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Customer Ratings & Reviews

Your price for this item is $5,899.00

Customer reviews

Rating 4.1 out of 5 stars with 20 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers appreciate the stylish design of the RISE 23.8 Cu. Ft. French Door Counter-Depth Refrigerator, which enhances the aesthetics of their kitchens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Pros mentioned:
    Quiet, Stylish

    Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best refrigerator we’ve ever had. It’s exceptionally quiet and maintains perfect temperature. It’s also very stylish and looks great in our kitchen. (We also love the size and shape of the ice)

    I would recommend this to a friend
  • Pros mentioned:
    Interior lighting, Stylish

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator with excellent interior organization. The interior lighting is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Stylish

    Rated 5 out of 5 stars

    Jenn Air Amazing style and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge inside and outside. Very stylist and we just love it

    I would recommend this to a friend
  • Pros mentioned:
    Stylish
    Cons mentioned:
    Uneven doors

    Rated 4 out of 5 stars

    My experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First delivery had defects, 2nd delivery is working like a charm. I think JennAir needs to rethink their shelving, we had a spill and I had to practically break the door to get the shelf out because the red slushy my kids put in the fridge got into all the crevices on the edge of the glass shelf and down behind the shelf which is next to impossible to get to. In other words…don’t spill anything inside the fridge and you’ll be fine. We bought this to match the appliances in our kitchen package and the obsidian interior is super cool.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Counter depth
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Fridgedair review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new fridge because my kitchen aid broke down. I chose this one for the fact that it was counter depth and is built like a tank. The 2 major drawbacks is the cubic sq foot size of only 24, which was about 3 cubic feet less than my old fridge. Now this can actually be good in that we buy just enough food and end of using what we buy. The second drawback is the price. At 5300 it is the most expensive fridge that I have ever bought. Hopefully this will be the last fridge I ever buy. The features are standard to what you would get with a less expensive fridge. Overall we are quite happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Stylish
    Cons mentioned:
    No more side by side

    Rated 4 out of 5 stars

    JennAir French Door free standing model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this refrigerator. Have only had a couple weeks. Was looking for one to replace my JennAir side by side (after 13 years the ice maker stopped working). Could have replaced the control panel for $800 but decided to invest in new one. Unfortunately they do not make the side by side in a free standing model any longer, *they do only in the column or built in models. Would have had to redo my upper cabinet if I bought that one. But this one is beautiful just not as large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Interior lighting

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quailty of the stainless steel and the doors and everything feel well made. The quality is so much better then our Bosch french door refrigerator. Also love the dark colored interior.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No water filter included.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good, I had it delivered an paid for installation, however after the delivery person left I found there's no water filter installed, I just called Bestbuy support and they had confirmed that I had to purchase water filter separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tall Items Beware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to fit taller items in this like wine bottles.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Stylish

    Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has a great look and it is designed very well. It has enough space to fit all the needs. Great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Jennair Fridge in two years. I had my samsung for 10+ and hadrly ever needed anything.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Stylish

    Rated 5 out of 5 stars

    Good modern refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator so far. Lights look great inside and looks very modern. This matches all of our appliances with the ones we got with our home builder. This being a whirlpool company I would expect this to last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Stylish

    Rated 5 out of 5 stars

    I’m glad with the purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these refrigerator it looks so cool and spacious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jenn Air Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. The guys who installed it was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jenn air Rise refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tempurature control, beautiful design and convenient shelving, love the look and lots of space

    I would recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 1 out of 5 stars

    Horrible experience with JennAir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defect appliances delivered and repair specialist never showed up to the property to service appliance after weeks of wait. Not recommending this brand to anyone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Uneven doors

    Rated 1 out of 5 stars

    The doors are not even.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two opened doors are not even. the one is up and the other is down. The surface of the doors are not even when shut.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Very Good Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet as a tomb. We’ll built classy The fridge shelving is solid. The bins thin clear demand care but self close is nice. The freezer is deceiving it’s bigger u get 2 pizzas in the door. Fridge Gaskets heavy duty and seal tight freezer is cold. 3 months I’m happy with purchase

    I would recommend this to a friend
  • Cons mentioned:
    Poor customer service

    Rated 1 out of 5 stars

    Incredibly Loud Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JennAir refrigerator is a great use of space and nice looking on the inside and out, but it SO INCREDIBLY LOUD that you cannot stand to be in the surrounding area because of the "MISERABLE ATROCIOUS BUZZING SOUND" it makes (quoted from my son who used to be able to do homework in the dining room, but because of the awful sound it makes, he can no longer stand to do it there). I do not recommend this fridge because of the horrible loud buzzing noise it makes - and many others who have heard it agree. We tried to get used to it for two weeks, called and asked for something to be done, and they said the new models are made with the new compressors and this JennAir fridge just runs very loud and there is nothing they can do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    JennAir Rise Series Great High End Appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every detail from functionality to lighting and materials used is excellent. Very happy with this purchase.

    I would recommend this to a friend
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