Customer Ratings & Reviews

Here is the earbud journey: Bought an S25 Ultra phone. Then I bought the Galaxy Buds3 Pro. At first, I thought everything was great. The Buds3 are comfortable, they sounded fine, the ANC was ok and the app was easy to use. I could never get the right ear to fit well though. The large ear tips were not big enough. Thing I liked the most was controlling the volume by just saying volume up or volume down. The touch controls took a while to get used to, especially the pinch settings. Then I just got curious about the JBL Tour Pro 3. So, I bought them. I prefer the JBL’s to the Galaxy Buds. Everything is better. The JBL’s come with extra-large ear tips that make the seal. The app works well and the case is cool. The case is large though, but I do not care about that. The ANC was way better than the Galaxy Buds. The touch controls are not as customizable as I would like. Then I got curious and bought the Technics EAH-AZ100. First, trying to pair the earbuds to the phone/app was a pain. It took me about 30mins of trying over and over. The fit is great. Like the JBL’s the Technics also come with extra-large ear tips. So, the buds are comfortable and do not feel like they are going to fall out. The app is not as user friendly, IMO, as the JBL app. The touch controls take a bit getting used to. I have not tried changing the controls around yet. When it comes to sound. I am not a super audiophile and cannot tell you about the technical aspects of the sound. I set the phone to the same sound level and set both the JBL Tour Pro 3 and Technics AZ100 to a flat EQ. Used Tidal and played Alan Walker “Faded.” The Technics are way louder and more detailed. Listening with the JBL’s, the same song at the same phone volume sounded lower and muted. So, I will use the JBL’s for hikes and stuff and the Technics when I am at home and really want to listen to music.

They have really good sound quality, bass isn't bad, and they have good battery life but the microphones sound very shallow and are hard to hear in a lot of places

I've had these for over 4 months and they've been amazing. The fit is awesome. They stay in place securely. I do use the included foam ear tips because they form the best seal and the rubber tips never really felt secure regardless of the size I tried. I won't call these all day comfortable but I'm not the type to keep buds in my ear any longer than I actually need them. Other's mileage may vary. Others have said the interactive case is gimmicky but I use it frequently and appreciate it. It sits on my desk right in front of me and is at times more convenient than picking up my phone to change a setting or control my music. When I'm out and about it's not so convenient and the case is rather large for the pocket. I knew that when I bought it though so it's not a big deal for me. The sound is awesome . Very customizable. Crisp and clear at high volume with a good amount of bass. They aren't the loudest I've heard but loud enough for me. There are my first noise cancelling buds and they do well. Not great but good. My Bose over the ear Quiet Comfort was a bit better at noise cancelling and that's all they were better at. The spatial sound feature is gimmicky to me. I just don't get the need to have fixed directional sound while I move my head but others seem to like the feature. CONS: The rubber tips are very soft and don't feel secure. The way these insert in the case just seems backwards. The direction they point and the way they recess/sit in the case makes getting them out with my fat fingers a chore at times. I haven't dropped them getting them out but I feel it'll happen eventually. Price: I can't justify the price of any of these high end buds. I spent the money but I won't try to justify it. I tried these after being a Samsung Buds fan and I have no regrets. Would buy these again without hesitation.

I upgraded from my old JBL Live 300 to the Tour Pro 3, and the jump in quality is massive. The Smart Case isn't just a gimmick; it’s incredibly useful for controlling my music and calls without touching my phone, especially at work. The sound quality is crystal clear thanks to the dual drivers, and the bass is punchy exactly how I like it. The True Adaptive Noise Cancelling is perfect for blocking out distractions. Definitely the best earbuds of 2024!

The headphones work amazingly well. The sound quality is great, and the noise cancellation performs exceptionally. The battery life is even better than expected. I especially like that I can control everything directly from the case instead of needing to use my phone. Overall, it was a great purchase, and I’m very happy with them.

Great sound with strong bass and clear highs. The noise cancelling is impressive for earbuds, and they fit comfortably without slipping. Battery life is solid too—perfect for everyday use.

Surprisingly good. Very comfortable with a nice assortment of tips. Excellent anc and sound. Plenty of bass. Only negative is on earbud controls are limited in that if you use anc controls on one side and play controls on the other you cannot also control volume. Pick 2 of 3 only. App is very robust and even the Spatial Audio is well done.

Fit and stay in ears much better than airpods. Can’t believe I fought keeping airpods in my ears as long as I did… wish I had found these a long time ago! Crisp sound with deep bass and the ability to tweak based on music being listened to. Well worth the money, especially if you catch them on sale.

Excellent sound. Better than samsung, jabra, bose. ANC better than samsung, on par with others. Transparency is better on samsung. Call quality better on samsung. But not bad. The bass depth and texture are what immediately caught my attention, without loss of detail and naturalness of instruments. The functionality of the case is the cream and cherry on top. I use the case more than I thought I would.

Easily the most exciting earbuds I have owned to date! They offer so many different features other brands do not offer. They fit well. The audio quality is supreme. 100% will buy JBLs again.

SO far so good. Haven't used these a lot but they sound as good or better than any Bluetooth earbuds I've had. The case is really the feature that puts these over the top. They are so customizable and also comfortable. I don't think you will find totally wireless Bluetooth earbuds any better than these.

Great ease of use, features really stand out beyond other brands. Being able to connect this directly to a laptop, PC, or even a TV through USB- C port and have it connect automatically to audio is a huge game changer, ZOOM certification makes utilizing all of ZOOMs features easy. Wireless case charging is smooth and fast, ANC is top tier, I can use these and block out more sound than most over the ear noise canceling headphones.

I have an apple device and i use these. Great Phone Calls Sound Quality. Great music sound quality. Ambient Aware is awesome when working all day and people need your attention it nearly removes the need to take them out. Pretty pricey but you have to pay to play. I have had nearly all the other earbuds in the market, and these absolutely rule. I have these in my pocket all day, and the screen by the way does not scratch easily. Only thing we need jbl is a bigger screen.

I've had these for a little over a year now. These ear buds are truly amazing. the noise cancelling is superb and the sound is crisp. the case is really great, as well.

They sound really hood, the spatial sound and head tracking bring a really good sound stage. The noise canceling is really good and the ear tips are thr most comfortable ive used. The screen on the case works better than the app does, but if you dont use the app its probably just a gimmick to you.

Finally, FINALLY found a set of earbuds that sound great AND fit well. I've gone thru at least 6 different sets from all the big names (Sony, JBL, Bose, Beats, etc) and one of the two critical factors have fallen short. This set sounds fantastic for earbuds, with rich (not overwhelming) bass, solid mids and crystal-clear highs. Mostly listen to hard rock/metal and these do not disappoint. The case itself is extremely useful, you can manage nearly every "common" need you'll need to do - change tracks, tweak the sound profile, etc. The sound canceling is great too, adjustable thru the left earbud (default, also customizable) and in three different flavors, all of which are useful given the circumstances. I'm not one to call people thru earbuds, but I have done so and the call was perfectly clear on both ends. Very effective mic placement. Battery life with the case is amazing as well, charges quickly via USB-C if you let them die. All in all, I'm completely satisfied and happy that I can leave my cans at home and know that I won't compromise on the quality of my sound at the gym!

Great bass and great fit in my ears. Won't use all the features but the was worth the cost.

I currently have the holy trinity of Bluetooth IEM: apple airpod pro 2, Google pixel buds 2, and Sony's xm5. I would place these 2nd in sound, beating the pixel buds 2 and airpods pro 2. They support all the formats regardless of what phone you use. The case is not a gimmick. It gives instant access to the battery state of both buds and the case to the percentage. Better than a little light that changes color or 4 little lights. An update has given me the ability to see notifications on the case screen. This is awesome since I can't pull out my phone while at work. It adjusts volume, skips tracks, and turns noise canceling on or off. The jbl app is robust and the equalizer adjusts the sound very well. Each update has improved the sound. I would love to see the next generation have music app support, like built in Spotify that you can store music onto the case's internal storage.

Ergonomics and sound quality are crucial for a pleasant listening experience. A good design adapts to the shape of the ear, providing comfort during long sessions. The sharpness of the audio allows us to appreciate every detail of the music. High-quality materials ensure durability and strength. Enjoying exceptional sound with maximum comfort is an unparalleled experience.

This product is great. Good range, quality and features. Talk through and ambient aware is great. The real game changer is the ability to connect the case to an analog signal and have it transmit directly to the ear buds. I do live sound events and on my smaller gigs where a bit of latency isn't an issue it is great and the latency isn't that noticeable for live.