Customer Ratings & Reviews

Difficult to pair to my phone. Not impressed with quality

Returned these…one ear wouldn’t connect. I tried to watch a few YouTube videos but to no avail I had to return them to the store for another brand.

I bought the product but didn't open for few months. Once opened it didn't work out of box. Charge did not hold at all.

Very disappointed! Only worked a few hours at first then only left or right channel. Now does not connect. I would never recommend the JLab-GO Air POP Wireless Headphones.

This make my third pair and each time one. The right ear doesn't work. I am very disappointed in this brand.

Immediately tried to connect these with my device, and it didn’t work. Well one didn’t work at all and the other sounded as if it was under water.

Bass could be better. Didn't like the audio for the phone. Kinda wish I spent a litte more for better quality.

After a month, the right headphone stopped working. I tried every troubleshooting option, watching videos on YouTube, etc. but could not get it to work/pair.

They are not worthy of buying them. The person who you be on the called won’t hear you when you talking to them.

Nothing special. NO TILE ON THESE. Just earbuds that you'll lose. Or better, lose one and be annoyed.

Were gifted to me; however, due to me being in an accident, I just opened today. One of the ear pieces does not work. According to Bestbuy policy, I can’t return.

This is really nice. It's so little but so powerful. It's loud and clear whether talking on phone, listening to podcast, music on my phone. Also worked great with watching movies and videos on my iPad. It connected easily and back and forth with my phone and ipad. I haven't had to charge it yet and been using for 6 days now, which is so great. This is the longest I think I've used one without still needing to charge yet. Charging is also easily done, all you need is the usb plug to plug into wall. The small charging cable is built right into the case for convenience. The size is nice and small and fits easily in pocket when exercising. While walking the earbuds, stayed firmly in my ears. It does come with a couple sizes of the soft ear "thingy" to find what's most comfortable.

The right earbud stopped working 3 weeks after I bought them.

only the left worked I took them back, I have the black ones now and will review in a week or so

The earbuds were easy to set up, very intuitive without much need for instructions. The case is a good size and not too bulky. It didn’t take long to charge the earbuds either. The case is what you charge and the case charges the earbuds. Even when I used the earbuds for several hours a day and putting them back in the case to charge up, I still only needed to charge the case once every 4-5 days. As for the sound quality, on a scale of 1-10 I would give them a 7. The convenience and practicality were the best parts of the earbuds and the sound isn’t bad. But if sound is very important to you, it might be worth spending a bit more on other earbuds. The headphones look good with a nice design. What I like about the design the most is that they are fairly incognito. When I was using them while at work, most people didn’t even know they were in my ears, and I work in an area where it’s easy to spot if I had headphones in (I got the black ones). The earbuds also fit very comfortably in my ear. They’ve never fallen out and my ears never got sore even while using them for several hours in a sitting. Although this didn’t affect me, the buds didn’t come with different tip sizes. Again, this didn’t affect me because ethe buds fit comfortably in my ear. But if you have smaller or larger ears that usually require a different size than the standard, it may be worth looking into other buds with different tip sizes. Overall, it's not gonna have all the bells and whistles the more expensive earbuds boast. But at the quality really is amazing given the price point. I would highly recommend to anyone in the market for good earbuds that aren't too expensive.

These aren’t like what they seem. I got them because I they the cushions were going to be soft, but they ended up hurting my ears.

I cannot believe these are only $20! Let's be real, It’s not like these headphones will out perform your AirPods Pro or Beats Studio or others in the $200-300 range. However, I do think they can be comparable to some earbuds in the $100 range no doubt. Design: the design is super comfortable. I have worked out with these, and they do a good job of staying put during my exercise. I have also listened to some white noise while sleeping and when you turn your head on your pillow there is zero pain or uncomfortableness. This is huge for me as I like to sleep with some white noise or music. Battery: the battery is good enough and again let’s remember these are worth $20! I have gone to sleep with these on when I wake up I still battery left, so it definitely is up there at 8 hours. Sound: the sound is good but has not noise cancellation. If you’re big about that maybe these are not for you, but again I think you can’t beat the price for what you get. These can make a great gift or even be your to-go headphones for extreme occasions where you might end up losing an earbud or two. Quality: The charging case is about the only thing that feels super cheap. It feels like cheap plastic, but that’s not a big concern for me as the actual earbuds have a good quality built. The controls are also a big hard to navigate, but I just found myself using my phone to skip songs or turn volume up or down. Honestly, I never knew I would be this impress by some headphones that are $20. I guess it’s 2021 (or 2022 depending on when you read this), and now we have wireless headphones that provide good audio at a price that everyone can afford! Nice work Jlab!!!

very hard to get in your ear, even getting it out the case is a struggle

I used it for three weeks and then it started to make noise and fail

The quality of the earbuds were okay. The earbuds wouldn't stay in my ears. After a week from when I purchased them, they stopped working.