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Customer reviews

Rating 4.5 out of 5 stars with 7541 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 7,541 reviews
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool to hear music but to be on phone calls not that good the other person cant really hear you good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is fine for podcasts but not great for music.they hook up easily to my apple devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid earbuds, for the price, does a nice job of connecting to multiple devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as you'd think n9t great for warehouses but dor a quick cheap pair sure.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Waterproof

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not water proof at all I would not recommend these to any one at all

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      The JLab Go Air Pop True Wireless Earbuds have an IP rating / waterproof rating of IPX4 for the earbuds only. This means that these earbuds are splashproof and sweatproof. Unfortunately, they are not waterproof. If you ever need any assistance, feel free to reach out to our customer support at [email protected] or give us a call 1-405-445-7219 8am-4:30pm PST
      We're happy to help - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Thought they were great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son about two weeks ago. He said they sound great he loved them, till the battery died and they wouldnt charge. It would say charged 50% and 5mins later youd hear disconnected. They died. The right earbud wouldn't charge. Top charge was 40%. So we are returning them. Need to see what other earbuds are good and affordable.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Durable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid design my kids have had these for a year now and still work great

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the feedback, Reba = ) If you ever need any assistance, feel free to reach out to our customer support at [email protected] or give us a call 1-405-445-7219 8am-4:30pm PST We're happy to help! - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in one of the earbuds goes out occasionally. Can be very annoying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unbelievable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now don’t get me wrong the sound quality is great but one of the ear phones does not work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JLab - Go Air Pops fall short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned other JLab ear buds in the past with good results. Unfortunately these didn't work out for me so I returned them. I was looking for an inexpensive Bluetooth earbud to use to watch TV. These had considerable dropouts which made them annoying to use. To test, I used my Bose Ultras and they worked fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average at best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent when on sale. The pods are not very secure so they may pop out your ear if you are too active.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ears phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good.i like it..............................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hurt my ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me these are the worst headphones i have ever put in my ears. Cause a good bit of pain. For some people these are probably perfect but for me they hurt my ears. I have only found one set of earbuds that dont hurt my ears and They are no longer made and the current replacement model is very expensive compared to the price i paid years ago. I hoped these would work for now but within 10 minutes my ears hurt. I even tried different rubber tips but it didn't help. If basic earbuds work for you these should work for you but they dont for me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough when using just one earbud. Ok for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a ok wireless head set for the value. Battery life is ok.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Cheers, JLab Audio Customer Support jlabaudio-conv

  • Rated 3 out of 5 stars

    Okay for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good but don’t expect AirPods quality especially for this price just be greatful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good ear bud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them when I first got them, but after a while they pop out of the ear and sometimes drop of fall out of the ear, and now I don’t have them anymore so on to the next pair.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Does not hold power and shuts off after 30 mins.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold power and shuts off automatically after 30 mins. When i out it back in case it will charge and say battery full but would switch off in about 10-15 mins. Sound quality is decent for the price but no good it wont hold power even for a evening walk.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      we are sorry to hear you ran into some issues with our product. Feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you! jlabaudio-conv

  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one of the headphones work. Followed all the instructions, and still not working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Connection acts crazy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a mind of their own sometimes and won't connect or either just disconnect at random times!

    No, I would not recommend this to a friend
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