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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4 out of 5 stars with 23 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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74%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Link Smart Portable Wi-Fi and Bluetooth Speaker's sound quality, with many praising its amazing and loud, clear audio. Its portability is another highlight, allowing for easy movement between rooms and outdoor use. The Google Assistant integration is also frequently mentioned as a positive feature. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-23 of 23 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite portable speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this one. Someone swiped mine so I'm hoping the jblflip5 or 6 sounds as good for replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 2 out of 5 stars

    Beware: battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these. The combination of portable, bluetood, wifi, voice assistant was great. Unfortunately both had batteries died ~13 months in. They also appear to NOT be able to run plugged in once the batteries go bad. One was used as a portable frequently the other was always plugged in. I am left to assume they were engineered to make it through warranty but all bets are off after that. Working with support, they did replace one which was great (otherwise woudl be 1 star). The other they wouldn't replace but offered a 20% off coupon. In my case this means one kiddo is without a speaker.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It wont last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using aprox 20 times, now the sound is poor and looks like the speaker is damaged. Bluetooth and google work great, but the sound is awful.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Link Portable did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL