Customer Ratings & Reviews

assist with the notifications and track of the elderly

easy to use, big numbers and minimum buttons to use

This is a great phone with treatments available. Affordable, but has just enough features.

Phone was purchased for my mother-in-law at her request. She had another phone in the past but was unsatisfied. This has worked well with the preloaded phone numbers and direct dialing. She is happy so far!

I like the jitterbug 5 phone. Small and uncomplicated.

This phone has nice big numbers & easy to control features, we bought for my father who is 86 & had three Consumer Cellular phones that he either couldn't get a signal indoors or @ all outside !!! Great Call has awesome coverage & for $48.99 a month also has the Great Call feature button that will call with one touch to 911 emergency services !!! Phone is well made & Samsung Jitterbug is top notch quality !!! Yes I would recommend to a friend !!!

Easy to use, very portable, looks nice, the price is right

Perfect phone for my father. He wanted just a basic phone. Great for senior citizens.

Parents found the larger buttons on this phone useful.

We purchased this phone for an elderly family member. The phone is of good quality and was very easy for her to learn how to use. We have piece of mind knowing that if she has any problems, we will be contacted immediately.

Not as good for seniors as I had hoped. My husband is hard of hearing but the phone doesn't help with that problem.

Verizon doesn't have strong signal service in the area.

I have had the phone for over 1 month and still have not been able to use it. The instructions are not clear.

Difficult for a senior citizen to manage or to handle.

The TV ad over-simplified the use of the "Jitterbug" cell phone. I have yet to put the phone to practical use. The At@T cell was more practicable, and less complicated. I will probably get a higher grade of that type of cell, and toss "Jitterbug"!

I had difficulties setting up this Jitterbug flip phone for my father in law. I let it sit there for 5 hours trying to get it to activate. I told the tech I was speaking to that I was going to cancel the service and get a phone with AT&T. Right after that the phone started going through the activation process. With it being this problematic just activating it, I'm sceptical as to how the phone is going to work out. I'll be on the lookout for a backup plan. Just in case.

Purchased today, simple activation, but cost $35 plus fees just to activate it. Horrible sound quality, ringer volume on max is lower than the Tracfone we are replacing. Sale or not, I just wasted over $100 on a product that CLAIMS to be for older people. Should have read more reviews