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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7541 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 7,541 reviews
  • Rated 3 out of 5 stars

    Adequate, inexpensive ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are inexpensive. They pair up with my phone like they should. They work like they should. They could be louder is all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SOUND IS AVERAGE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is average. I does cancel out some of thr noise but I just dont like the way they make my ears feel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to bad to use but the price is amazing like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eater buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for the money. Arrived rather quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Just OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. Was worth the nine dollars I paid. I’ll hold it for emergency or give it to a kid.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    JLab Go air pop wireless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab Go air pop wireless headphones work great for a great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were okay, noticing to write home about. For the price, that work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy tricks you on installment plans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not about the product, but the service… I made a purchase with my BestBuy Citi credit card on a 24-month installment plan. However, the full balance appeared on my next statement and was paid next month. Multiple Customer Service representatives at Citicards said I should calculate the 1/24 piece of the amount myself and instruct the system to pay only that, along with my other expenses on the card, or I should change my monthly payment instructions to “minimum balance.” Both options were meaningless; all banking operations are fully automated globally today, and I shouldn’t need to interfere with calculating monthly installments on my credit card, or all consumers must be spending time each month to calculate theirs, no matter how many purchases they make on similar plans. And I can’t change my autopay instructions for the “minimum due amount,” taking the risk of interest expense on my total spending, even if the particular purchase from BestBuy was on promotional grounds. Worst of all, neither BestBuy nor Citibank takes responsibility, and you cannot reach a decent authority with capacity to overview and understand the situation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price bad app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good bluetooth headphones for the price but fall short in a lot of areas

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBU

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the previous JBUs i had and the magnet popped off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the sound is great..I've used them regularly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Jlab pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were not loud enough for me. They were to big to stay in my ears and not very comfortable. I also didn’t like how when I was receiving and call the headphones should disconnect from my phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a lot better and more durable than I expected for the price but I am use to my beats so it’s not fair to compare

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JLab - GO Air POP review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not very clear...I could not increase the volume!!! I bought 2 but I returned 1 after a week of trying.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not always connect sometimes you have to delete them and reconnect them to your Bluetooth

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly for the younger crowd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps some kid will enjoy them. We found it confusing to hook these up and therefore they will not be used.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great value!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak battery life. Great for podcast listening with a surprisingly large maximum wireless range.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Medium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab - GO Air POP True Wireless In-Ear Headphones are working good but sometimes it loses Bluetooth connexion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great for speakin, I keep getting complaints on zoom. Easy for listening.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Caution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just okay. I use for listening to music on my I Phone while I do a daily 2 mile walk. I found that these would tend to blip out if I turn my head. Also the ear bud is rather large and they tended to fall out of my ear with a strong wind or if I take a hop step over a curb or something similar. I exchanged them for a similar item by JVC that I am liking a whole lot more.

    No, I would not recommend this to a friend
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