Customer Ratings & Reviews

I returned a Sony receiver yesterday because it did not have a ‘phono’ connection but I could play Dad’s records NO problem on his NEW BestBuy purchased Audio-Technica AT-LP120XBT-USB through RCA connections. I returned the Sony because it lacked all the connections we needed for five input devices. The Sony was $399 this JBL is $799 and the records sound like GARBAGE through it. Complete Disapointment!

Great receiver. I use it for my xbox, spotify, and turn table

Excellent Receiver that I paired with two Kef Q150s speakers.

Sound is very clear and neutral. When I would start it up my right speaker would make a pop sound, JBL TECH support was useless and did not helpful at all. I returned it and got a Denon receiver. No pop . JBL get your support working.

It is great and easy to use and set up. Fits nice with other components

Great equipment but a little hard to set up.......

The staff was very nice and helpful. I was very impressed with their willingness and commitment to help me get my product.

It was eaay to set up and the Bluetooth was simple.

Awesome my home theater system is complete with this purchase

I have bought Sony twice and both of them experienced failure. So far, I am extremely satisfied with the JBL and it’s performance.

Works great ...but I sure could use a set up and operation guide.

Product did perform as i was told it would I think it was more the salesperson than the item salesperson stated he had been doing this for 25 years turns out everthing he told me about product and hook up was all wrong If best buy is going to have someone on the floor they need to know what they are talking about

Great product/prrfecccccccccccccccccccccccccccttttttttttttttttt

Very good receiver. Pleased with my purchase. Would buy again.

Bought in open box condition for around $200 less and belive it is a fair price. Well looking, but do not have a lot of futures.

The sound setup process is a joke. To truly get the best sound out of this receiver you need a professional to do all the measurements properly. With my iphone mic I was able to get a respectable sound profile out of it. I like the look and digital amp power of the receiver, but the menu ui, sound setup, and bugs were a big nope from me. The $799 price was too high in my opinion and thats why I returned it.

I have no clue how there are so many positive reviews, it quite honestly seems fishy. My immediate reaction to this AVR was how poor it sounde. No charecter, no depth, sounds like a Vizio soundbar. Then you get into the slightly more minute things, like the inability to game (atleast with a Series X) as the screen cuts out every 30 seconds as it toggles on and off game mode repeatedly. Then you realize there is no input button the on remote, that the UI is awful, and only a few hours into ownership you realize that you have very likely purchased the worst 7.2 chanel reciever currently on the market. I bought it because it looks like the next generation of AVRs, yet it performs like it is 20+ years behind.

this receiver controls all the sound making it very easy to enjoy good music and movies, news, etc. a must if you have multiple sound sources.

It’s a great component, added life to my living room would do it again and recommend it to friends

Love it PERIOD Just got it. I might come back n change my mind