Customer Ratings & Reviews
See more imagesJetson - Bolt Pro eBike with 30 miles Max Operating Range & 15.5 mph Max Speed - Black
- Model:
- JBLTP-BLK-OB
- SKU:
- 6543071
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 1 out of 5 stars
A bike with problems
JOHN Posted
I bought this bike and put the pedals on then charged it. Went to ride it the power came on then immediately shuts off. I took the bike right back to Best Buy to exchange it and they said they dint have any more bikes so they refunded my money but charged me $67.50 for returning a broke bike for a restocking fee. I can see if just returned it for no reason but the bike was broke.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted
Dear John,
Thank you for reaching out and bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced, and we understand your frustration with being charged a restocking fee for returning a broken bike. This is certainly not the level of service we aim to provide to our valued customers.
We are committed to ensuring that every customer is satisfied with their purchase and overall experience. To resolve this issue as quickly as possible, please contact us at your earliest convenience by calling our toll-free number at 1 (844) 585-7462 between 9 AM and 5 PM EST, or by emailing us at help@ridejetson.com. Kindly refer to Angela, who will personally ensure this matter is resolved to your satisfaction.
Best Regards,
Customer Service Team at Jetson - Rated 5 out of 5 stars
Jetson Bolt Pro ebike 30/15.5mph
AlexV Posted
This was as expected. Runs real smooth and feels really sturdy. This is a good sound bike that I feel should last for a long time even after many hours of use. Def recommend.
I would recommend this to a friendBrand response from Jetson Bike
Posted
Thanks for the 5-star review, Alex! We're thrilled to hear you would recommend the Bolt Pro Electric Bike. Welcome to the Jetson family and keep making moves!
- Rated 3 out of 5 stars
Little bike
LarryP Posted
Not happy with distance maybe 15 miles only using pedal assist on full charge
No, I would not recommend this to a friend - Rated 5 out of 5 stars
5 star
JagjeetS Posted
My son love it . Now his some of friends wants as well.
I would recommend this to a friend - Rated 5 out of 5 stars
Me
JyotsnaP Posted
Very good and good service at Best Buy and good fast delivery
I would recommend this to a friend - Rated 5 out of 5 stars
PERFECT GIFT
AnnF Posted
This is perfect for our 9yr old its even perfect for a short adult like myslef 5'1"!!!
I would recommend this to a friend - Rated 3 out of 5 stars
Overall good bike
SamanthaR Posted
Overall a good bike. Only issue so far is the tire went flat just a couple days over a month from purchase and now will not hold air. Also we can't use the service package it comes with because we live in NY and they don't service here.
I would recommend this to a friendBrand response from Jetson Bike
Posted
Hi Samantha! We're terribly sorry to hear about your Bolt Pro's flat tire, and we want to help! Please reach out to us directly at reviewresponse@ridejetson.com so that we can review our options!
- Rated 2 out of 5 stars
Jetson Ebike
KaleyB Posted
Not so great throttle broke after about 2 months of use and the return on it was only 30 days I paid for a warranty but when I contacted Best Buy they said I never paid for a warranty even when I had a receipt to prove it not a great experience with jetson also seat is horribly uncomfortable other then those two things it was a good little bike
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted
Dear Valued Customer,
Thank you for bringing this matter to our attention, and we truly apologize for the experience you’ve had with your Jetson eBike. This is not the level of service we aim to provide, and we're very sorry for the inconvenience caused by the throttle issue and confusion regarding your warranty.
Please reach out to us at our toll-free number, 1 (844) 585-7462, available from 10 AM–6 PM EST. We're committed to ensuring your complete satisfaction and will do our best to resolve this issue to your full satisfaction.
Thank you again for your feedback—we genuinely appreciate the opportunity to make things right.
Best Regards,
Customer Service Team at Jetson - Rated 5 out of 5 stars
JeJuan’s new Electric Toy
YvetteW Posted
My son receive his an electric bike as a Christmas gift. My son was able to ride his bike and he loves it.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted
Welcome to the Jetson family, Yvette, and thanks for the 5-star review! We are so happy to hear that your son is loving his Bolt Pro Electric Bike. What a great Christmas gift! We hope he's able to enjoy it for years to come! #makemoves
- Rated 5 out of 5 stars
Electric bike
MichelleW Posted
My daughter loves this bike. Jist enough electrip power to get her around!
I would recommend this to a friend - Rated 5 out of 5 stars
Nice bike
Chargers Posted
Could be a bit faster it is very simple with not many features.overall good purchase
I would recommend this to a friendBrand response from Jetson Bike
Posted
Thank you for the review and the feedback! We're so glad to hear that you're enjoying the simplicity and fun that is the Bolt Pro E-bike! Keep making moves!
- Rated 5 out of 5 stars
Perfect for what I need
CaitlinP Posted
Works great. Easy to use and lasts long. Just what I needed.
I would recommend this to a friend - Rated 5 out of 5 stars
Minibike
OmarE Posted
Good products For me this bike is for boys take a fun
I would recommend this to a friend - Rated 1 out of 5 stars
Avoid Jetson!!!
CandaceP Posted
I purchased this ebike in December 2023 for my son and it was inoperable by April of 2024. He was really only able to use it for 3 months before a known defect became an issue. I contacted Jetson immediately and they were so difficult. Orginally they told me they'd send a new bike as soon as they restocked, that was a lie. For 6 months i was back and forth with them. Never got a replacement and rhey wanted to give me a "possible" gift card for a fraction of what i paid and after I sent back the bike. After some research i found that many people who had the exact issue never got that gidt card. This company is terrible and the customer setbixe was trash for a bike I spent over $400 for. Avoid Jetson at all cost. I wish Best Buy would've been ablet to help with this isue, but I guess it was in the manufacturers hands.
No, I would not recommend this to a friendBrand response from Jetson Bike
Posted
Dear Candace,
Thank you for reaching out and sharing your experience. We sincerely apologize for the frustration and inconvenience you've faced with your Jetson eBike. We understand how disappointing it is to have issues with a product so soon after purchase, and we deeply regret that we did not meet your expectations during the resolution process.
At Jetson, we are committed to ensuring that every customer is satisfied with both their purchase and their experience with us. We are truly sorry that we fell short in this instance.
Please contact us at your earliest convenience by calling our toll-free number at 1 (844) 585-7462, available between 9 AM and 5 PM EST, or by emailing us at help@ridejetson.com. Kindly refer to Angela, who will personally ensure this matter is resolved to your satisfaction.
We genuinely appreciate your patience and hope to make things right for you.
Best Regards,
Customer Service Team at Jetson - Rated 5 out of 5 stars
E bike
TamaraS Posted
My nephew loves his E bike. I would recommend this bike I even enjoyed riding it.
I would recommend this to a friend - Rated 5 out of 5 stars
Great choice!
Definitely Posted
Bought as a Christmas gift. Really good buy. Must be age appropriate.
I would recommend this to a friend - Rated 5 out of 5 stars
Great
EdmondA Posted
Works great with no issues so far, the charge last for good hours.
I would recommend this to a friendBrand response from Jetson Bike
Posted
Thanks for leaving a 5-star review, Edmond! We're so happy to hear your Bolt Pro is working great and we hope you're able to enjoy it for years to come! Welcome to the Jetson family and keep making moves!
- Rated 5 out of 5 stars
Slider
AllHolymom Posted
Omg YOU Got to know this is the Best investment ever
I would recommend this to a friendBrand response from Jetson Bike
Posted
Wow! Thanks so much for the awesome five-star review! We're thrilled to hear that you're loving your Bolt Pro E-bike! The Bolt Pro is such a fun, reliable ride that can go up to 15.5mph, and up to 30 miles on a full battery using pedal assist! Happy riding and keep making moves!
- Rated 5 out of 5 stars
Great for city living
CarlosB Posted
Just bought two of these last year and it’s a huge game changer
I would recommend this to a friend - Rated 5 out of 5 stars
Nice little zipper
LucasC Posted
This thing is awesome. My 7 year old picked it up super fast.
I would recommend this to a friend