The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 7,541 reviews
Rated 1 out of 5 stars
Last try
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thought I'd try one more time because i love my other models of JLAB buds so much. But once again, only one of them worked...
All our Bluetooth products come with a 2-year warranty! Please don't hesitate to reach out to us for any product support. [email protected]
Pros mentioned:
Battery life, Fit
Rated 5 out of 5 stars
Best value for the money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these headphones. They are easy to connect and pair with my phone. Sit well in my ear without causing discomfort even when I wear it for a long time. It also holds the charge well so I do not have to constantly charge it. I love that it comes with its own charging cable attached to the case which makes it easy to charge without the hassle of trying to find the right cable. The case holding the headphones is strong and sturdy.
Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian #TeamJLAB
Rated 5 out of 5 stars
Great
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent. Battery life is fantastic and the sound is ok for this price range is wonderful
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wasted over an hour of my life trying to get these to sync to each other. The staff at Best Buy couldn’t figure it out either. I ended up getting some Life Note E buds which were worth the upgrade. Don’t waste your time!
We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Rated 2 out of 5 stars
Okay earphones
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound is okay for the price. But the earbuds keeps falling off
Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
Rated 2 out of 5 stars
IC Pat
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
would not work with an Apple I phone 7. Tried with another Apple phone and it would also not work
Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!