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Customer reviews

Rating 4.5 out of 5 stars with 7541 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 7,541 reviews
  • Rated 3 out of 5 stars

    Not good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So after using my Bestbuy rewards I paid $5.00. With that said, for the price it’s good. However the sound is echoey and the ear pieces don’t stay in well. I’ll buy apple in the end.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all is doing what I expect to do for the price, the issue I have is to pull it from the case other than that is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the quality of sound I was hoping for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not what I was hoping for. The right one fell out at the gym and I never found it. Poor fit. Tried the different sizes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable and problems with pairing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable to wear. Pairing with multiple devices is impossible and very frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price, byt works so so

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it is very easy to fell out my ears even I have tried different fits. Also it seems to me that when I moved, the reception get interrupted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Tarn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound for a cheap pair of ear buds. The built-in charging cord is a good idea. The reason for my one star review is this. I got to use these for a couple of weeks and everything was fine until the right earbud fell out of my ear onto the ground. Now the Blue tooth in that earbud will NOT connect to my phone anymore rendering these headphones useless. Buyer Beware Durability issues.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Not good earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item does not keep out the sound. I had to send back to get a replacement

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    These are okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds work okay but I can't tap them to answer a call and they are a little difficult to get out of the case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is average. Don't use them real often but they work and have kept a charge in between uses. Good for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well enough for walking and running purposes, but the case sometimes falls open and then phone auto connects.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback, and we're sorry about this. Please email us at [email protected], and we'd be happy to help. jlabaudio-conv

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great.. it was a for a gift exchange and shortly after I heard that they stopped working

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to removed the earbuds from the case, and too slippery.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awful sound quality. The sound sounds so muffled.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    JLab Go Air POP True Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Earbuds don't fit ears very well. They will fall out even when just sitting at desk with no activity

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds for da father

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not mine i don't have it it was for my father but he said he liked it so yeah

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really care for them. I don’t like the way they fix in my ear. I don’t like how they connect with an iPhone. But my 13 year old loves them and everything about them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent enough to listen to content I suppose. Whenever I talk on the phone with both earbuds in people have a hard time hearing me for some reason.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice workout buddy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as id like but perfect for the gym and for kids. Easy to connect to and use. Charging adapter built into case for a sleek and easy recharge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So-So

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not too bad. It worked well for a while, but then the sound quality got bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The were great while they lasted.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to take on a business trip for the plane ride. Used them for four hours while flying to my destination and 4 hours again flying back home, and they worked great. Nice sound, held their charge everything was good. Fast forward to today, ten months later and the right ear bud will not power on. I tried all sorts of trouble shooting from tapping the left one seven time while in the charger, to charging them over night. I know the right ear bud is charged because when I hook it up to my DMM it has the same voltage as the left one, so there is something electronically wrong with the right one preventing it from turning on.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please contact us at [email protected], and we will help you out. jlabaudio-conv

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