Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 13 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

77%
would recommend
to a friend

Customers are saying

Customers often highlight the good sound quality and Bluetooth connectivity of the Horizon FM Dual Alarm Clock Radio. They appreciate the clear and impressive sound coming from a small device, and find the Bluetooth feature to be a convenient addition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 4 out of 5 stars

    Good alarm clock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it dims and brightens depending brightness in the bedroom. I also like the chime options. Little complicated setting things up but once you figure it out, changes are easy. It is not a good speaker for anything but waking you up.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this radio. The sound in the morning is great and I like the antenna that it comes with. Also has a blue tooth option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the"wake up" lite feature.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to probably go start but overall a great size & great features.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Nice alarm device

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool looking good sound quality for a small device. Has bluetooth which is a cool feature

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good Alarm clock!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alarm clock that charges phone and Bluetooth connection to play any alarm sound of your choice from other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST ALARM CLOCK-RADIO

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts about this purchase as I had to buy sight unseen, which I do not like to do. I will tell you, it was exactly what I was looking for. Fits perfect on my night stand. Directions for setting this up is a little strange, just be patient, but once I figured it out, I love this product. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ... only thing missing is a smart assistant such as Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent alarm clock!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent alarm clock. Easy to set and use. Great sound from the speaker. Easy to see at night and does not take up a lot of room. First used this in a nice hotel and was glad I could find one to purchase for my home use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product will buy again great sound awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE TERRIBLE TERRIBLE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot see the time at night! At all! It’s not worth the money. You buy a clock radio to be able to see the time and you can’t on this one. Buy something else!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Horizon did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Work great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love it!! She used it as a night light and an alarm clock.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very difficult to set up and operate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult and cumbersome to set up and operate. Returned it after a week of trying to get used to it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    No volume control on alarm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume on the alarm gently rises...to 11. There is no way to set a maximum volume for the alarm. If you set the alarm volume to 5, or 2, or even 0, it starts at that volume and then increases until everyone in the house next door is awake. If you never plan to use the alarm, or if you live under a rocket launch pad, this is the alarm for you. Everything else about the Horizon is great.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

Sponsored