Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7530 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 7,530 reviews
  • Rated 5 out of 5 stars

    Great little headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little headphones. I use them to watch movies when the wife sleeps. Connects great to Bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds has been working find and serves its purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durability issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very durable. One of the buds started having charging issues early on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of value for low price.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I use these every day and they are as reliable as more expensive alternatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Earbuds!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a 69 year old man whose only owned one set of wireless earbuds, a style made for exercising which have a bendable "hook" to help hold them in place. I like how they sounded when I would press them into my ear with my finger but, no matter what size tip I tried or how I adjusted the hook, I couldn't get them to stay in snug enough on their own. But they did prove I would enjoy earbuds if I could find a good, or tighter, fitting pair. So I recently decided to shop for inexpensive earbuds and, after doing my research, chose these JLAB Go Air Pop earbuds. They were highly rated in numerous reviews for their price, performance, build quality, ease of use and for having three built-in custom EQ settings. I'm so happy with them I had to write this review. Even being plastic, the earbuds and the case seem well made. However I can tell it's best not to exert too much sideways pressure on the case's hinge when it's open. I read many didn't care for the attached charging cable however I use a charger that has 5 usb ports and it's very easy to plug the case into one of the ports on either end, and I find the attached cable to be very convenient. The orientation of each earbud is maintained magnetically and "snaps" into the case nicely, afterwhich the red light on the case glows steadily if the case battery is above 25% or blinks if it's below. And I love the fact both earbuds pair automatically with my phone when removed from the case and then tell me they're connected and fully charged. I know the sound likely won't impress true audiophiles, but I'm extremely pleased with their fidelity, much better than I expected. I know a lot of it has to do with the fact they fit snugly in my ears. They're light and comfortable and fit me great out of the box with the medium tips but even better when I switched to the small tips. I switch between the EQ settings regularly because they definitely enhance the various music genre, i.e. enhanced bass for Rock, JBL's Signature EQ for instrumentals, enhancing the mids and highs, etc. Even being a novice to earbuds, I found the controls straight forward and very user friendly. They all work as described. And they've proved to be excellent when it comes to phone calls. In fact I received two calls during my initial use and both were clear, on both ends, because I asked each of my friends if I sounded any different than normal and they both said no. The last pleasant surprise is how well the bluetooth works. My home is a small split level yet, with my phone in the living room, I can walk almost anywhere in the house without losing connection. The other day I was listening to music in the garage before realizing I'd left my phone charging in the kitchen. I've rarely been so pleased with a purchase and can't imagine a better value for the money. I've been using them almost daily and hope they'll last a long time however, for what little they cost, if they don't I'll buy another pair without hesitation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for the $10 i spent, not worth MSRP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is on par with price. Features are lacking heavily. Can’t use your own usbc cable, you have to plug these into your phone or directly to the wall to charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time buyer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buyer,A great sound and a user friendly app to adjust settings,BUT very difficult to remove for the case is my biggest concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are so good imo, the bass is good, I love it. I’ve bought like 4 of these and they don’t disappoint ☺️

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for the review! jlabaudio-conv

  • Rated 5 out of 5 stars

    JLAB Great for the whole family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th pair of these ear pods I buy in the last 2 years. The quality of sound is great and the battery lasts all day. I love that there are a variety of colors so we don’t get them mixed up. Got one for myself, my husband and 2 kids. They are the best ear pods I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best earbuds best price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! these ear buds make my workout so much more easy love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlab go pop+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and fast connects with your device this is my second time i bought same jlab go pop+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    black beats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my wireless beats. the product itself is so amazing I highly recommend it to everyone. I even went to work telling my coworkers about it and they actually said the same thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and design. Can be compared to the more expensive brands!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbud for the price. I have a hard time keeping most earbuds in but these fit very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and quality

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and good quality. This is my 3rd purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and sound and then all I like them a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whoa!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't write many reviews because I just don't like to take the time but these earbuds deserve my time. I have a number of wireless headphones typically ranging from 150 - 400 dollars, some are over ear, on ear and in ear. I recently bought a 150 dollar pair on sale that had bands that wrapped around the ear to keep the buds in place. They are certainly good but I decided to just try these Air Pop headphones since they are only 25 retail and received good reviews. Whoa. I typically like 80's rock since that is the era I grew up in and when I tried these for the first time I was blown away. I like a little more bass than average and these headphones really delivered. The good part is while they have great bass out of the box they were also able to reach the highs which is unusual. Not sure who Jlab is since this is the first item I purchased from them but they really knocked this one out of the park. I actually feel kind of ripped off knowing that I spent all that money for premium headphones when there are headphones of this quality for this price. The USB A style connector was conveniently tucked away under the case which was good engineering but a little dated. Regardless, the charging still works good. The other thing I noticed right away is how good the buds fit in my ear straight out of the box. I am sure that since everyones ear is shaped differently that experience will not be the same for everyone. Even though the charging connector is a bit dated I still had no issues giving these a 5 out of 5 as they literally sound as good (maybe better) as my 400 dollar over the ear headphones. The noise cancellation is quite good too but I think part of that is attributed to how well they fit my ear. My search is over for the perfect earbud headphones. If they fail tomorrow I will go right back out and buy another pair. Hope this helps. I highly recommend at least giving these a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Especially for the price. Good quality and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value and sound!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Sound great! Can listen to music all day on one charge! Comes with multiple rubber ear inserts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for work it sounds great and blocks out a lot of the noise

    I would recommend this to a friend
Sponsored