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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7541 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 7,541 reviews
  • Rated 3 out of 5 stars

    Good for a year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good while it lasted. I love the bass and clarity, much more than I expected at this price. The battery life was amazing in the beginning, buy it lasts hardly an hour after an ear. Even after charging for a full day, it says battery: medium when I plug in my ears. Now I don't use it to watch movies because it won't last till the end.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry you're experiencing this issue, we're here to help!
      For assistance, please email [email protected] or call 1-405-445-7219 8am-4:30pm PST jlabaudio-conv

  • Rated 3 out of 5 stars

    Great for almost a year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the money clear sound, nice bass. However after a year, the battery died.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the brand, but these were not their best effort for value earbuds. These have a problem staying connected

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback. Please email us at [email protected], and we'd be happy to help. jlabaudio-conv

  • Rated 3 out of 5 stars

    Different than I wanted.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging cord is very short, built into case so you can't use any other. Wated to use these for sleep. Not that soft.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome earbud!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been almost a year since i got it. Still working strong. It beats my 3 other expensive earbuds..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great battery life....

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great battery life, the sound is serviceable but they fall out of my ears too easily.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Scott, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I'd suggest to exchange for a product with hooks for a more secure fit to prevent the buds from failing out. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Not a great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these wireless earbuds for my new S21 because the new phone requires wireless ear buds orvan adapter to use my old plug in type. I do not really like them. They are very tiny to handle. They dondit into the case easily but hard to remove. You must tap eachvear but for the various functions. It's not easy to remember which ear dies what. I thing a different style would be more suited for my taste. I'll probably buy the adapter and use my old Samsung earbuds that connect to the phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and fit. Although, having a few issues connecting to device. Overall, great quality style and for the price its worth the buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id say they are just OK, the connection stops in the middle of a good song, next time ill spend a little more money for better quality....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just adequate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair had only one working earbud. Best buy replaced and second pair both work although at different volume levels. OK for the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great deal in headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality for economic headphones. Good battery life so far. Great deal. highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Affordable price but some quality issue.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too happy with sound quality. Overall is usable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Problems when moving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds decent, but while walking left side fades out. Sometimes the right and left sides are out of sync. Maybe I got a defective one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent for the price.. never had ang issues connecting it to my devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. The sound escapes your ear and people listen to everything you are listening too.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at [email protected], and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 3 out of 5 stars

    Drop and roll

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stay in my ears well. When I turn, yawn, cough any bigger movement the ear piece falls out. Worried I’m going to lose it one day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is not the best. It doesn't cancel the noise and people have a hard time to hear you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay for the price ! Only 1 of my buds work . Should of spent that little extra money for a better brand …

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help.
      For assistance, please email [email protected] or call 1-405-445-7219 8am-4:30pm PST
      - Lourdes #TeamJLAB jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    JLAB Wireless-Not the best quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear phones have good sound however the left ear phone has stopped working after 2 months. Not very happy.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi,

      Try this link below should reset the buds and correct that issue. If you are still experiencing the same result we can replace that set just reach out to [email protected] to take advantage of the warranty.

      https://cdn.shopify.com/s/files/1/0240/9337/files/GO_Air_Pop_Manual.pdf?v=1626819482 jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get excellent reception from my iPhone and these buds have quality sound for the money

    I would recommend this to a friend
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