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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 3.7 out of 5 stars with 677 reviews

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72%
would recommend
to a friend

Customers are saying

Customers are pleased with the Reflect Wireless Earbud Headphones' sound quality, fit, comfort, and Bluetooth connectivity. Many also appreciate the lightweight design and find them to be a good value for the price. However, some users report that the battery life could be improved, and a few have experienced issues with the range and volume control. Overall, the positive feedback on sound and comfort outweighs the concerns about these other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 677 reviews
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Battery life, Range

    Rated 3 out of 5 stars

    Great sound, battery, bad buds/Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting closer, but I still haven't found the perfect do it all Bluetooth stereo headset. These seem to be sweat proof for the gym (LG's were not - 2 pairs in a row had one bud go dead on me after a workout). The sound is very good, at least as good as anything else I've tried without a wire. The battery life is great. It makes it through the day even with a couple hours of music or videos. The downside is that battery life is extended because it shuts itself off after a relatively short period of non-use. So I am never sure if i will have Bluetooth when the phone rings. Battery was the problem with the Plantronics (BBTGO2), which sometimes wouldn't make it through a long workout. But the two big problems are the buds and the range. The fit and comfort of the buds is great - but they fall off like crazy. I've had these for about a month and I am on the last pair of buds included in the pack (which of course are not the optimal size). The range is horrible. Connection starts to crack if I have the phone in pocket - forget about the 40+ feet I got with the Plantronics or LG. The mic quality is fair. These are far from perfect, but compared to what ive tried, the battery life and sound quality make these my choice for now.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    What I wanted but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these to be easy to set up and connect to my Samsung phone and Ipod. The sound is good but I think the distance they said 40' is off. I think it's less than that but it doesn't take away from the fact that the sound is good and the fit great. I haven't had an issue with them coming out. Another reviewer was right though..it takes a few tries before you catch on to how the ear buds properly go in your ear. I would have given this a 5 star rating but the cable that is connecting the earbuds that goes behind your head is super long. Seriously whose head is that big or that wide?? Hmmm In any case hence the 4 stars instead of 5. Oh and the charge lasts a while too. I'm not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort, Fit

    Rated 4 out of 5 stars

    Comfortable to wear great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and blue tooth function. They fit very well and are very comfortable to wear. The instructions and set up is poorly written and lacks adequate info

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great workout ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL's are great. I have had problems with other ear buds falling out when sweating. These stay in no matter what you're doing at the gym. The sound is good, descent bass. But don't expect an ear pounding rock concert or sound canceling. The controls and mic work well. Battery life is short. Charge them every night or you'll be silent halfway through your next workout. Good for the money, I'm happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume control

    Rated 3 out of 5 stars

    High expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the JBL Bluetooth headset to replace a more expensive pair (jawbone) that was a problem from day one. I thought I was out the money for the first pair until Best Buy suggested I bring them in and pick a completely different brand. I went with the JBL's and was immediately happy with the sound quality as well as the fit. Shortly after, I thought I was again going to be out the original investment when the left side started cutting out. I contacted Harmon and was told that I was to be receiving a new pair in the mail. Relieved because I felt Harmon customer service was quick to respond whenever I sent a message. Their quick response or their response at all vanished as soon as I sent my pair back. 29 days later, I got my replacement in the mail. I excitedly charged the headset for use the next day. That was less than a week ago. I love being able to get the advertised battery life and the absence of the tether to a device. But, I no longer can get them to fit properly and the volume just isn't the same. I'm not sure how much the loose fit affects the volume or quality but it is noticeable. Unfortunately I'm now in the market for something better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Fit, Sound quality

    Rated 4 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to workout with so the wires wouldn't get tangled up in my hands and arms. The sound is great, good bass, clear highs. Easy to charge. Fits well and comes with different size earbuds. Only con is it's a little hard to tell if they're turned on or off.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great for excercise; not for daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a pair of small earbuds that is wireless and noise-isolation. Pros: *Great color - i have the green one. I got a lot of compliments. *Lightweight *good connection with bluetooth.. Cons: *still hear outside noise if you dont turn up the vol. *battery doesnt last long enough. *the logistics for receiving calls is confusing while listening to music. * earbuds are still large

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound, limited iOS functionality; Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sound than Platronic BT STERIO earbuds. AND better in ear fit!! Superior sound Too! Only Critique, for productivity, Platronic IOS INTEGRATION (access to Siri, voice command) was superior / excellent. Maybe, this integration WILL COME. Hopefully as a BT software upgrade. Pleas let me know if this happens. Recommend BUY for Ear Fit and Sound Quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Great sound. Deep bass. Comfortable fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones when fitted properly have great sound and deep bass. The 3 step ear piece gives a wide range of fitment. I have run several times with them so far and no trouble yet. Range could be a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Fit, Sound quality

    Rated 4 out of 5 stars

    Good Bluetooth headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good if you get too far away from your phone like 10 feet it gets a lot of feedback and interference and the music cuts in and out of you plan on having your phone right by your side it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    A Solid Performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When looking for blutooth headphones I've got 3 criteria: sound, convenience, and comfort. These headphones hit on all the marks. Sound is pretty good for price range with a good bass response but clarity on the high end. They are easy to pair with the iPhone and can be kept in my pocket when not in use. I was concerned with there being no over the ear holder to keep it in place but was happily satisfied with the unique inside ear design that really holds it snug. My ears to not hold the Apple earbuds snugly so this was an initial concern. But the JBL design holds in nicely. The controls are simple enough - not a lot of bells and whistles, but easily accessible volume controls are pretty much all I use.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Fit, Sound quality

    Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far, the best ear buds I have ever owned. I've always had trouble with buds staying in my ears, especially since I'm a runner. The extra feature of the buds assure a great fit so they stay in place, and the JBL sound quality is supreme. I also LOVE the fact that it's blue tooth, so...no cord to get in my way! The reflective stripe is a great feature as well. I recommended these buds to another runner in the store just this afternoon. LOVE EM!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Quality Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit these wireless headphones were a bit pricey. They are light weight and pretty handy to use. The on/off button was difficult for me to adjust to. I wasn't always sure whether I was turning the headphones off or on, or whether they had just run out of battery. Another additional component to take into consideration is having to charge the headphones constantly after long usage. This also means having to have the power cord on hand for trips and at night. Handy to have no cords during usage for sure but a pain to have to plug in one more device.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound, decent fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were trying to decide which bluetooth headset to purchase for more convenient exercising and ended up purchasing these. I was blown away by the crisp sound (although I've never spent this much on a pair of headphones). The ear pieces fit well, but I wish the wire connecting the two was a little less stiff so that it'd sit flat instead of supporting itself mid-air. It isn't that bad, it's just the only complaint I have about it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally ruined my favorite headphones when I left it in my pocket and threw it in the washer for the 2nd time.. I was worried I'd do the same with these jbl headphones but I never need to put it in my pocket i just leave them around my neck. They have great sound and very loud. The only things I don't like is its hard for me to figure out where the pause button is, I always seem to only find the volume buttons. Also the battery lasts maybe 3 or 4 hours. Other than that I love these headphones! Jbl is an awesome brand!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good quality, comfortable, great for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a good quality sound (not amazing, but good). They are comfortable and stable in your ear, so they are great for work outs. Overall these are a solid choice for the price. I also tried the Beats BT in-hear headphone. Beats sound quality was slightly better, but the buds don't stay as deep in your ear, so the sound quality isn't as effective as it could be. Plus Beats are quite a bit more expensive. If you're looking for good quality, in-ear, BT headphones, I would recommend JBL.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Fit, Sound quality

    Rated 4 out of 5 stars

    Very good - but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the JBL brand remembering the quality audio associated with the JBL name and, indeed, the sound quality is superior to many of the others I've auditioned. Whether In a sit-back, relax and listen posture or in my daily extended power-walking regimen , the ease of ear-fit and comfort are surpassed only by the sound quality. Admittedly, I don't listen to music; I'm a podcast fan, however the spoken word fidelity, I feel is always equal to the broadcast quality. I found pairing with my various devices to be simple and straightforward. On the downside: When I use the JBL's for telephone conversations, very often the person on the other side comments about echoes and I end up switching to the phone's speaker for the best conversational quality. I also feel these ear phones should be used probably solely for listening while in the exercise routines or just sitting back and listening to your favorite programming. Otherwise - for everyday Bluetooth telephone communication, I find the JBL's cumbersome to carry, put in your ears, turn on the Bluetooth and complete the process. I think you're best to use a singular, in-ear Bluetooth for telephone conversational ease.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Wireless active headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have found that the active headsets are difficult to retain due to durability. i ventured out into the wireless world and found these to be easy to use. pairing is easy however my biggest concern is not sound quality as most are superior to anything cheap you may own or find in a workout room. these do fit comfortably however i do find there are times that i struggle to them snug. not having to deal with a cord is excellent and will only improve over time!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my wife, they sound great and fit great but they were cutting in and out quite a bit when linked to her phone. She has an iphone 4, which is pretty old. So were not sure if the bluetooth on the headset is malfunctioning or if its the bluetooth on her outdated phone. Were gonna swap it out for a new one to see if the problem continues. Besides the connectivity question mark we both love them so we hope its just a bad pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great battery life is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great pair of headphones and they hold a decent charge but only look to get around 5-6 hrs out of them. The his\lows are great on this item! I really love the hook that latches on the inside of the ear I cant stand the ones that go over the ear. If your looking for a great pair of headphones that wont break the bank and sound great pick these!

    I would recommend this to a friend
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