The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 7,541 reviews
Rated 2 out of 5 stars
THE SOUND IS NOT GOOD
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
THEY'RE BETTER THAN NOTHING, BUT EVEN AT $20 THEY ARE TOO EXPENSIVE.
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Rated 2 out of 5 stars
Average of Terrible
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty terrible audio quality, but you dont buy it for that. Needed a quick pair to replace a lost set until I could get something better.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had high hopes for these. They were working fine for a week and then suddenly stopped working even after I had charged them for 5 hours! I guess you get what you pay for.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi, We're sorry to hear that your Go Air Pops stopped working. We've got you covered with a 2 year manufacturers warranty. Please send us an email ([email protected]) or give us a call (405-445-7219) when you get a chance and we can discussed getting those replaced for you. Thanks, JLab Audio Customer Support
Rated 5 out of 5 stars
Inexpensive solid earbuds for your $
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought as gift for Daughter.Im sure she'll be happy with them.She has mentioned them before too me.Kids know a decent value for the money aswell.
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
I would recommend this to a friend
Rated 1 out of 5 stars
not turning off in the case, Right bud runs 10 min
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this item from Bestbuy on Dec 27, 2021, . It was working good for 2 weeks then it has 2 issues:
1- It didn't turn off when I put them back in the case, never.
2- the right bud charged full then dropped very quickly to 20% (less than 5 minutes) then to 0 after one minute, while the left one can run for 6 to 7 hours!!
I tried several attempts to fix it like factory reset ( 7 tabs) never worked. also tap and hold for 3 seconds to turn it manually, never turned off till battery finished..
Please help
That is really strange. It's difficult to say for sure without inspecting them if the issue is in the charging case or the earbud. Rest assured we've got you covered with a 2 year manufacturers warranty. Please send us an email ([email protected]) or give us a call (405-445-7219) and we can discuss getting them replaced for you. Thanks, JLab Audio Customer Support
Rated 2 out of 5 stars
Missing earbud cushions
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While the earbuds themselves are fine, I did not get the extra cushions that I was supposed to get. Can you send, please.
Hi there, we're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Rated 2 out of 5 stars
Meh
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Felt like cheap plastic and the sound was not that great. Only one earphone worked out of the box. Id spend more money for better earphones. Probably for a kid itd be alright
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 2 out of 5 stars
Not bad for the price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price it isn’t bad but the ear buds them selves decide to slid off my ear every once In a while and they aren’t to loud but like I said for the price it ain’t bad
Hi Will, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Rated 2 out of 5 stars
Back up
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these on sale, as a back up to my more expensive earbuds. Sometimes they worked and sometimes they didn't. I wouldn't recommend
Sorry for the troubles this may have caused. Please feel free to reach out to our customer support team to get a free replacement under warranty. You may reach us at [email protected] or give us a call 1-405-445-7219 8am-4:30pm PST We're here to help = )
- Lourdes #TeamJLAB
Rated 5 out of 5 stars
Good For The Price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound, small complaint is connecting them for the first time you may have to re-do it due to one ear bud not syncing the 1st time.
Hi! The Go Air Pop comes with extra earbud tips in different sizes.
Rated 1 out of 5 stars
Bullcrap headphones
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones were horrible they are already broken and not working. The charging case doesn't charge all the time and charging port breaks easy. These are worst headphones ever do not buy them
This review is from JLab - GO Air Pop True Wireless Earbuds - Rose
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
We're sorry to hear the troubles you're experiencing. You have a two-year warranty with our Bluetooth devices. Please contact us at [email protected], and we'd be happy to resolve this for you.
Rated 2 out of 5 stars
Meh
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty uncomfortable and awkward, not my first choice for an earbud.