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Customer reviews

Rating 4.4 out of 5 stars with 97 reviews

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90%
would recommend
to a friend

Customers are saying

Customers frequently mention the ease of use and large buttons as significant advantages of the Samsung Jitterbug5 No-Contract Cell Phone. Many appreciate the phone's clear call quality and long-lasting battery life. The large, easy-to-see buttons and display are particularly helpful for users who need larger keys. Overall, positive feedback centers on the phone's user-friendliness and reliable performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-97 of 97 reviews
  • Rated 5 out of 5 stars

    great product for the elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    assist with the notifications and track of the elderly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone for and older person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, big numbers and minimum buttons to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, simple phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with treatments available. Affordable, but has just enough features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Senior fav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was purchased for my mother-in-law at her request. She had another phone in the past but was unsatisfied. This has worked well with the preloaded phone numbers and direct dialing. She is happy so far!

    I would recommend this to a friend
  • Pros mentioned:
    Button size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the jitterbug 5 phone. Small and uncomplicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone for seniors or anyone !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has nice big numbers & easy to control features, we bought for my father who is 86 & had three Consumer Cellular phones that he either couldn't get a signal indoors or @ all outside !!! Great Call has awesome coverage & for $48.99 a month also has the Great Call feature button that will call with one touch to 911 emergency services !!! Phone is well made & Samsung Jitterbug is top notch quality !!! Yes I would recommend to a friend !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very practical device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very portable, looks nice, the price is right

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for my father. He wanted just a basic phone. Great for senior citizens.

    I would recommend this to a friend
  • Pros mentioned:
    Button size

    Rated 5 out of 5 stars

    Great gift for parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents found the larger buttons on this phone useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This purchase gives me piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this phone for an elderly family member. The phone is of good quality and was very easy for her to learn how to use. We have piece of mind knowing that if she has any problems, we will be contacted immediately.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good for seniors as I had hoped. My husband is hard of hearing but the phone doesn't help with that problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Cell Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verizon doesn't have strong signal service in the area.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy to start using.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the phone for over 1 month and still have not been able to use it. The instructions are not clear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult for a senior citizen to manage or to handle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    complicated(use) purchase for a senior--this Senio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV ad over-simplified the use of the "Jitterbug" cell phone. I have yet to put the phone to practical use. The At@T cell was more practicable, and less complicated. I will probably get a higher grade of that type of cell, and toss "Jitterbug"!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Took 5 hours to activate the phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had difficulties setting up this Jitterbug flip phone for my father in law. I let it sit there for 5 hours trying to get it to activate. I told the tech I was speaking to that I was going to cancel the service and get a phone with AT&T. Right after that the phone started going through the activation process. With it being this problematic just activating it, I'm sceptical as to how the phone is going to work out. I'll be on the lookout for a backup plan. Just in case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased today, simple activation, but cost $35 plus fees just to activate it. Horrible sound quality, ringer volume on max is lower than the Tracfone we are replacing. Sale or not, I just wasted over $100 on a product that CLAIMS to be for older people. Should have read more reviews

    No, I would not recommend this to a friend
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