Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 7,507 reviews
Rated 1 out of 5 stars
Worthless
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are not worthy of buying them. The person who you be on the called won’t hear you when you talking to them.
Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian #TeamJLAB
Rated 1 out of 5 stars
JLAB GO Air POP Headphone - Waste of Money
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After a month, the right headphone stopped working. I tried every troubleshooting option, watching videos on YouTube, etc. but could not get it to work/pair.
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 1 out of 5 stars
Reconsider
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
1 star because the sound is good, but they won’t stay in my ear.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
NOT WORTH IT
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The right earbud stopped working 3 weeks after I bought them.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
JLab GoAirPop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Were gifted to me; however, due to me being in an accident, I just opened today. One of the ear pieces does not work. According to Bestbuy policy, I can’t return.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi Julio, We're sorry to hear about the accident and that one of your earbuds is not working properly. We've got you covered under a 2 year manufacturers warranty. Please send us an email ([email protected])or give us a call (405-445-7219) so we can discuss how to get them replaced. Thanks, JLab Audio Customer Support
Rated 1 out of 5 stars
Not what I was looking for
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hard to charge; not friendly use. Has never been used. Can’t change
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
We appreciate your feedback and will use it to improve your experience.
Rated 1 out of 5 stars
not what I expected
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
only the left worked I took them back, I have the black ones now and will review in a week or so
Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Rated 1 out of 5 stars
Lousy product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very hard to get in your ear, even getting it out the case is a struggle
Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian #TeamJLAB
Rated 1 out of 5 stars
Stopped working after about a month
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product was good for a few weeks, then just stopped pairing. I tried everything to fix the problem, with no success, and then just threw them away.
We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
With love from the Lab, JLab Support
Rated 1 out of 5 stars
GET WHAT YOU PAY FOR
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Volume does not adjust properly, won't always stay paired, extremely hard to get out of the case. Spend the extra and get something quality.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
It's 20 dollars, it makes sound
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It makes sound, incredibly poor sound, but if you need something bluetooth that makes noise and you have literally no money, Well, here you go.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi there, if you are using with a windows device make sure you have GO Air POP Stereo selected. If you do not, the sound quality will not be at its best. -JLab
Rated 1 out of 5 stars
Don’t do it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Go in an out while working out do not buy will not purchase again you get what you pay for.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose