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Customer reviews

Rating 4.2 out of 5 stars with 2004 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 670 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Really good quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones offer excellent battery life (rated at 8 hours) excellent durability, and really good overall sound. The only knock that dropped these from 5 to 4 stars for me is the length of the cable. When you're not wearing the headphones they have a tendency to slip off your neck. Other than that, they're every bit as good as the Jaybird X2's I returned for them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great but need more bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kool mini earbud iv gotten on sale on deal of the day. sound is good but I wish they had more bass to it but after all good for what I paid for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Comfort with minor flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been going to gym with these since Xmas. Thumbs up for: - Perfect fit to my ears. They don't move during workouts - Sound quality and noise isolation good enough - Lightweight - Battery life Minuses: - The cable connecting earpieces is too "sticky" material. Once your neck sweats a bit, the cable starts to stick to skin. - BT range seems really short. I use Spotify through mobile phone as music source and need to keep phone no further than in my pocket to get clear, non-disturbed playback.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great headphones! Good priced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So after 1 week of having these and using them for a few hours, I am happy I bought them. I spend several hours a week on conference calls and will use them for workouts. PROS: Lightweight and built sturdy, they have been in and out of my laptop bag a few times and held up, often times the ear buds fall off on previous headphones. These sound better than the apple headphones Fit perfect in my ear Sound quality is good and has noise cancellation, I have used them for about 6 hours of conference calls with no issues with background noise. Pretty good sound quality, these are not Bose etc, but sound clear loud. These also block out background noise because of the rubber ear piece. Battery life is pretty good.. I have used them about for about 7 hours.. the bluetooth display on my iphone shows about half. Cons: Not to many.. a bag or small box would be nice to have since these are small and lightweight.. they can be easily lost. I am using a re purposed tie bag. Bass is medium but still good. Get the bose if you want that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a fabrication shop, so I need a good combination of sound, and noise cancellation as well. Theses ear buds do both. So far I do get a good eight hours out of a charge. They also pair easily with my old iPhone 4s. Which I use with our business wifi. The buds fit well in the ears .too. The only thing I don't care for is they don't always go loud enough for me, but other than that I like them a lot. These are the first pair of wireless ear buds I have ever used. I would totally recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Wireless

    Rated 4 out of 5 stars

    Great for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased these headphones because I was tired of being wired to my phone while working out in the gym. The sound quality isn't comparable to Bose, but they work great. I am able to work all day on a single charge and are very comfortable to wear. The price was outstanding and worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Get headset - great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing a wireless headset and so many to choose from I didn't want to send an arm & a leg. The sales clerk recommended these on sale and they are great. Stay in my ear (which isn't man size) even as I work out. Convent button, great sound and last long before having to charge again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 4 out of 5 stars

    Great Compact Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great sound and are extremely comfortable. The variety of different sized adapters help to get a perfect fit. Battery life is good, considering the very compact size.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of wireless headphones for the price. Range from source is descent, and batter life is excellent, and background noise is not a problem. Comfortable, almost forget they're on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great all around headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good pair of wireless headphones. My main reason for the headphones was to be able to use them in the car to take/make calls and be able to use the voice to text feature on my phone with the headphones. I like to use headphones instead of an actual Bluetooth earpiece/headset. I feel with Bluetooth earpiece/headset I can’t hear the other person on the line as clearly but with headphones you get a tighter fit in the ear. I feel I can hear the caller a lot better. It could also be my old Bluetooth earpiece; it’s very old and it I'm sure it was time for me to update it. I'm sure the newer models now are much better! The JBL – Reflect Mini BT was one of 3 headphones I tested out and tried. After reading the reviews and knowing the reputation of JBL I figured I would give them a try. I’m glad I did. First off the sound quality was nice. Though I have to disclose I am not an individual who constantly has headphones in. I normally use a wireless speaker when doing house chores or whatnot. So I can’t really give a great review on the sound too much. But the bass had decent sound and the highs sounded just as good. Especially since I was able to hear the actual words of the songs. Always a plus! The mic was sensitive enough it picked up my side of the conversation I was having. The caller didn’t ask once for me to repeat myself. I take that as a win! The caller also mentioned no noticeable background noise. Another plus! Knowing these headphones are more of the listening kind and just happens to be able to take calls as well is another bonus! I tend to leave the headphones on and on the passenger seat when I'm not on a call. I don’t leave them in my ear while driving. Nor did I leave my previous earpiece in either. Just feels odd to be listening from one side when driving and not talking. LOL Almost like my equilibrium is off. The only time I do leave one side in is if I know I would be receiving a call soon or right back. So when I pick up a call, it would be a lot easier to be able to pick it up from the passenger seat and insert into the right ear and answer the call with my right hand. I only tend to put one side in first when I answer. So if the controls were on the right side would just flow a little better. However this was not a deal breaker. During testing, they were easy enough to get in the ear quickly and answer when I needed to pick up a phone call while driving. Even with the controls on the left side. Overall they’re a nice set of headphones to use for listening and phone control. The ear buds fits well, are comfortable and stays put. I would defiantly recommend this pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 4 out of 5 stars

    Easy and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased me these very ear buds a few months ago. They are very easy to use and have a pretty decent range. I use them for running and as much as I bounce and sweat, they remain secure in my ears without making them sore. I have never had ear ware that has been comfortable for long periods of time. The sound quality is great. Best Buy also price matched what I found on Amazon. Hoping they last as I cannot rate the longevity of the product yet, but thus far, I have been very happy. Cannot wait for my wife to have her own set.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great reasonable priced headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would reccomed these headphones as they are reasonably priced and made by a reliable manufacture. Easy to set up as well simple to use. Was worried how they would fit but no longer worry as they are comfortable and stay in place without any discomfort. Easy to charge and rarely have to due to holding a solid charge. If I had to be picky I'd ask them to be a tad louder but still great volume for them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is pretty good, bass is pretty non existent (also high lighted in other reviews). My only issue is the connectivity is patchy at times while working out, which can be irritating. Battery is good and holds for about a week before needing a charge. Very comfortable fit and much better than having wires all over the place would recommend for the quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchased bluetooth headphones before because I thought they would be big and heavy and I didn't want them to distract me while working working out. These are lightweight, very comfortable, they stay in place, and the sound quality is very good. I don't hear anything over the music while I'm working out so I can focus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great while it lasted!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these 26Jun16. Enjoyed the use almost daily, at least 4 days out of the week. The sound quality is great to me, as well as the volume. Well, it went belly up today 5Sep16. I enjoyed listening to music during my 3 mile walk (Avg 42mins :-) 4.1 mphs according to the walking app on my Samsung S7) and cutting grass (the entire yard would take 3.5 - 4hrs). The charge was long lasting in my opinion, no problems!! Well today, the unit would only play out of the left ear. Thus, returning to BestBuy, my warranty time was up with them. But JBL has a 1yr warranty. Contacting JBL was a breeze and the customer rep stayed on the phone the entire time it took to resolve the situation (photo copy of receipt, unit cut into pieces on a hand written piece of paper to prove it). Mind you my internet service is 3Mb/s and the download and upload from phone to laptop by email was oooohhhh so painful!!!! KUDOS to JBL Customer Support. According to the Customer Support Rep, I should receive it by the end of the week. Fingers crossed!! :-D

    I would recommend this to a friend
  • Cons mentioned:
    Bass, Volume

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reading through the reviews I was hesitant to purchase. After using did a few weeks, I'm glad I did. For the money, these are pretty good earbuds. Yes, the base isn't awesome but it's really not bad. My biggest complaint is the max volume. I'm sure my ears will thank me in the years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work well. The sound is clear with some bass. I wish it had more, but for less than a hundred dollars the sound is great. I had a plantronics set and it had terrible sound at a $150 price point. If you don't want to pay $300, but still get good sound, these JBL's are for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds themselves offer a very nice and comfortable fit, minimize outside noise thus minimizing volume level, nice for us old people. Range is a bit iffy depending on interference. The battery longevity is nice with fairly quick recharge. Excess cable is an issue that needs addressing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound quality, confortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is decent and it's very comfortable to wear. I gave it 4 stars because the microphone picks up every little sound around it. When I am out and about wearing these and my phone rings the person I am talking to can hear EVERYTHING around me. If a car drives past me they can hear it and have to pull their phone away from their ear because it's too loud for them. Overall the jbl reflect mini is very light and comfortable, it has decent sound quality, very easy to connect to my phone, the earbuds don't fall out of my ears they with different sizes to choose from, and they cancel out environmental sounds so I can't hear anything but my music when I am wearing them. I do like this product it's only drawback is the microphone picks up everything when using it to make and receive quick phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Awesome Buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are so convenient and possibly the most comfortable set I've ever had. They fit perfect and do not fall out of my ears even when intense running or cardio. Great sound quality and usability. Only issue is my phone says the battery of the headphones is at 30% and they die. Not sure if it's an issue with the battery or the phone but I seem to get the whole 8 hours of battery life so I'm assuming it's an issue with viewing the battery life on my iphone.

    I would recommend this to a friend