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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 360 reviews

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88%
would recommend
to a friend

Customers are saying

Customers praise the Reflect Earbud Headphones for their sound quality, comfortable fit, and deep bass. Many appreciate the available cord length options. However, some users experienced issues with the volume control functionality and found the earbuds to be somewhat heavy. The comfort level was also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 360 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound quality and fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these earbud headphones for about 4 months now. They are excellent to run in and to use normally as well. I use the small-sized eartips, and they fit great. Sometimes they'd fall out a bit when I use a hat (my ears are weirdly shaped anyway, so I didn't see this as an issue), but other than that, they function well! The sound is great too, clear and free of distortions. I'd definitely buy this product again!

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Sound quality

    Rated 4 out of 5 stars

    Purchased for durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ear canals and need earbuds that are adjustable and the fact the JBL earbuds locked into place was even more appealing. For me, it took me a few times to figure out how the earbuds actually locked. I guess I was making the process too difficult. By accident, I heard one of the earbuds actually lock in place. From then on it has been so easy to use them and they stay in while I am walking, working in the yard, etc--regardless of level of activity and sweating. There is a left and right earbud. The left has a small plastic node under the earbud. Once you know it is there you can quickly feel for it to make sure they are inserted properly. There is a large earbud component which sticks out a bit from the ears but my hair covers them up fairly well. Not sure if I would be as happy if my hair was shorter. Soon after I purchased them the earbud component fell off. I thought I put it back properly but it came off and I didn't discover it until a few hours later. Without the earbud piece there is a post that is very uncomfortable to use even for a short period. I was able to find the missing piece. I've not had additional problems keeping it attached so I suppose I didn't put it on properly the first time. The cord appears to be durable. I decided to spend the extra money as I had gone through three inexpensive pairs in less than a year. The JBL's have a one year warranty. The cord also has includes a reflector strip. I am satisfied with the sound quality. For me there was a bit of a learning curve to use them but all in all, I am quite pleased with them. The earbuds come with a cord extension that I feel is necessary otherwise for me the cord would be too short. I don't feel there is too much cord with the extension, seems to be fine. Because the cord is a bit thicker than others I've had, I find it less likely to get tangled and pulled.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. They fit and stay in place while working out. They are not noise cancelling ear buds, but do a great job isolating background noise. The magnets on the back of the ear buds actually do keep them from being tangled when you stash them away.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Cord length, Sound quality

    Rated 5 out of 5 stars

    good buds for reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and most importantly fits snug in my ear when walking and jogging. Like the no tangle cord. Be careful to purchase the correct model for your phone, IPhone or Android.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the headphones have the soft clip that contours your inner ear to stay put, it feels a little larger than regular in-ear headphones; however, it's still comfortable. I use it for yard work and does stay in. The sound quality is pretty good. I compared it to the Apple earbuds and the bass on the JBL is slightly less, though you hear the voice slightly more. I enjoy bass heavy music and JBL still has enough to keep me happy. Even though these headphones are noise-canceling, people can hear the music clearly if the volume is high and they're next to me. It may cause annoyance to the person next to you, say on an airplane. The magnetic ends of the buds are a great and creative feature. You can simply remove the earbuds from your ear, let them dangle, and they snap together so they are easily organized and you're not chasing them around. Overall, I like these headphones and happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these primarily for when I'm running, they work great a little too long so I have to rig up the back so that it doesn't catch on my neck. but the sound quality is great and they stay in my ears. I returned a few other brands because they were too bulky as I have small ears but these fit great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Great Fitting never fell out, mic broke twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphone for the price. Great sound, good fit. I had never tried the inner ear fitting style head phones before and have tried just about every kind of normal fitting ear buds. All the normal ones fall out of my ears except for the ones that are 100% noise canceling. While running/biking I don't want 100% noise canceling. So I tried these JBL ones out. Pros: Good Sound Great fit - never fell out with about 100 miles logged on them. Cons: Cord too long and comes with an extender? Clip for mic is bad angle. Mic broke twice from sweat! I have returned these headphones twice, once replaced and tried again. Second time exact same thing happen. The mic shorts out from Sweat and then the volume drops to the lowest. This has happen to me before with cheaper headphones. The rubber casing prevents some of the sweat from dripping in but once it is in it gets stuck in the bottom and thus causing the volume to drop continuously. I fixed this problem by running with out the rubber protective piece in place over the mic, but the damage was already done.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cord length, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for Working out and at Home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. I mainly use them for working out (their intended purpose) and as my gaming headset with my Ps4 (not intended purpose). Pros: The sound is great, for the price. Obviously if you spend $200+ for headphones they will sound better, but these are VERY good. Comes with three sets of earbuds to help sizing them into your ear. This is great to have because between working out and gaming, these are in my ears A LOT. The back of each earpiece has a small magnet that will cause them to very easily clip together. Very nice feature when working out. I also love the cord design. Rather than the normal round cord that gets tangled way too easily, this is a flat cord that I have yet to have a problem with. Cons: Only Con to me is the headphones do stick out a little far. Really a small gripe.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Work well for joggers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been looking for a good set of ear buds to use while jogging. Most of them tend to fall out shortly after I start running. These fit fairly snugly, and once I started the right side felt like it started to loosen it's grip, however they stayed in my ears for the entire run. Pretty decent sounding as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Fit

    Rated 4 out of 5 stars

    satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I have been satisfied. The ear pieces fit well and come in 3 sizes. Never have issues with them falling out like past headphones. The clip on the cord makes it easy to keep the cord in place. Have had some issues with the in-line remote and microphone working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Fit, Sound quality

    Rated 5 out of 5 stars

    Great gadget for every generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits comfortably in my ears, the buds stay in place. Good sound quality. Also love the extension to the cord.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Sound quality

    Rated 4 out of 5 stars

    solid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my Power Beats that went out after 2 years. Bought these at almost half the price of new power beats and they are right on par. Only concern is the cord length. Its too short w/o the extension and a little too long with it. Buy that's for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Cord length, Sound quality

    Rated 5 out of 5 stars

    Simply Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable for in-ear ear buds and sound great. They deliver nice bass and a good balance to the sound of music unlike tone deaf beats by dre. With the ability to shorten the length of the cord (I found this to be awesome) running is very easy and clean, no cords flying around when using an armstrap with your phone line I do. Sound awesome, great brand, best workout ear-buds I have ever had. I also like that they are magnetic and stick to each other, this helps keep them untangled even though they have tangle free wires.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Finally...earbuds that stay in my ears!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been through many sets of earbud the JBLs are by far the best. I was a bit skeptical of the extra appendage on the earbud and how it would feel. I am happy to report that it is barely noticeable and it's actually the feature that I appreciate most since it helps keep the earbuds in place. Great sound, fit and price!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love listening to music and have owned/tried a lot of earbuds. These things sound amazing for the price. The bass hits hard and the treble is crystal clear. I would recommend these over several $150 pairs I've tried. Definitely a must have for any music lover!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Fit well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confortable and good sound. Has a sturdy feel to them. The volume control could be better if it was lower (in the center) and buttons had a different feel to operate it without looking.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones with a lot of punch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones pack a lot of punch (sound). You can definitely hear the bass and other frequencies. I hear more bass out of my sound tracks but the bass of the JBLs is still good. These are great for working out, making phone calls, running and sports that require a lot of movement. They will NOT fall out of your ears unless you yank them real hard since they have a locking position. I normally hear these at 60% volume since they can get very loud. It comes with various ear tips. Although the ear tips make my ears a little itchy. I believe it's because of the silicone material but it's no big deal. A little down fall that I did not like is that the wire is a TWO piece wire. You decide if that's a con or not. To me, I don't like it but it's no big deal at all. For the price, they are totally worth it and built solid. I ride my motorcycle with these : )

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! The sound is great with a nice bass. They feel very comfortable in my ears and stay snug in place while I workout. The cord is short but has an extender to make it longer if you need it longer. Overall for the price I think the feel and sound great, the only thing I would change is to the wireless models for when I'm doing more intense workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great for running!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds! They stay in my ears while running and have a great sound. My 9 year old son tired them while running a 5k and he loved them. They stayed in his ears the whole time. I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good build and sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it. Great durability. Good sound quality. The only downside is that it sometimes comes off my ear because the cord is kinda stiff. I kept this one because, but bought another cordless headphones for running.

    I would recommend this to a friend
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