Appliances 4th of July Sale.Ends 7/10. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99
Clearance
The regular price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 773 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 773 reviews
  • Pros mentioned:
    Portable, Sound quality

    Rated 5 out of 5 stars

    Great sound and value for the dollar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great speaker for the value. The sound is very great and clear. It is also easy to transport

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Excellent Smart Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of both worlds - Google Assistant combined with JBL sound. Music sounds great and battery lasts for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Amazing speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it , is great sound for small speaker , works great with google assistant, amazon product !!!

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Great Speaker with google home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted google home and a Bluetooth speaker and this was my choice. Excellent sound quality and google is fun for all

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Price

    Rated 5 out of 5 stars

    Great Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding speaker. Very affordable and it is even better with the Google Assistant integrated. Best of JBL yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, JBL speakers sound full and rich we with sound. Where this speaker falls short is with what they are advertising, the Google assistant. Very difficult to set up and I would say I'm tech savvy. Good luck having someone set it up who isn't as good. I would use only as a speaker, not a smart speaker

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    my parents love it! can change language settings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents as a gift. They talk to it in spanish and love it. Sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid, could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome smart speaker with excellent sound. Outside of using your Bluetooth connection and directly finding a song to play through the speaker, it is not "smart" enough to locate and play mp3 tracks located on your device, only through music apps.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review. Your feedback will be communicated to the proper department to improve our current and future product line. JBL

  • Pros mentioned:
    Portable, Sound quality

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JBL is very good. Good for picnics at the park and at the beach. Very good loud sounds.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Completely stopped working after 1 month

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invest your money elsewhere if you’re looking for any kind of Bluetooth or smart speaker. After one month, the sound became muffled, then it completely stopped working all together. It will not charge and will not turn on. I brought it back to Best Buy and was told that they cannot accept returns on JBL, the claim has to be processed through them. (I am Elite Plus and have a 45 day return policy but apparently this didn’t apply to JBL products). After more than a week, I am STILL trying to get JBL to process a warranty claim on this now $150.00 paper weight. They keep replying with emails on how to troubleshoot the speaker rather than processing a claim. I clearly stated in my claim (which asks for details about the issue) the methods I used to troubleshoot and still I have been sent emails that feel as though they are automatically generated to postpone the warranty and possibly discourage the claim. Hey, JBL!!!!! HOW ABOUT STAND BEHIND YOUR PRODUCTS!!!!!!!! This will be the last JBL product I EVER purchase. They are a division of Harmon, which produces other brands as well...such as Harmon Kardon and Infinity. I’ll be sure to stay away from all three and I’d suggest you do the same. If you want a Bluetooth speaker with google assistant, get a Sony LF-S50G.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    Stopped working after 6 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has good specs vs a Google home (better sound and battery). It is also working fine even though the voice recognition is slightly less effective than home mini (less mics ?). Speaker was buggy almost since the first day (hard to turn on, or loosing wifi) so we had to frequently turn it off and turn it on. After 6 months it completely stopped working for no reason. After contacting the customer support of JBL for a repair they offered to ship the product to their warehouse for inspection. After 3 weeks UPS declared they lost the parcel.... It took me more than 20 emails + phone calls and more than 2 months to get a new unit. Customer service was reactive but really not effective to deal with this type of issue. Based on other comments it seems that quality problem is a known issue for this product.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Portable, Sound quality

    Rated 5 out of 5 stars

    Very good quality and sound

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and sound, amazingly for the size of this portable WiFi speaker

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Easy to set up and use. Great sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Sound quality is superb and google voice recognition is spot on.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Sound quality

    Rated 5 out of 5 stars

    Great portable speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed with the sound quality from this JBL speaker. Portable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    great overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the speaker. Gave it a 4 star instead of 5 because I feel that the sound quality could be just a little bit better. But overall I love it. It is so handy to have the google assistant built in with the ability to play Google music directly on the speaker. Great for the shower.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound, plus Google

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the first gen of Google speakers/minis/Homes had very mediocre sound. I already had a portable JBL speaker which rocks. This was an easy choice. Music sounds good, for what the speaker is.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Excellent speaker for my office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great sound. Personal assistant works great! I would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of this item is excellent. The best portable speaker out there.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great product sound and price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son and he loved it. Great sound, easy set up and syncs up very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very clear sound and it can gets very loud compared to other wireless speaker.

    I would recommend this to a friend