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Customer reviews

Rating 4.5 out of 5 stars with 7541 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 351 Showing 7,001-7,020 of 7,541 reviews
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised. So much so I bought 4 more. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the ear buds he wears them while he goes to the gym to work out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my nephew and he uses it a lot. Pretty much a back up for him.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab Go Air POP true wireless in ear headphones are okay, falls out of ear, okay sound quality

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I would personally recommend the Go Air Sport as the hook provides a more secure fit to prevent the buds from falling out. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounds fine. They dont fit well in my ears. They start to hurt

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Nice sound and doesn't require constant charging.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t work the way I thought. Had a hard time controlling the volume.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great my son loves them. Inexpensive and sound is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to pair the headphones back together.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy these headphones. They're so cheaply made that the tap functions barely works. I purchased 2 of them and I accidentally unpaired them from each other, and now I can't get them to pair back together. That's what I get for purchasing these cheap headphones. Lesson Learned

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Beautiful Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the headphones. Their color is beautiful and the sound is wonderful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like them at all don’t like them don’t like them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very nice. Loud and clear.The music is crisp and sounds lovely.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They're ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need the app to fully use all the features of these buds. The app is full of bugs and wont pair to your buds. Save your money if you want the full experience. If these are just your backup buds and you don't care about the extra features, get em.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Pros mentioned:
    Battery life, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    More compact but hard to get it out of the Case

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always looking for good and affordable earbuds. I was very curious about the GO Air POP, compared to my GO AIR’s that I got earlier in the year. After a week of using them, here are my thoughts. I really enjoy these POP versions. The POP are perfectly pocket-sized version as they don’t stick too much out of ears. These are noticeably smaller than the GO AIR’s but I’ve more battery life: JLab projects it at 32+ hours of total playtime, which is what I am getting with multiple uses (video watching, music playing, and phone calls). They are comfortable in my ears as they are not protruding out of my lobes. They are rated IPX4 sweat and water resistant, which I’m glad because I do sweat when I exercise in the home and it’s starting to get colder and wetter outside. They are also Dual Connect which means I can take out one bud and it will still be playing without pause. Sound quality is actually decent although I have noticed I do have to increase the volume level when I’m using these outside. Another issue is with the included charging slim case. I like how they kept the attached usb charging cable to the case. It is smaller case which makes it harder to pick the earbuds out of the case. Overall, really enjoying these JLab GO AIR POPs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for a long time.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Better than skull-candy of similar price range.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look good, but they are really quiet. Even when put at max volume, it sounds like someone whispering in your ear. Don't waste your money if you want to hear what you're listening to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds. Easy to set up and use. Sound quality is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication cuts out, and it's hard for others I talk to hear me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Great little buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves um. They work great when she is doing chores at the farm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLAB GoAir POP True Wireless Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless sound!! Earbuds fit perfectly. More convenient than airpods

    I would recommend this to a friend
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