Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7541 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 7,541 reviews
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk don’t waste your money! People could barely hear me battery dies too quick

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn't stay in my ears. Also you can not use just one. They wont work unless both are removed from the case.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Jlab ear plugs

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad, doesn't work all the time bad quality. Right ear plug doesn't work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So good…

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earphone.it adjust well in my ear. Music clarity is so good .I used this headphone everyday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Lot of Bang for Your Buck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great initial experience with these headphones. Sound quality is good, has a charging case with a built-in charging cable, touch controls, and can use one earbud for playback. Unfortunately, they had issues with audio cutting out continuously when paired with my computer. Could have been a lemon, but I decided to return and go with a higher-end pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worthless

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not worthy of buying them. Just save your money and buy something better.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at [email protected], and we'd be happy to help. jlabaudio-conv

  • Rated 2 out of 5 stars

    Aight

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but don't fit in your ear very well. One of mine fell out of my ear into a grill. Now the "lone wolf" won't connect anymore.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Wireless headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are great quality. I expected the quality to match the price but i was pleasantly surprised.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They’re ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery, but I could barely hear out of them.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    problematic earbuds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return this earbuds twice to the store because the right earbud just stop working and eventually had to replaced with another and more expensive JLAB model. The earbuds where difficult to take out from the case. The compact size and construction quality where the only good this about this product. For me, not the best product of this brand, which tend to be very good. I will not recommend it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst headohones ive ever owned. disconnects all the time

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear pods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have a good stereo sound and noise cancellation wasn’t very good. But it was a good price and I got what I paid for.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Earphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is average but if you make a call, the person other side will not hear you well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dont last long

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good while they lasted. Just stop charging and never worked again.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good. With these there’s no need to spend close to a hundred dollars on ear pods.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not so good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feels like its made out of lower grade of plastic, sounds average and keeps poppin out of your ears when you walk

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Revis, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Not recommended for everyday use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for listening but not speaking. I have to shout for others to hear me while on a phone call.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Weren't working

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a very long time to charge and a long time stuggle but they finally managed to get to 80% however only using it for 1 second the battery seems to already be at 70% i rarely got to use them as i had issues trying to charge them and they finally want to work. I can't seem to connect the second earbud and the audio sounds distant.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected]. jlabaudio-conv

  • Rated 2 out of 5 stars

    Could have worked longer.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked decently for a while, right bud stopped working.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at [email protected], and we'll get back to you as soon as possible. jlabaudio-conv

  • Rated 2 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re cute in all but trying to work out with them is a pain. They constantly fall out of your ear.

    No, I would not recommend this to a friend
Sponsored