Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $74.99

Customer reviews

Rating 4.4 out of 5 stars with 97 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%
would recommend
to a friend

Customers are saying

Customers frequently mention the ease of use and large buttons as significant advantages of the Samsung Jitterbug5 No-Contract Cell Phone. Many appreciate the phone's clear call quality and long-lasting battery life. The large, easy-to-see buttons and display are particularly helpful for users who need larger keys. Overall, positive feedback centers on the phone's user-friendliness and reliable performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 97 reviews
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good for basic phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic pphone for older generation like grandparents where smart phones are too much for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for elderly father

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father, who is blind, uses this phone and its great because he has unlimited operator assisted calls after faxing a letter from his eye doctor. Also, the 5 star urgent care button has been very useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my mum's needs just wish it didn't have all additional features like text and Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Button size

    Rated 5 out of 5 stars

    Phone for my mom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom. She is in her 70's the bigger buttons are great. She doesn't use texting but it's there if she did. Hearing people on the phone is clearer, she now doesn't scream at you cause she thinks you can't hear her. Simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for older parents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone for my father who is 74. Works great for his needs as the numbers are very visible. Also purchased a drop in cradle charger as well. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love contacting each other by our phones with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Button size, Ease of use

    Rated 5 out of 5 stars

    My mom loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use a d just the right size ! Easy to see numbers she loes it and my husband also loves his

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK, for the basics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Jitterbug for my elderly aunt. The set-up was not as effortless as stated. Had to retry a couple times to get it activated. Customer care call line was courteous and willing to help, but didn't have the knowledge or power to get anywhere (solve issues). While it comes with message and camera capabilities, it is so clumsy to use, an older person would have a tough time using it to it's fullest. Having said all that - it should be fine for straight calling and receiving (which is all she wanted anyway).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone i ever owned. I would highly recommend this phone it is out standing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and basic phone that i needed as a backup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic and simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to operate that my 94 year old mother can easily use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone and medical alert combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REAL people answer immediately, whether you need an ambulance or just someone to set up your numbers into the phone memory for you. This was the only cell my 86 year old mother could use by herself. With this purchase I upgraded to the new Star 5 model to cover my own medical issues. It comes with GPS tracking. Other medical alert devices have very short radiuses. With this I'm free to go anywhere and still have care one button away. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for my husband, it was exactly what he wanted, he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Button size

    Rated 4 out of 5 stars

    nice plans and no contract

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a very nice phone and large numbers has a nice plans and no contract. I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy for anyone. Especially seniors.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom who is 92. As long as she has it with her I can always communicate with her. So easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    so simple to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my sister purchased this phone and I liked and bought same. Very easy to use, but person on other end to set up was very difficult to understand. Some foreign accent. Other then that, great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality prepaid phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality, nice to not be in a contract..I use the phone for work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Grandpa phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid phone for our grandfather. Works really well and the volume is loud enough to hear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my father in law who is 78 years old and he loves it. Easy for him to use and does what he needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    too simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is really basic. One feature that is not present is that if someone calls you and you missed the call, there is no call history feature so you can dial the person back. The only feature that sets this phone apart from other phones is the 5* button which can help you in case of emergency. I had to go back to the previous service for my father phone and luckily was able to change it without much problems.

    No, I would not recommend this to a friend