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Customer reviews

Rating 3.9 out of 5 stars with 15 reviews

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    Rating 3.5 out of 5 stars

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73%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Rated 4 out of 5 stars

    Very good product but JennAir could improve.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JennAir 6.4 Cu. Ft. slide In Electric Oven-Silver has a wonderful down draft, better than other JennAir products that I have owned. If the controls and indicators were not parallel with the heating surface they would not be accidentally changed & indicaters seen easier. The silver shows fingerprints more that orther company Stainless steel appliances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Downdraft Ranges ???

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third downdraft in 35 years. The first two used the same blower setup. This new model uses an entirely different setup and I had to abandon the original duct work. BTW, only Jenn Air and Kitchenaid make downdrafts and they are both owned by Whirlpool, ie. expensive. I would have preferred the Kitchenaid as the controls are on the front, but only the Jenn Air was available. the range works great, my wife had no problems using the oven convection feature for her bread and the elements heat up quickly. Designed more like a freestanding range, there is a 1/8 inch gap on either side and the cooktop cleanup requires more effort as there is a raised metal trim around the cooktop for food to wedge against. The cooktop on previous models overlapped the counter top, like a true slidein.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Stovetop burners cycle on and off and keep getting hotter and hotter. Water boils on lowest settings on all burners except melt. Multiple calls to Jenn-Air and repair people. Jenn-Air concluded it’s “working as designed.” Do not buy this range. I had to buy a portable burner to cook anything needing a simmer longer than 12 minutes. 2. Just used the “aqua clean” oven clean cycle. Horrible. You can’t leave the racks in so have to manually clean them. You have to manually scrape everything off the oven before starting the clean process. When cleaning finishes, you have to sop up left over water poured into the bottom as part of the process. Oven control panel beeps and messages you to remove left-over water immediately. However, the water and oven is still super hot and hot steam blows at you when you open the oven. Not one single stain was cleaned. It looks exactly the way it did after I scraped spills off before the process. You are basically required to clean this oven by hand but can’t use oven cleaners, only their proprietary spray cleaner called “Afresh.” Doubt this will work either. Had I known I would have to hand clean this oven by hand, I never would have bought it. Having cooked on various makes and models of electric ranges for 50 years, any electric range on the market today, at any price, is better than the Jenn-Air electric range.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t Keep Time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Range Excellent to boil speed Only problem is that the clock won’t keep proper time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last Jenair lasted a long time and this new one is sleek. Can't wait to learn all the bells and whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade/replacement from our original Jenn-Air, hopefully this one will last another 15 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to get to know it............................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan is loud. Required two different groups to install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jen air makes great stoves.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had Jen air stoves and they always last the test of time. Our last one was 22 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove 5 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is worth all the money if you have an island and want an unobstructed view in your kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Down draft oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still learning. Top and oven work well. Good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jenn Air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, great product line i hope it last forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Stove Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great salesman and service. Went the extra mile to make a happy with the sales and setting up my application for the credit card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mrs Philipp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought my first JennAir 40 years ago just thought it was time for a newer one i really trust the JennAir product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Self-Cleaning Technology Doesn't Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this just over a year ago. There were few models available that had a built in downdraft. We have been so unhappy with this oven. First, when the downdraft is on, it reduces the power on the burners so you have to turn them up really high. The back burners are small and take so much time to boil water. But the biggest issue is the self-cleaning. Because the temperature is so low, it does a horrible job removing the grime from the oven. We have spent hours scrubbing it and it won't come off. The oven looks like it's years old instead of brand new. And the oven racks are impossible to clean as well. I miss our 30 year old Thermador oven. It worked so much better! I highly discourage anyone from purchasing this oven and range.

    No, I would not recommend this to a friend
  • Customer reviews from jennair.com

    User rating, 4.2 out of 5 stars with 267 reviews on jennair.com.

    See all jennair.com reviews
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