Customer Ratings & Reviews

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Overall Customer Rating

86%of customers recommend this product.

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Customer Ratings & Reviews

1-20 of 1667 Reviews

    • Brand Response

      JBL Support 

      September 5, 2016

      It is possible that the Bluetooth source is not sending out any loud sound with its current settings. Please check your audio settings in your music app. Make sure everything is set OFF in the EQ/Tone settings, and set the volume on the Bluetooth source a bit on the louder side while setting the volume on the REFLECT MINI BT lower, to compensate.
      If this doesn't help, please submit a case at www.jbl.com/contactus and the Customer Service team will be more than happy to further assist you. JBL

    • Brand Response

      JBL Support 

      March 10, 2016

      We are sorry to hear that you are not satisfied with our product. Your feedback is highly appreciated and will help us to improve our ability to serve you and other JBL customers. JBL

    • Brand Response

      JBL Support 

      March 8, 2016

      We are sorry to hear that you were not satisfied with our product. Your feedback is highly appreciated and will help us to improve our ability to serve you and other JBL customers, thank you. JBL

    • Brand Response

      JBL Support 

      February 9, 2016

      We are sorry to hear about the issues you are having with our product. Your headphones come with a one year warranty. Please contact the JBL Customer Support for information regarding your warranty options, thank you! JBL

    • Brand Response

      JBL Support 

      July 13, 2016

      We are sorry to hear that you were not satisfied with our product. Your feedback is highly appreciated and will help us to improve our ability to serve you and other JBL customers. JBL

    • Brand Response

      JBL Support 

      February 17, 2016

      We are sorry to hear about the issues you experienced with our product.
      Your feedback is highly appreciated and will help us to improve our ability to serve you and other JBL customers. JBL