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Customer reviews

Rating 4.5 out of 5 stars with 7541 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 335 Showing 6,681-6,700 of 7,541 reviews
  • Rated 3 out of 5 stars

    J

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me the fit in the ear wasn’t feeling the fit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t Stay In Ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t stay in ears-keep falling out. When you put them back in it’s hard to do without touching the areas that restart/skip your location. Sound is good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best software to pair, gave it to my mom and couldn't pair again. for the price you get what you paid for

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t do it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son after he lost his AirPods that I refuse to replace. He disliked the sound quality so much he decided to just live without headphones, and have them to his sister. . I thought he was overreacting until I tried them myself. They didn’t sound good but I thought they were at least bearable. I bought a second pair for myself in an emergency forgetting how bad they sounded. Not recommended.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound shortage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the sound kicks in and out but besides that, pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Should have bought 3 pair. Loved them.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved these! Probably the better ear buds I've had. I'm so upset I lost them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Nice while it lasted

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice while it lasted. Within a year of my purchase one of the earbuds stopped working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    DO NOT BUY. They constantly disconnect/reconnect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. They constantly disconnect/reconnect. Will not pair correctly to windows machine. Google search shows the problem is common. JBL website instructions don;t solve the problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works okay except for podcasts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair of these I bought had some kind of defect that prevented one of the buds from working. I exchanged for another pair and they seemed to work okay except for podcasts where they skip and stutter a lot. I tried a lot of things, like different podcast apps, downloading the whole podcast first, trying to mess around with Bluetooth codecs by enabling Android developer mode, turning off some background apps and it simply didn't work while walking with the phone (Moto G7+ running Android 10) in my pocket. It seemed to work okay with music stored on the phone and with phone calls. Still, they are finicky about connecting, and sometimes the pods don't pair together, so only one will make sound. The fit is good as is the sound, but depending on how the buds are situated in your ear, it is hard to get to the touchpad for controls and there is no feedback on whether you actually touched it. So it often wasn't doing what I expected when I tried to pause or change volume. An audible click or some kind of sounds indicating what was happening would be helpful. After a few days of struggles and troubleshooting, I went back and got Skullcandy Dime pods because they had worked fine until I lost them on a trip.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great ear head phone.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. So far so good. no complaints nor issue yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have better quality sound. Not that great on bass.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Jlab Air pop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and very nice work small headphones black

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you so much for taking the time to share your feedback. We are so grateful for your kind words! jlabaudio-conv

  • Rated 3 out of 5 stars

    Naah.. for a cool gift is fine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound doesnt sounds very cool,and the material its poor,is not like apple or jbl.. of course the price.. you get what you paid!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the sound quality, comfort, and cost, but after just three months of light use, the charging case no longer works! It is such a shame, as I really liked this product initially. I began the process of filing a warranty claim, but then I found that you have to package the item and pay shipping and handling to return it to JLab before they will consider your claim, which is a big hassle and disappointment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things plug up my ears and make it sound like I’m under water. But after a few minutes, they keep falling out of my earS

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for cost if you go easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Good sound but loses connection briefly pretty easily. Not great for workouts etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these earbuds are great and such an affordable price. i am so happy with these!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought with intention of losing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not quite as good as the JLab Icons, but for the price they are great. I use them at work and lost the Icons, so cheap is ideal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very cheap. The charger's connection is a usb-c male. Its not long enough to plug into anything so you'll need to buy an extension cable as well. I don't know why they didnt make it usb-c female. Waste of time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Battery time is excellent. Only downfall is they don’t stay in my ears as easily as others I have had. Good value for price.

    I would recommend this to a friend
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