Customer Ratings & Reviews
- Model:
- EBGAIRPOPRBLK124
- SKU:
- 6472667
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.
This summary was generated by AI based on customer reviews.
not goo do not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.factory defect, Bestbuy is not near me, and I request a label return, but bestbuy are not giving us that option. Shame on bestbuy
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this EarPods and I have used for less than a week and one of the earphones does not charge, terrible product, I will take it back to the store for replacement or to get my money back
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Would not buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap product but only one of the ear buds worked when I bought it. Just needed them temporarily. Wouldn't recommend.
No, I would not recommend this to a frienddont waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible sound quality. The Tozos from Amazon are same price and much, much better sound quality
No, I would not recommend this to a friendDon't waste your money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume went down after 6 months of use. Could no longer use because it was so hard to hear any music and/or person.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Get a different color!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black pair and green pair work just fine. This one does not. The left earbud would never charge. My other pairs the battery will last for days, this one would not.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Nicci, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
NO
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke really easy and the sound would only work on one side. I had to keep reconnecting them to all my devices
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
left earpiece sound comes and goes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased in Febuary, lost sound in left earpiece March 13th, tried reseting, still intermit sound comes and goes in left earpiece, unable to return. taking a risk buying these..
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Rara, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Defective earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took 3 of these as gifts and one of them was defective (one earbud not working at all) Now I am out of return window and stuck with this. low quality not worth the money.
No, I would not recommend this to a friendJust okay
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did the job when forgot my headphones. By the way, Best Buy has horrible customer service.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Bose is the BEST right?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose is the best Only if you purchase an extended warranty! They have fallen from grace in m eyes. Dont waste your money!
No, I would not recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds are not very good, the sound is not good, and talking with them in is not so good. Just not worth buying as a cheap set
No, I would not recommend this to a friendJUNK!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not buying this brand anymore they only last up to 6 months, or I just got a defective unit.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Volume didnt work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not increase the volume on the headphones. Had to adjust via phone.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Not impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to pair to my phone. Not impressed with quality
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
JLab wireless earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned these…one ear wouldn’t connect. I tried to watch a few YouTube videos but to no avail I had to return them to the store for another brand.
No, I would not recommend this to a friendSurprised. Charge didn't hold.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the product but didn't open for few months. Once opened it didn't work out of box. Charge did not hold at all.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some battery issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Very Disappointed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed! Only worked a few hours at first then only left or right channel. Now does not connect. I would never recommend the JLab-GO Air POP Wireless Headphones.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
You get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass could be better. Didn't like the audio for the phone. Kinda wish I spent a litte more for better quality.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Dissatisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This make my third pair and each time one. The right ear doesn't work. I am very disappointed in this brand.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
