Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $67.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 3.7 out of 5 stars with 113 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 3.9 out of 5 stars

  • Connectivity

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers praise the Live FreeNC+ True Wireless Noise Cancelling In-Ear Earbuds for their exceptional sound quality, describing it as clear, clean, and loud. The earbuds are also well-received for their long battery life and affordable price. However, some users have expressed concerns about the fit of the earbuds, suggesting that they could be more comfortable, and there have been a few reports of connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 113 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice ever! Great sound and awesome base. My kid loved them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent products. I love them you will also

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best eat buds yet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Berry good sound nice and compact with long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worked for me.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. The app is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Noise Cancelling In Ear Headphones - JBL

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy and useful - recommend much to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain on sale to have wireless private sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Ear Buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these ear buds. They have nice features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for about 6 months, but now having issue with gone side.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Disappointed In ear buds!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud kept cutting out, returned them bought Bose! Much better fit and sound. A few dollars more but worth it!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    fall out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not fit my ear's well and keep falling out. I believe do to the poor fit, the base response is poor.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have with our products. If you've had this product for not more than 30 days and was purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi JBL

  • Rated 3 out of 5 stars

    JBL headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little over priced for the quality. Sound is not the best. Very little bass. Fitment is good. Feels comfortable in the ear.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Get air pod pros

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total crap. Do not waste your money. They won’t fit in your ear and you can barely hear anything.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Live Free NC did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi JBL

  • Rated 3 out of 5 stars

    Add some BASS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp and clear sound, just need more bass. All you hear is clear treble.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best noise-cancelling and the right earbud disconnects now and then

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL headphones didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Falling…

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have been better. Kept on falling out of ears

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your honest review of our JBL Live Free NC+. You could try to use the other ear tip sizes that would fit well for you. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess they're average earbuds, but the NC is non-existent - literally could not tell the difference if it was on or off. After spending an hour trying to get Alexa to work, only to call tech support and get told that "it's coming in a future firmware update," I returned them to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Live Free NC TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. JBL

  • Rated 3 out of 5 stars

    Not bad for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Noise canceling is terrible the music is loud. But not bad for rhe price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They're alright

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to change the earpieces. Selection of earpieces is not great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I thought it would sound better for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New to earbuds, but to JBL

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leery on getting earbuds, I was afraid of them falling out. They haven't. We have other JBL products, the sound of these earbuds is great. I really like them.

    I would recommend this to a friend