Customer Ratings & Reviews

These are where it's at. Super easy to set up, connect, and navigate the app. I don't have any issues with them (so far, fingers crossed) but haven't had them long enough to tell. However, I will say they are far better than previous headphones I've had and that's what counts with me. The battery life is fairly good, I can charge them pretty quickly on my breaks l; however the only issue I've seen this far is that the right earbud charges at a slower rate? Hopefully this isn't common with the series.

They have some very good sound quality connect with Phone fairly quickly. The battery depends on how much you really use your headphones, a fully charged case and headphones last me two or three days

My AirPods Pro stopped working so decided on the JBL tour pro 3 due to a few features. I travel a ton and the ability to connect the case on planes and use the airbuds are great to me. Finding the right fit with the available tip choices made a very secure fit for me. I really like that they did a hearing test and changed the sound profile just for me. The case is a drop larger than the AirPods but the case does so much more. Also love as these work great on my laptop for meetings. I’m so very happy with this purchase. Feels like a solid upgrade from my AirPods Pro.

Excellent the product, it of better, the sound is beautiful

Like many people, I thought having a touchscreen on a charging case was a gimmick and that JBL was charging extra for that while not focusing on audio or ANC quality. I finally decided to try the Tour Pro series and picked up the Tour Pro 3. I could not have been more wrong about what JBL has done here. I think many people looking for a premium experience are turned away from JBL because they offer value and premium products. Surely, a company that has a pair of $40 earbuds can't possibly compete with the likes of Sony, Apple, or Bose. That couldn't be further from the truth. Enter the Tour Pro 3, a premium pair of true wireless earbuds. I'm going to get this out of the way up front: the ANC in these is competitive with the Sony WF-1000XM5 and the AirPods Pro 2. I think the Bose QC Ultra earbuds have an edge over the competition, but they aren't leagues ahead like Bose used to be. The clacking of my office keyboard is quieted, I can't hear people trying to get my attention standing in my office, HVAC systems (indoors and outdoors) are cancelled. I was even walking outside, and a jet plane flew within a 100ft over my head. I couldn't hear it. Like most ANC earbuds/headphones, higher pitched noises come through. But they're still muffled. Passive noise isolation is fine, this is where Sony pulls ahead with their hybrid foam/rubber ear tips. But Sony's actual ANC performance is lower because they heavily rely on making a seal. Comfort is top notch. Fit is going to be different for anyone. What fits one person may not fit the other. The AirPods 2/3/4 and AirPods Pro 1/2 do not stay in my ears, at all. They pop out after just a few seconds. But these, I have a secure fit with them. I have zero comfort or fit issues. I get a good seal from the rubber ear tips, the earbuds rest comfortably in my outer ear, they don't bounce around while I exercise, and they don't require readjustment. They fit my ears and that's rare for me, especially with stem-styled earbuds. Audio quality is solid. They're a little muddy, for my taste, out of the box. But JBL includes an excellent app that lets you EQ the earbuds and adjust other settings. It took a moment, but I tuned the EQ to just how I want. I prefer the audio signature out of these over what Bose offers with their QC Ultra earbuds, even after EQ'ing those. Bass is clearer, highs aren't piercing, and mids are there without being too harsh. Sound stage and instrument separation/placement is solid for earbuds. I've heard worse, with sound coming only from the center of my head. Earbuds can only do so much and I think JBL nailed it with these. They do have a faux Atmos upscaling feature. It's much better than Bose, but I still leave it turned off. Battery life is rated for 8 hours with ANC on, that's better than Apple and Bose. My experience averages out to that. I will get 7.5 hours some times, others I will get 8.5. It depends on my listening environment, volumes, and what I'm doing with the earbuds. The case recharges via USB-C and Qi, it's nice having that built in with earbuds that are $150+ (unlike Bose and their $250+ earbuds). The nice thing about the case is that you can adjust almost every setting, you just can't make your own EQ. You can cycle through preset EQ's, change ANC modes, turn spatial audio on or off (including head tracking), find the earbuds if they aren't in the case (and the playback noise is loud enough to hear), see notifications from your phone, control media playback, see the audio codec being used, control the device your earbuds are paired to (they support multi-point, change volume, switch between different audio modes for rubber or foam ear tips, see the battery level of the earbuds and case in real time, and more. It was handy when first pairing to my iPad. I had already paired these to my iPhone, but I wanted to pair them to my iPad. I didn't have to go through the app, press and hold a button, or put the earbuds in and hold each one. Nope. I just went to the Bluetooth settings on the case and enabled pairing mode. I then saw that my iPhone and iPad were connected. It really is a nice feature and the Tour Pro 3's charging case is no bigger than cases from Beats, Bose, and many other brands. Sure, it's not as small as the AirPods 4 or AirPods Pro 2, but those earbuds are also much smaller than most of the comeptition. I can live with the added size due to the large touch screen. Overall, JBL has a hit on their hand (not a dud like previously mentioned). These have competitive levels of ANC, audio quality is solid and you have access to a 10-band EQ through the JBL app, you get long battery life, call quality is surprisingly solid (these are Teams certified), and the case has more features than most apps. I highly recommend these, even at their full MSRP.

Best overall earphones you can buy at the moment! Futuristic and advanced, yet pocketable case? Check. Great battery life at up to 7hrs per charge? Check. Good EQ options to tailor the sound to your preference? Check. Excellent call quality? Check. Effective ANC that is up there with the best? Check. Clear and natural sounding transparency mode? Check. These are feature packed to the brim. Also they are the only earphones along with JBL’s other products to have fully featured charging case with touch screen controls and audio retransmission. The sound is very balanced with rich bass, clean and smooth midrange and an airy, sparkly treble response. Comfort is subjective and for me they’re very comfortable to wear and fit pretty snug during workouts. Honestly, there’s really nothing you can fault these with. They are truly a well rounded and well designed product. Highly recommended!

Here is the earbud journey: Bought an S25 Ultra phone. Then I bought the Galaxy Buds3 Pro. At first, I thought everything was great. The Buds3 are comfortable, they sounded fine, the ANC was ok and the app was easy to use. I could never get the right ear to fit well though. The large ear tips were not big enough. Thing I liked the most was controlling the volume by just saying volume up or volume down. The touch controls took a while to get used to, especially the pinch settings. Then I just got curious about the JBL Tour Pro 3. So, I bought them. I prefer the JBL’s to the Galaxy Buds. Everything is better. The JBL’s come with extra-large ear tips that make the seal. The app works well and the case is cool. The case is large though, but I do not care about that. The ANC was way better than the Galaxy Buds. The touch controls are not as customizable as I would like. Then I got curious and bought the Technics EAH-AZ100. First, trying to pair the earbuds to the phone/app was a pain. It took me about 30mins of trying over and over. The fit is great. Like the JBL’s the Technics also come with extra-large ear tips. So, the buds are comfortable and do not feel like they are going to fall out. The app is not as user friendly, IMO, as the JBL app. The touch controls take a bit getting used to. I have not tried changing the controls around yet. When it comes to sound. I am not a super audiophile and cannot tell you about the technical aspects of the sound. I set the phone to the same sound level and set both the JBL Tour Pro 3 and Technics AZ100 to a flat EQ. Used Tidal and played Alan Walker “Faded.” The Technics are way louder and more detailed. Listening with the JBL’s, the same song at the same phone volume sounded lower and muted. So, I will use the JBL’s for hikes and stuff and the Technics when I am at home and really want to listen to music.

I have been a big fan of Bose for a while for the QC series of buds. Having tried Sony and 2 generations of Galaxy Buds I couldn't find anything to replace their active noise cancelling but the QCs are delicate and difficult to clean. I ended up RMA'ing my last set over this problem. After reading some reviews on the JBLs and the comparisons made to the QC buds, I decided to pull trigger on the Pro Tour 3s. So up front, the ANC is not as good as Bose's. It's very good, and better than anything else I've compared, but it won't be replacing them. I'd say maybe 70-75% as effecting as the QCs. However, the sound is much better, the tips are better built for filtering buildup and they connect flawlessly. The touch screen is fine, I could take it or leave it, but it seems to be built well and a few weeks of heavy, daily use hasn't left any scratches or damage on it. Overall, one star off for the price but-if you can catch them on sale-these are great daily use buds.

The sound is great on the ear bud. I have issues with the settings. There is a default setting that they refer back to every time the ear buds are put back in to the charger case. There needs to be a setting to save personal preferences so the working aspect is there every time. The ear bud are sensitive to the touch. My hair brushing against the buds and changes the settings too. Good quality just need better customer controls.

I have an apple device and i use these. Great Phone Calls Sound Quality. Great music sound quality. Ambient Aware is awesome when working all day and people need your attention it nearly removes the need to take them out. Pretty pricey but you have to pay to play. I have had nearly all the other earbuds in the market, and these absolutely rule. I have these in my pocket all day, and the screen by the way does not scratch easily. Only thing we need jbl is a bigger screen.

I've had these for over 4 months and they've been amazing. The fit is awesome. They stay in place securely. I do use the included foam ear tips because they form the best seal and the rubber tips never really felt secure regardless of the size I tried. I won't call these all day comfortable but I'm not the type to keep buds in my ear any longer than I actually need them. Other's mileage may vary. Others have said the interactive case is gimmicky but I use it frequently and appreciate it. It sits on my desk right in front of me and is at times more convenient than picking up my phone to change a setting or control my music. When I'm out and about it's not so convenient and the case is rather large for the pocket. I knew that when I bought it though so it's not a big deal for me. The sound is awesome . Very customizable. Crisp and clear at high volume with a good amount of bass. They aren't the loudest I've heard but loud enough for me. There are my first noise cancelling buds and they do well. Not great but good. My Bose over the ear Quiet Comfort was a bit better at noise cancelling and that's all they were better at. The spatial sound feature is gimmicky to me. I just don't get the need to have fixed directional sound while I move my head but others seem to like the feature. CONS: The rubber tips are very soft and don't feel secure. The way these insert in the case just seems backwards. The direction they point and the way they recess/sit in the case makes getting them out with my fat fingers a chore at times. I haven't dropped them getting them out but I feel it'll happen eventually. Price: I can't justify the price of any of these high end buds. I spent the money but I won't try to justify it. I tried these after being a Samsung Buds fan and I have no regrets. Would buy these again without hesitation.

I currently have the holy trinity of Bluetooth IEM: apple airpod pro 2, Google pixel buds 2, and Sony's xm5. I would place these 2nd in sound, beating the pixel buds 2 and airpods pro 2. They support all the formats regardless of what phone you use. The case is not a gimmick. It gives instant access to the battery state of both buds and the case to the percentage. Better than a little light that changes color or 4 little lights. An update has given me the ability to see notifications on the case screen. This is awesome since I can't pull out my phone while at work. It adjusts volume, skips tracks, and turns noise canceling on or off. The jbl app is robust and the equalizer adjusts the sound very well. Each update has improved the sound. I would love to see the next generation have music app support, like built in Spotify that you can store music onto the case's internal storage.

Nice design. Great case very easy to use and adjust the sittings to customize to your specification. Looks good on & looks great in your case. Easy to put in case to charge. The charging of battery is fast. Great sound for music and adjustable for speech aduio or videos. Love the color scheme that goes with your style of attire. The confort in the ear is great. After wearing for 8 or more hours theres no pain in the eay. Love how easy to clean & disficent. JBL did it right and made it fun to use and wear. Cant wait for the next reaplacement in the future. JBL is doing great things with music for many years. Thank you JBL two thumbs up. 5 of 5. 5 stars. Thank you.

Great ease of use, features really stand out beyond other brands. Being able to connect this directly to a laptop, PC, or even a TV through USB- C port and have it connect automatically to audio is a huge game changer, ZOOM certification makes utilizing all of ZOOMs features easy. Wireless case charging is smooth and fast, ANC is top tier, I can use these and block out more sound than most over the ear noise canceling headphones.

The quality of the sound is decent but was not too fond if the quality of the material, alot of plastic makes me scared of dropping them. The screen is nice but unfortunately doesnt come with great use since i just open my phone to make adjustments anyway. Best feature in my opinion is the option to connect to any tv or pc with cable to transfer audio to headset wirelessly.

This is what sucks. If you use only one earbud, a lot of the features are grayed out and you can't apply noise canceling to that one earbud. Also, you can't change features while in mono mode, so you have to put both earbuds in in order to do anything basically. The passive noise canceling is great, but other $300 earbuds give you the option to use active noise canceling while using one earbud so go for those.

Overall good..just tends to stop if the fit isnt perfectly secured in your ...so when Im using them during workout..fit tends to separate on ocassions..but other than that ..they worked well..

Bought them to replace a older set. Love them, great sound and controls on it. Excellent value, can't see spending more for other brands that don't sound as good for the cost. Especially when these were on sale as well

Seems great so far. I did already have one instance where one of the earbuds gave me difficulty charging in its case, but otherwise no issues.

They sound really hood, the spatial sound and head tracking bring a really good sound stage. The noise canceling is really good and the ear tips are thr most comfortable ive used. The screen on the case works better than the app does, but if you dont use the app its probably just a gimmick to you.