Tech the Halls 24-Hour Flash SaleLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $459.99
The comparable value price is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 192 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers value the Bolt Pro eBike for its ease of use, affordability, and fun factor. They appreciate that it is simple to assemble, making it a great choice for those new to eBikes. However, some customers have concerns about the battery life, tire quality, and seat comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 192 reviews
  • Rated 5 out of 5 stars

    My partner in crime.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody has something nice to say about it. I love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Jetson Electric Bike

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this bike for my son for Christmas and it was working fine. He barely rides it because he is a kid that barely comes outside. Well a couples of days ago when he decided to go outside and ride it the bike would not come on at all. Is there any place I can take it to get it serviced?

    No, I would not recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Oh goodness, Ashley! We are terribly sorry to hear that this happened, and we'd like to see what we can do to help! Please contact us at reviewresponse@ridejetson.com so that we can better assist you!

  • Pros mentioned:
    Ease of use, Max speed, Operating range

    Rated 5 out of 5 stars

    Jetson Bolt Pro: Elegance in Motion!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jetson Bolt Pro eBike is a game-changer in urban commuting, deserving a solid 5-star rating. This sleek and efficient electric bike seamlessly blends style with functionality, offering a remarkable riding experience. The standout feature of the Jetson Bolt Pro is its impressive 30-mile maximum operating range. This range is more than sufficient for my daily commuting needs, allowing me to navigate city streets and bike paths without worrying about running out of power. The 15.5 mph maximum speed ensures a swift and enjoyable ride, whether I'm cruising along bike lanes or tackling hills. The design of the Jetson Bolt Pro is both modern and practical. The black finish gives it a sophisticated look, and the compact frame makes it easy to maneuver through traffic or store in tight spaces. The LED headlight and taillight enhance visibility, adding an extra layer of safety for nighttime rides. Operating the eBike is a breeze. The simple controls on the handlebar allow me to effortlessly adjust the speed and monitor the battery level. The pedal-assist feature provides a smooth and natural riding experience, making it feel like an extension of my own movement. Additionally, the eBike's lightweight build makes it easy to handle and transport when needed. Charging the Jetson Bolt Pro is convenient. The removable lithium-ion battery can be charged on or off the bike, and its relatively short charging time ensures that I spend more time riding and less time waiting. This flexibility is especially valuable for busy urban lifestyles. In conclusion, the Jetson Bolt Pro eBike is a fantastic choice for urban commuters seeking a stylish, efficient, and eco-friendly mode of transportation. Its impressive range, comfortable design, and user-friendly features make it a standout in the world of electric bikes. If you're looking to elevate your commuting experience, the Jetson Bolt Pro is a reliable and enjoyable companion on the road.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Wow, Jason! We are so appreciative of your kind, thorough five-star review! We're ecstatic to hear that you feel riding your Bolt Pro is just an extension of your body's own natural movement! It sounds like the Bolt Pro has truly exceeded your expectations, and we hope your Bolt Pro accompanies you on many more commutes to come! Ride electric, ride Jetson!

  • Pros mentioned:
    Ease of use, Max speed, Price
    Cons mentioned:
    Power

    Rated 5 out of 5 stars

    Nice product with a great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bike for the price. It obviously won't do what s much more expensive unit will do, but it gives a nice range with good power for doing things around town or going to close appointments. Easy to assemble and easy to operate.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thanks for the 5-star review, Wayne! The Bolt Pro can reach a top speed of 15.5mph and has a range of 30 miles with pedal assist,15 miles with throttle only. We hope you're able to enjoy it for years to come! Welcome to the Jetson family and happy riding!

  • Cons mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Ok, but not the best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t go super fast, and battery dies so don’t go on long rides. It’s cool to pedal, right, but the bike is heavy, so if going on longer rides, don’t get exhausted during the end, hold your energy to get back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Brakes

    Rated 3 out of 5 stars

    Ok, but could really use some upgrades

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the tire traction absolutely sucks. Ive fell off several times from my bike losing traction even while going no more the 3-7mph. They get poor traction and even worse when the ground is wet. It also has poor traction on any terrain other than sidewalks or smooth road. Also the brakes are very loud and squeaks even if braking lightly. And causes the bike to make an immediate stop instead of reducing speed gradually so you don’t lose control or unintentionally flip over. Lastly the battery life is subpar. I ride my ebike in a total of 1day is about 20-45min depending on the day and a total distance of 3.5miles at most and my battery will be completely drained and preforming at the lowest amount of efficiency. It definitely is still better and faster than walking but could really use some upgrades.

    No, I would not recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Dear BestBuy Customer,

      Thank you for sharing your detailed feedback with us. We sincerely apologize for the issues you’ve experienced with your e-bike, including the tire traction, braking system, and battery life. We understand how frustrating these problems can be and regret any inconvenience caused.

      We value your feedback as it helps us improve our product quality and services. To address your concerns further, please reach out to us at our toll-free number, 1(888)976-9904, available from 9 am to 5 pm EST. Our team is more than happy to assist you and find suitable solutions to enhance your riding experience.

      Thank you for your understanding and patience.

      Best Regards,
      Customer Service Team at Jetson

  • Pros mentioned:
    Max speed, Ride quality

    Rated 5 out of 5 stars

    Superb

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, nice , reliable.I love this thing and I get so many compliments. It goes very fast. I even got extra long streamers for the handlebars a basket for the front and the back. It is so fun. And I am 59 years old and everyone I passed loves it. I would definitely get this bike. It is just way too much fun. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Max speed

    Rated 5 out of 5 stars

    Love this bike

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his bike. Good price and rides pretty fast. Easy to ride.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best present ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 as Christmas gifts for 11 yr. Old, and two 8 yr. olds. Easy to assemble, easy to teach how to use. They were ecstatic. Parents like that they still have to peddle, are easy to fold for transport and are easy to recharge. One of the bikes arrived with a bent handle but mechanically inclined parent was able to remedy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    LOVE IT...

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm almost 67 years old and I feel safe and enjoy riding it. . . THE GOOD: Very easy to ride,.. I use to go to the store ( less than a mile away ) and ride around the neighborhood. Sometimes go to a nearby lake and ride around the perimeter. LOTS OF FUN !!! . . THE BAD: The battery.... It goes down real quick . I tested/rode the bike until the battery ran out. Mostly flat, only one little hilI in which I help pedaling to make it easy on the motor. Didn't get the 15 miles they claim and advertise. ( even with the pedal assistance which helps recharge the battery ) Also, takes too long to recharge ( takes hours, even when at 50% ). After all, GOOD NICE BIKE !!

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Dear BestBuy Customer,

      Thank you for sharing your experience with our product. We're delighted to hear that you find the bike easy to ride and enjoyable, especially for your trips to the store and rides around the neighborhood and nearby lake. It's great to know that you feel safe and have fun using it!

      We apologize for the inconvenience you've experienced with the battery life and recharge time. We understand how important it is for the battery to last as advertised and to recharge quickly. The range can indeed vary depending on factors such as terrain, and usage of pedal assist.

      We value your feedback as it helps us improve our products and services. Our team is continually working on enhancements to ensure a better experience for our customers. If you have any further concerns or need assistance, please don't hesitate to reach out to us at our toll-free number, 1(888)976-9904, available from 9am to 5pm EST. Our team is ready to assist and address any questions you may have.

      Once again, thank you for your valuable feedback and for choosing our product. We appreciate your patience and understanding.

      Best Regards,
      Customer Service Team at Jetson

  • Rated 5 out of 5 stars

    Jetson bokt pro

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Fantastic Electric Scooter – Jetson Bolt Pro Delivers Excellence! Review: I recently purchased the Jetson Bolt Pro electric scooter, and I am absolutely thrilled with my purchase! This scooter has exceeded my expectations in every way, earning it a well-deserved 5-star rating. First and foremost, the performance of the Jetson Bolt Pro is outstanding. The powerful motor provides swift acceleration and maintains a steady speed, making my daily commutes smooth and enjoyable. The scooter's range is also impressive – I can cover a significant distance on a single charge, which is incredibly convenient. One of the standout features of the Bolt Pro is its sturdy construction and thoughtful design. The build quality is top-notch, ensuring a reliable and durable ride. The folding mechanism is straightforward, allowing me to easily store or transport the scooter when needed. The LED display is clear and provides essential information such as speed and battery life at a glance. Safety is paramount, and the Jetson Bolt Pro doesn't disappoint in this aspect either. The responsive brakes offer precise control, while the front and rear lights enhance visibility during nighttime rides. I appreciate the attention to detail that Jetson has put into making this scooter safe for both the rider and those around them. Comfort is also well taken care of in the Bolt Pro. The ergonomic handlebars and cushioned deck make longer rides comfortable, and the adjustable height ensures that riders of varying sizes can find their ideal riding position. It's clear that Jetson has considered rider comfort during the design process. In conclusion, the Jetson Bolt Pro is a remarkable electric scooter that truly deserves its 5-star rating. Its impressive performance, solid build, safety features, and rider comfort combine to create a product that stands out in the market. Whether for daily commuting or leisurely rides, the Bolt Pro delivers an exceptional experience. I couldn't be happier with my purchase, and I wholeheartedly recommend this scooter to anyone in search of a reliable and enjoyable electric ride.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic Commuter Bike

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ride this bike to the train station for work and it gets me to and from there with only using about 1 bar of battery, I travel about 4 miles everyday. Although, when its cold the battery doesnt last as long. But the bike is great and i really like it. It doesn’t have shocks so it can be a bit uncomfortable. Also the seat is not the most comfortable, but it is okay. Would recommend this to anyone with a short commute.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed, Operating range

    Rated 5 out of 5 stars

    Best mini e-bike

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely impressed with this little bike. If you need to zip around town to grab something quick then here’s the perfect bike for that. I weigh 220lb I’m 5’10 and it pulls me at a good pace. Range is 10mi for me with throttle only and about 18 with pedal assist.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Hi Markie! Thanks so much for taking the time out to leave this kind five-star review! We love to hear that you met your match with the Jetson Bolt Pro E-bike! The Bolt Pro is the perfect bike for running errands, commuting, or simply having fun! Happy riding and keep making moves!

  • Cons mentioned:
    Battery life, Brakes

    Rated 3 out of 5 stars

    Not worth it!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe your money guys. I got this is June and since it started getting cold the bicycle simple turns off or midway only has 1 line when it was 100% 15 minutes in. At 3 months i had to fix the breaks. It doesn't work in the cold which sucks because it's my form of transportation! Safe your money

    No, I would not recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback with us, and we sincerely apologize for the issues you’ve experienced with your eBike. We understand how frustrating it must be, especially since it’s your primary form of transportation.

      Your concerns about the battery performance in cold weather and the need to repair the brakes so soon are important to us. We strive to provide reliable, high-quality products, and we’re sorry to hear that we fell short in this instance.

      We would like the opportunity to make this right. Please reach out to our customer service team at 1 (844) 585-7462, available every day from 9am to 5pm EST, so we can assist you in resolving these issues and ensure your eBike meets your needs.

      Thank you again for bringing this to our attention. Your feedback helps us improve both our products and our customer experience.

      Best Regards,
      Customer Service Team at Jetson

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, store, and fairly comfortable for the size. Only real complaint is I just wish it had some springs or shock absorbers of some kind because you feel every little bump and crack in the pavement.

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thank you for the review and the feedback! Jetson takes customer feedback very seriously, and we implement it in future product designs, so we appreciate you taking the time to reach out about this! Happy riding and keep moving!

  • Cons mentioned:
    Brakes

    Rated 4 out of 5 stars

    Overally, satisfied and unsatisfied

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike itself is very good bike. I bought two of them and one had a problem after couple of months. The throttle stopped working when the handle is turned to the left and the flash light start blinking. Bestbuy couldn’t do much and jetson takes a long long time to reply backz

    No, I would not recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Dear Valued Customer,

      Thank you for reaching out and sharing your experience. We sincerely apologize for the issue you've encountered with one of your bikes, particularly with the throttle and flashlight when the handle is turned. We understand how frustrating it can be to experience delays in getting a resolution, and we’re sorry for any inconvenience caused.

      Your satisfaction is important to us, and we’d like to help resolve this matter as quickly as possible. Please reach out to us directly at our toll-free number, 1 (844) 585-7462, available every day from 9am to 5pm EST, so we can assist you in finding a solution.

      Best Regards,
      Customer Service Team at Jetson

  • Pros mentioned:
    Ease of use, Max speed

    Rated 5 out of 5 stars

    Fun and fast!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is soo fun to ride! Adults and kids can enjoy this! My 10 year old son enjoys riding this with his friends in the neighborhood. It was easy pick up and set up! Would def recommend this to family and friends!

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Great bike

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my son's birthday and he loves it. Easy to assemble,...he didn't even ask me for help. The charge last and the speed it good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ride quality

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very easy to out together and light weight! Runs great and smooth ride. If looking for size, my seven yr old was able to ride (53 inches tall) and the adults had a ball riding! Bonus having the lights too!

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Thanks for the 5-star review, Jenifer! We're so happy to hear that both you and your kid are loving the Bolt Pro Electric Bike. Welcome to the Jetson family and keep making moves!

  • Pros mentioned:
    Ease of use, Ride quality

    Rated 4 out of 5 stars

    Good bicycle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son like this bike, easy to use, Good quality, easy to charge

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      We're thrilled to hear that your son is loving his Bolt Pro, and we truly appreciate you taking the time to leave this review! The Bolt Pro can go up to 30 miles on a full battery using pedal assist, and we hope your kiddo enjoys making moves on his Jetson for a very long time to come! Happy riding!