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26 Cypress St
Williston, VT 05495
Opens at 9 am
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Customer Ratings & Reviews

Your price for this item is $2,999.00

Customer reviews

Rating 4.7 out of 5 stars with 38 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 36" Gas Cooktop is easy to clean, has a solid design, and is of high quality. Many customers are pleased with the downdraft fan feature. However, some customers have reported issues with the burner output.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
  • Pros mentioned:
    Downdraft

    Rated 5 out of 5 stars

    Great downdraft system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking cooktop that perfectly fit our needs. Would highly recommend to anyone considering a downdraft system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning

    Rated 5 out of 5 stars

    Great look and function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just remodeled our kitchen and had some requirements limiting our choice of stove tops but we are so happy with our choice. Lots of room, easy to clean and looks great

    I would recommend this to a friend
  • Cons mentioned:
    Burner output

    Rated 4 out of 5 stars

    JennAir gas hob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Smallest burner output could be slightly lower to prevent burning on those very slow and long simmers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice designer look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great on our kitchen countertop we have to make some adjustments installer made it all work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy has horrible customer service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is on Best Buy. We purchased this cooktop, which advertises that it came with the propane conversion kit. It was missing. When I contacted Best Buy, their solution was to return it, which was already installed. I called Jenn Air because the Best Buy rep was not helpful and had an attitude. Jenn Air promptly apologized and shipped at no charge. They said Best Buy was ridiculous even to suggest returning it. I still have to wait for it to arrive but at least my problem is solved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jenn air cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer came early. Installation was done very well! No issues. We were given instructions on how to use it. All the debris from the old one and packaging from new and old were removed. Area was clean when he left.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Stove cook top, well made superior quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought same brand to replace 20 year old version. This is excellent quality and top notch product.

    I would recommend this to a friend
  • Pros mentioned:
    Downdraft

    Rated 5 out of 5 stars

    Love the 5 burners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cooktop with a downdraft and 5 burners.. it fit into my opening perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a JenAir cooktop for 21 years and this one was a kitchen upgrade. Very satisfied with the product quality and functionality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Production issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    markings are too light - look worn. that’s all i have to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JenAir -36" Cooktop - Stainless steel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with JennAir. It says class. I like stainless steel and black fixtures. I do not like all stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JennAir Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an excellent job getting my Jenn Air downdraft cooktop installed and delivered. Thank you for excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Looking Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Delivery was as promised. we will see how this works out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love raised grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. The raised black grills are an interesting addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jenn air gas cooktop downdraft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product !!!! Great powerful burners and stylish

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good buy.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 10 months of use it needed to be repair, I am so upset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Downdraft

    Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cooktop. Burners serve a variety of cooking needs. Downdraft works well and is fairly quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Downdraft

    Rated 5 out of 5 stars

    Great look.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking cooktop. Very pleased with the downdraft fan.

    I would recommend this to a friend
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