 2 to use in stereo mode, and they sound amazing, would recommend as a gift, or as a speaker to bring on trips.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this little but mighty speaker! I gave to my son for a birthday gift and he loves it!! Good quality, good sound and cute as can be!! Just like my son :) :)