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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 7507 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 7,507 reviews
  • Rated 3 out of 5 stars

    Good, but cuts in and out of bluetooth connection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, but cut out and then re-establish the bluetooth connection, intermittently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Base sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough base not good for long wear sound is so so

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Audio cuts in and out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works when it wants to. Audio cuts in and out sometimes. Other than that light and easy to use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for being so cheap, not the best but definitely not the worst. What can go wrong?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the $20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair of these from my local bestbuy because I had recently lost my airpods and needed some wirless earbuds for work. I thought to myself $20 wont hurt to give them a shot, right? Wrong, the first pair I had the right ear bud would not connect and after following the instructions multiple times to try and get them synced nothing. I came to the conclusion that the charging case was defective and not charging when the earbud was put in the case. Okay, ill just exchange them and be on my way. Second pair left earbud didn’t work. It absolutley would not pair the case was charging it this time cause the led would go on but I believe this time the earbud was not holding a charge. This time I just had to bite the bullet and say I lost $20 on them cause they were not even worth the gas money to return them. TLDR: QC on these are garbage and its better off using the $20 to save for a better set of wirless earbuds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Jlab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly until 2 days ago the Bluetooths stopped working. Could be just a bad pair.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective left earbud?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these at first, but the longer I’ve had them, the more I dislike them. And the left earbud makes a staticky/crackling sound every now and then that’s really irritating.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get out of the charging holder. No option for noise canxellation to turn off or on.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible sound quality:(

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay for a quick fix. I bought these on sale. That’s the only way I could recommend these:( they do cancel some noise out because of how far they go in the ear. If you take them out, they don’t stop playing. It defeats the wireless purpose. I go them on sale for $14. Only way I could recommend these. They have TERRIBLE sound quality:(

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    First try

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky, doesn’t really stay in ear, continuously falls out while wearing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and lightweight just wish the sound was better, but they were cheap enough

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their okay. They easily come out of the case and ear. I gave them to my 9 year old.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meeh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for a child or person that is starting out being a responsible ear bud owner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is good enough for listen to music (is not great). not that good for phone calls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meeeh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for a child or person that is starting out being a responsible ear bud owner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear bus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these ear buds , they just fall out really easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get out of case and ear once in.But all in all for 20 bucks pretty good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, the sound when somebody hear from earplugs is poor. Not recommen waste money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a while it will die like you can charge it but it will not reconnect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    doesn't fit well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sounds ok and are simple, but the buds don't feel great in the ear.

    No, I would not recommend this to a friend
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